Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- |
- SKU:
- 5963916
Customer reviews
Rating 4.3 out of 5 stars with 6144 reviews
(6,144 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Surprisingly good quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and not too noisy. Purchased this from the Best Buy employee phone sales and I am satisfied so far! I have never bought an appliance without seeing it first.
I would recommend this to a friend - Pros mentioned:Overall performance, Price
Rated 5 out of 5 stars
Amazing !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price ! Work amazing ! Family and I have had these for about a month now. Run it almost everyday
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, TinaT! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is working amazingly for you and your family. It's great to know that you're running it almost every day and finding it to be a great value. If you have any other questions or need further assistance, feel free to reach out. Happy washing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity, Ease of use
Rated 4 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase in the early going. Cleans my family's clothes very effectively, with a variety of settings and ease of use. Another plus is the depth of the drum allows for larger loads and bulky items.
I would recommend this to a friend - Cons mentioned:Balance
Rated 2 out of 5 stars
Go back to the drawing board
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very terrible washing machine. I don’t know who came up with it, but they need to go back to the drawing board instead of the washing machine just spin around in a complete circle it agitates in half circles and all it does is ball up your clothes. It starts off, spinning with no water in it that I don’t understand it makes a lot of noise and the washing machine is always unbalance with your clothes in it. I will never buy, this again when something is not broke. You should never try to improve it. The older washing machines spin your clothes all the way around and were very quiet. These are very noisy and then you can’t even set it on a low setting. You have to allow your clothes to wash anywhere from 50 to 60 minutes and I think that’s ridiculous. That’s a waste at least with the old washing machines. You could do the water level all the way around this was a stupid invention and the person that called their self improving washing machine machines need to go back to the drawing board.
No, I would not recommend this to a friend - Pros mentioned:CapacityCons mentioned:Spin cycle
Rated 5 out of 5 stars
Washer is great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow are we happy with this washer! Clothes come out just great! Smell good.. clean... handles big Ol loads of towels and blankets...multiple settings are nice.. . Can really treat the load as it needs to be...bulky. Delicates.. quick wash....no big deal that loads take a bit longer to wash... when it’s done and your clothes look and smells good you are happy! We have stinky well water too and it still does a great job!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We are so happy to read that you are enjoying your purchase. It is always great to read kind comments from customers that are happy with their product. Thank you for choosing Insignia!
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Washer performance
Rated 4 out of 5 stars
Good size drum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves it. He washer went out and she said this one is the perfect size. I personally prefer washers without agitators but that's what she wanted.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Excellent Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washing machine I’ve ever used. The setting it up was so easy, and very user-friendly. What I also noticed it’s very quiet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We're thrilled to hear that you consider the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer the best washing machine you've ever used. It's great to know that the setup was easy and user-friendly, and that you appreciate how quiet it is. We value your feedback and hope you continue to enjoy the excellent performance of your washer! Rolf \ Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is better than the last one bought. Hopefully it lasts longer too
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great, way bigger than it looks in store
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.washer is way better than expected. It looked so small in store. Once it was at the house, it looks so much bigger. It works great, haven't had any issues with it so far. Recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Yeehaw! Thank you for your feedback! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer exceeded your expectations. It's great to know that it looks even better at home and is working perfectly for you. Your recommendation means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916Insignia Products|
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Runs quietly. I love doing my laundry with this machine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a temporary washer and it did its job. Still running
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Mean Cleaning machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely phenomenal machine! Much more than I expected it really works so well everything comes very clean and it’s quiet! Wonderful purchase thank you so much!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has exceeded your expectations and is performing so well. It’s great to know that everything comes out clean and that the machine operates quietly. Your satisfaction means a lot to us. If you have any other needs or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Best value and best option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer looking for something inexpensive. I know they say you get what you pay for, but when it comes to this product I feel I made the best choice ever. I wasn’t expecting to be able to fit so much into it and it gets my clothes clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Its great. Check it out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This best buy washer is good. Easy to use . I think its better then the high dollar brands. Plus this price should be on all washer store brand or name brand. I go through alot of appliances so far its working out of 27 washers that i have brought so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been so happy with my purchase it has been so easy to use and cleans so well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review, MoraymaC! We're delighted to hear that you're enjoying your Insignia™ washer. It's fantastic to know that it's easy to use and provides excellent cleaning results. If you have any tips or favorite features you'd like to share, we'd love to hear them! Happy washing!
- Shiela | Insignia Support
- Pros mentioned:Capacity, Noise level, Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger capacity than expected. Easy install. Quiet and a low price. Great Value
I would recommend this to a friend Rated 5 out of 5 stars
Great machine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Great washer. Action machine, no issues at all.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great looking washwr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We brought this washer alongside the Insignia Gas Dryer. Our old dryer gave up even after doing repairs and our old GE washer was also on its last legs. We have used Insignia products before and they were good quality. Same can be said for this washer. It’s been almost a month since we purchased the washer and gas dryer. This is a smart washer and eco friendly washer. It has a lot of settings very futuristic yet very easy and simple to use. Makes doing laundry less intimidating and perhaps a bit fun too
I would recommend this to a friend - Cons mentioned:Washer performance
Rated 2 out of 5 stars
What kind of washer actually EATS clothes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer did well for 2 years, just recently started having issues! Cant wash bedding, sheets, or pants. Seems to eat them! The agitator seems to roll all things to one side which throws it off balance and throws errors. Rewashes and uses more water! I have to wash a load so big so that the washer actually finishes… but then again clothes arent clean! It has ruined 4 pairs if pants and three of my sheet sets! Irritsting!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MelissaC!
Thank you for taking the time to review our Insignia - 4.1 Cu. Ft. High Efficiency Top Load Washer - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Overall performanceCons mentioned:Washer performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Lots of options. The only thing I don’t care for is how the agitator moves back and forth to figure out the size of load as it puts all clothes on one side. So I have to start it and pause it to open it and rebalance the load. But otherwise it’s great
I would recommend this to a friend













