Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Washing machine delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washing machine!! Fast, courteous and professional service
I would recommend this to a friendOk washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with a dent was told I’d receive cash back and still haven’t received anything
No, I would not recommend this to a friendLove my washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked wonderful! It was delivered and installed quickly and works great!
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this machine is awesome, multiple was cycles to select. Works great.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing was quick for both the washer and dryer and we'll done
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works fine. Can’t say I’m a fan of the increased wash time (63 minutes for normal load), but that’s just how the newer machines work. Also, machine makes a loud noise while the cycle is starting.
No, I would not recommend this to a friendThanks Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and the delivery drives where fast
I would recommend this to a friend- Cons mentioned:Washer performance
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all worth it. Great in the bells and whistles area however very low in quality. Wash timer is not accurate and power cord would have possible caused fire however was caught in time.
No, I would not recommend this to a friend Im loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far im loving my new Washer machine!! No complaints so far!
I would recommend this to a friendFour months no issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer not too loud but if have a small house or apartment, I can see it being too loud.
I would recommend this to a friendBroken in less than 13 months with very light use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleaned clothes well but failed once it was 13 months old. The standard warranty ended at 12 months and an additional warranty plan increased the purchase price by half the price of the washer.
No, I would not recommend this to a friendBetter than my matag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, so many features, clothes have never looked so clean.
I would recommend this to a friendDon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine will break within 2-3 years of purchase. Will get E4 error.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear that your Insignia™ Top Load Washer did not meet expectations and that you encountered the E4 error. We understand how frustrating it can be when a major appliance doesn’t last as long as expected.
Your feedback is important and will be shared with our product and quality teams for further review. If you haven’t already, we recommend reaching out to our customer support team to see if there are any troubleshooting steps or warranty options available—we’d like the opportunity to help resolve the issue if possible.
Thank you again for your honest review. Ivy | Insignia Support
Poorly made
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excessively loud and everytime a load is done a new screw was found loose in the bottom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MichaelC,
Thank you for taking time to write a review our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White. We are working on improving our products and designs. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Well worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for all loads we have put in it from small to bulky. Gets the job done
I would recommend this to a friendgreat set
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this set for almost a year no issues works great
I would recommend this to a friend- Cons mentioned:Washer performance
WasherFail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First wash didn't fill for a regular load. Like a few inches, so few items just sloshed around bottom of tub. Not good. Any tips?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that your first wash didn't go as expected. We appreciate you bringing this to our attention and are happy to help. For future reference, it's recommended to ensure that you're using the correct water level setting for the type of load you're washing. You can refer to your user manual for guidance on how to adjust the water level. Additionally, you can try adjusting the detergent dispenser to ensure it's not clogged or overfilled, which can affect the wash performance. If you continue to experience issues, please don't hesitate to reach out to our customer support team for further assistance. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Good machine for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price & has worked fine for me! Also love the look of it.
I would recommend this to a friendHigh performance product which will last years.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know that I bought quality appliances, and look forward to enjoying its longevity!
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I saw this washer I was like I like. . I like the see through top. I'm enjoying it.
I would recommend this to a friend