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Customer reviews

Rating 4.3 out of 5 stars with 6159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 6,159 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Reasonable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price, much bigger in the inside then I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    INSIGNIA has exceeded my expectation.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every Mexican mom I wash and dry family's clothes daily, and using this machine gives me so much pleasure, in addition to its low cost its efficiency is incomparable, it is silent, and the modern washing system does not mistreat our clothes. I am outraged to have made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Fast, quiet, efficient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! I can fit a large comforter or 2 twin comforters with no problem. The washer is quiet and has several settings. My favorite is quick wash witch washes clothes in about 35 minutes. Makes my laundry day go by quick and the clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price ! Work amazing ! Family and I have had these for about a month now. Run it almost everyday

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review, TinaT! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is working amazingly for you and your family. It's great to know that you're running it almost every day and finding it to be a great value. If you have any other questions or need further assistance, feel free to reach out. Happy washing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and ease of use. The soap, fabric softener and bleach dispensers are easy to access and use multiple settings. Makes it easy to wash all your different items.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you're enjoying the great capacity and ease of use of your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's fantastic to know that the soap, fabric softener, and bleach dispensers are easy to access and that you appreciate the multiple settings for washing different items. If you have any other questions or feedback, feel free to reach out. Happy laundering! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Better than Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years we wanted a Maytag washer for our last washer until we die. For 5 years it was only a disappointment, ruined a lot of cloths looked more dirty before we washed them, Using the same water and detergents. Then we finally got this washer and what a difference, some of our clothes are improving maybe we won't have to toss them out. Insignia is a good washer, Old school agitator. Hope this helps the next guy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Oldwasher,
      Thank you so much for taking the time to give us your intake on this washer, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    What’s not to like about this machine?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a machine with an agitator in almost 20 years. I dont know what took me so long to return to one. It’s much quieter than my previous machine and doesn’t sound like a jet coming through. I love that my clothes come out untangled, cleaner and the simplicity of the control board with use of a dial for selection. The water level adjusts to the size of the load. . I purchased this model for my home in FL and couldn’t wait to look for an excuse to replace the one in my primary residence with this same model. My sister also has had this model for a year now with zero issues. And you can’t beat the price! I’m inclined now to try more Insignia products.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your fantastic experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! It’s delightful to hear that you’ve rediscovered the convenience of an agitator-style washer after two decades. The quiet operation and tangle-free results are certainly impressive features. Plus, the intuitive control board and adjustable water level make laundry a breeze. Your sister’s positive experience adds even more confidence to this model’s reliability. And yes, the price point is unbeatable!
      If you’re considering more Insignia products, you’re definitely on the right track. Their commitment to quality and affordability makes them a great choice. Happy laundering!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Insignia 4.1 Cu.Ft. High Efficiency Top Load Washe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the look, ease, and quality of this washing machine. The first delivery was damaged but Best Buy quickly scheduled and delivered a new washer in a matter of days!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Washer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Our washer and dryer were nearly 20 years old and starting to have issues so we replaced them with this washer and dryer. Quiet, efficient and worth the money. We didn't want to spend too much because we really don't do a lot of laundry. Overall, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Incredible washer for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't set super high expectations for this washer. We just needed a washer, needed it fast and needed it cheap. We had set the search filters for just that, the cheapest that was available for delivery within a week. It arrived on time and is so far my favorite washer I've ever used and we have used several different kinds due to renting and moving a lot. It's an HE washer which is awesome to be able to save on water and energy, but it's also a top loader and allows me the option to add extra water to wash things like heavily soiled cloth diapers the way front loaders can't. It's very quiet, gentle on clothes yet I can definitely feel that they are getting more clean than our last washer was. I am more than happy with my choice!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Hannah,
      Allow me to thank you for writing these comments and to provide such a nice review about this Washer. We are totally happy to read that this Product fully met your expectatives, and your nice comments, help us to work harder and deliver the best experiences for our #1 priority: YOU. Please feel free to contact us if you have any question about this or any other Insignia Product at 1-877-467-4289 Daily from 8 am to 9 pm Central Time, and we will be glad to assist you. Hector S. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine easy to use corrects itself if there's an error overall a lot of Bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer I was skeptical about it but it works great I used to work in appliances and I must say this is a great option especially for the price / Also it has a water plus feature so even though it is high efficiency you have the option to add more water lid does open during a wash you have to just pause it ! Very simplified and straight forward easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. This has been an awesome washer, and I haven't had any kind of issues at all. Was a little iffy buy a washer with an agitator but this has been perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jury T is the Salesman of the Year!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good seems like a great deal I bought the 5yrs Warranty just in-case! Keep up the good products and great prices Insignia! ATT Best Buy Corp. Salesman Jury T. at the Springfield IL. store is the reason for this Letter. I have visited the store to several times to buy Speakers, Washer & Dryer and a Sony 75 inch Tv from Jury and he needs a raise imo! Our whole family shops at Best Buy and we were sitting there over Xmas eating, My uncle Had just bought a new Samsung 65inch TV, We started talking and both my father and both Uncles described & know salesman Jury and have also had great Service from him as well at our Spfld. Magnolia Center. What are the odds of that? I went back to Best Buy over Xmas Eve and Jury was there, he helped find me a 4k movie and we sat back and listened to the New B&W speakers, I told him my family all appreciate him and his excellent knowledge and Service, He looked at me and said "I love my job it was my Pressure" What a class act! As I was about to leave with my daughter I went to him and told him thanks again, Jury gave me a elbow bump and a air hug, I got home and told my wife where I have been. She figured Jury was working because I was gone so long! Jury deserves a raise and at very least a nice Xmas Bonus! Me and my whole Family all agree that Jury will succeed at anything or anywhere he decides to work. Best Buy is lucky to have him working at the Springfield Store..Thanks Jury T. I will be in to shop some more speakers and TVs soon Sir! Sincerely Jason Shudrowitz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the few reviews I read it seemed like a good product other than noise complaints. Personally I don't notice it any more than any other washer I've owned. It is working flawlessly so far and with the way it agitates I certainly believe it will be better on energy consumption. I'm not a fan of locking lids but they all do that now so...no points against it there. My only complaint is the beginning of the cycle. I distribute the clothes evenly and it still tumbles them around before starting the water or soap.... I've tried just dumping clothes in and letting it adjust them but it still seems to bunch them up. If it had an option to turn that feature off it would have gotten 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good, Reliable Appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set fir my daughter and she loved them! I personally used them during a visit and we can both say ee preferred them to feobt loaders. Great deal and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so happy with my purchase it has been so easy to use and cleans so well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, MoraymaC! We're delighted to hear that you're enjoying your Insignia™ washer. It's fantastic to know that it's easy to use and provides excellent cleaning results. If you have any tips or favorite features you'd like to share, we'd love to hear them! Happy washing!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to the old type of washing machines so when I purchased this one, a few things caught my eye. I like the design of it(see through top), different water cycle options, & low noise. I was confused at first on how to use but it didn't take me long to get the hang of it. I didn't expect it to lock after you started your cycle or to assemble the clothes(washing machine evens out your clothes) before washing but overall it's a good washer & I'm satisfied with my purchase. If you're use to using the old washing machines, this one may seem a little bit confusing for the 1st time but easier to use once you get the hang of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean and is easy to use. I prefer a traditional agitator, but this washer still does a good job overall.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Runs quietly. I love doing my laundry with this machine.

    I would recommend this to a friend