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Customer reviews

Rating 4.3 out of 5 stars with 6159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,159 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine appears to be working properly and is taking care of my children needs…it was a gift to my son and his family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Topload

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, easy to use, great quality, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Best Value, Fits King Size Bedding

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a low cost reliable Washing Machine. I just got married and moved into a new apartment with my wife. We didn't want to spend too much, but we wanted a great washing machine. I took a chance on Best Buy's in-house brand and we are very glad we did! The washer is great, we highly recommend! I chose this for the price and 4.1 cubic size. Large enough for King Size bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Not fancy, but very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a store brand and one of the cheaper washers you can buy, so we didn't expect a lot, but it's a very good washer with good capacity, the features you need and it's easy to use. It could be quieter, but overall it's a good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this Washing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, I’d like to compliment the delivery/installation team. They were so professional, polite, and knowledgeable. Both young men took their time to thoroughly explain how to use the machine. The washing machine is quiet and works extremely well on the settings I’ve used so far. I love that it locks immediately upon starting. I also love the look of the machine. It works well in the small space I have for a washer and dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to break the bank. I was able to purchase my washer for $400.00. I was thinking of going to Lowes, home depot and Spencer's. I had no idea Best Buy not only had the best prices the quality is also fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Huge tub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace a front loader with this machine. The tub is almost too big. I have to stand on tip toe to reach the bottom. It does a good job, but occasionally gives error code and can’t figure out what is wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far this is a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several machines and reading reviews for almost a month, I decided on this Insignia washer. The tub is huge and stainless steel which is great. Does take a little getting used to how it washes as compared to my old agitator top loader. Cleans great and no agitator damage to them. Minimal sound, less water usage, less detergent usage. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Insignia Top loading washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it's a top loading washer, easy to operate, and have a nice size in the inside to accumulate a good bit of clothes when washing them. Nice washer pick up !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer it’s quiet it’s big it’s affordable it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Insignia purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a month, the Insignia I purchased is more than I expected from a machine at the price I paid. It has so many features that my previous washer did not have and I paid more for it several years ago. My clothes are noticeably cleaner. Therefore, so far, the washer was a great purchase. In addition, the crew took less than 15 minutes to connect and test the washer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, LexLuthor! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has exceeded your expectations and offers more features than your previous washer. It's wonderful to know that your clothes are noticeably cleaner and that the installation process was quick and efficient.

      If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, easy to install, availability of product

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on black friday last year and it has been a life saver! No issues at all and is super quiet:)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quiet, very efficient washing machine. We do a lot of laundry in our household and we never had any issues. Great purchase for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nicole B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer makes doing laundry so easy! I love the way it weighs my laundry first to see how much water to use. That kind of efficiency makes me happy as someone who is somewhat environmentally conscious. I’m absolutely thrilled with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thid washer. I kept refusing to buy new because it seems as thoigh i havr the worst luck. Id buy like new and ive been thru 2 washers in 4 years. This is petfect size for my fanily of 5 and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 4.1 Cu. Ft. 12 Cycle Top-loading Washer is very good, especially for the price. We bought this to replace an old top-loading washer of a similar footprint. Despite the similar dimensions, this new unit has a much larger capacity. Thus far it has proven effective at washing even the dirtiest of clothes, and with the larger capacity we do fewer loads. The water sensing technology has also been nice and cut our water use for washing clothes. The only negative thing I can say is that the solenoids seem to shut very fast and despite installing some water arrestors we still have some slight knocking. However, that seems more like a problem specific to my setup. I

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good price on sale works great no problem at all pick up in store was goodJ like the product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! We're glad to hear that you got a good price on sale and that it works great with no problems. It's also wonderful to know that your in-store pickup experience was positive. Your satisfaction is important to us, and we appreciate you sharing your experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    New Washer after 20+ years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine after my 23 year old washer failed to spin during wash cycles. I needed a smaller machine as my laundry space is more of a closet than a laundry room. This machine works well but it makes a loud thumping noise when it transitions to different aspects of the washing cycle. I presume this is an engineering design flaw as I had a great install. I've seen other reviews that mention this but otherwise it works as intended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Incredible washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer,large laundry loads a plus,super quiet and easy to program,

    I would recommend this to a friend