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Customer reviews

Rating 4.3 out of 5 stars with 6159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,159 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I went with this washer. It’s quiet, efficient, user-friendly, uses a small area of space in my laundry room, energy efficient, and costs less than the other brands. I’m recommending it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for a year and has had no problems at all with it 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this Washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! We had a really old one that finally kicked the bucket and we couldn’t get it repaired (parts are no longer made for it). So we headed down to Best Buy after looking online and found this one. We were concerned that it might be too small for our family of 5 but it has plenty of room for all our clothes and bulky items. We love the water saving/sensing feature built into it and all these newer models. It’s also kind of novel being able to look through the glass lid and see our clothes washing. We are happy with this purchase and are now saving up to buy the matching gas dryer once our current one kicks the bucket (it’s really old too!).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient, quiet, washing machine! Purchased it when it was on sale and it has been a good purchase - so far! Recommend this machine to others as it has been a good choice.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For ilthe price what i got it for it was nice does it job but then you start to see the washing cicle does not wash as well as you think. Still gets the job done, if i would of knowen i would of got a spin washer for the extra price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Balance, Washer performance

    Rated 1 out of 5 stars

    Can’t even finish a load…….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    E4, E4, E4 lord baby Jesus E4, I cannot even wash a shirt and a pair of pants without the stupid thing being off balance……. It was like this ever since we got it but in the last 3 weeks it can’t even finish a wash period. Real convenient that I am also 1 month out of the 1 year warranty as well. I would not recommend this cheap washer to anyone don’t waste ur money there is so many e4 off balance complaints they should have to recall the thing….. don’t waste ur money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Bought the washer & dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 8. Absolutely love my new washer and dryer. Price is very reasonable. Washer is powerful, great for heavy loads and the dryer works like a charm. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made a remarkable difference in my life. I feel organized. It is the ideal size. It is quiet, cold, and so far so good. I was very impressed with the delivery team. They were on time, entered with their masks on, and were in and out in two minutes. THANK YOU BEST BUY! You are my #1!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet.Washes Great.Many different settings to choose from that are easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AnthonyM, for your positive feedback! We're thrilled to hear that you're enjoying the quiet operation and great washing performance of our Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's wonderful to know that you find the various settings easy to use. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for family of four clothes clean and smell fresh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i had commented on the dryer its a great product

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Go back to the drawing board

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very terrible washing machine. I don’t know who came up with it, but they need to go back to the drawing board instead of the washing machine just spin around in a complete circle it agitates in half circles and all it does is ball up your clothes. It starts off, spinning with no water in it that I don’t understand it makes a lot of noise and the washing machine is always unbalance with your clothes in it. I will never buy, this again when something is not broke. You should never try to improve it. The older washing machines spin your clothes all the way around and were very quiet. These are very noisy and then you can’t even set it on a low setting. You have to allow your clothes to wash anywhere from 50 to 60 minutes and I think that’s ridiculous. That’s a waste at least with the old washing machines. You could do the water level all the way around this was a stupid invention and the person that called their self improving washing machine machines need to go back to the drawing board.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    great part of a tandem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the size we need very quiet very easy to use lots of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer with geat features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced a Frigidaire washer (set) after about 20 years of use. I believe this Insignia washer is actually a Frigidaire, rebranded, with a different (nicer) control panel. I wanted a top-loader with an agitator. More water can be added with the press of a button. However, it does a good job of determining the proper amount of water on it's own. It's very attractive, with a large window in the lid. The tub capacity is pretty huge! It's quite gentle on clothes, yet gets things nicely cleaned. The display that counts down the cycle time is also a nice feature. The price was less than very similar products elsewhere. Customer service with Best Buy, and the delivery company, was top-notch. I'm happy with my new washer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for sharing a review about your portable washer. We are so happy to read that you loved you washer and we also want to thank you for your comments, this inspires us to keep providing you with the best products! Remember that if you run any difficulties, you can contact us at any time you need. Thanks for being part of the Insignia family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, happy with it, cleans cloths well, quiet, efficient, fast, energy saving

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that you're happy with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that it cleans clothes well, operates quietly, and is both efficient and energy-saving.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Quality Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4.1 is a good size top loader. It’s deep so washing blankets and comforters no problem The washer is pretty quite and we like all the settings. Highly recommend. We purchase an additional warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, would buy again. Easy to use! Clothes were clean

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you find our washer easy to use and effective in cleaning your clothes. Your satisfaction is important to us, and we appreciate your support and willingness to purchase again. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Multi-family home recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE washing machine! We LOVE it! The settings are awesome, it’s super quiet, and it even has a self cleaning option! I live in a multi-family home, 5 adults and 2 kids, it washes all of our clothes effectively and efficiently. The only downside is that it’s pretty tall. I’m 5’5” and I need a step stool to reach the bottom of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebadged Frigidaire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So although it's badged as an Insignia which alone would have been enough for me to buy, it's actually a Frigidaire washer. We like it a lot. The tub is not ony stainless steel but pretty big. Great buy at $449 and works great for taking care of my family of 4 with two high school athletes. Definitely happy with this pick.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JJJ215,

      Thank you for reviewing our Washer. I am glad to read it is working as expected for you and your family and you are getting the best out of it. We appreciate your comments.

      If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia 4.1 High Efficiency top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a high capacity, and many setting options. We like that the clothes come out cleaner than our old washer did. Takes double the amount of clothes than a standard unit. Also the Best Buy delivery team was fast and did an excellent job. I would recommend this Washer, and the price delivered was great.

    I would recommend this to a friend