Customer Ratings & Reviews
- Model:
- NS-TWM41WH8A
- SKU:
- 5963916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Be warned
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Absolute trash. But it 6 months ago and it’s getting exchanged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.1 Cu. Ft. High Efficiency Top Load Washer! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Neighbors complaining
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is so loud my neighbors are complaining. It gets off grounding and spins out of control. I want to return. I will never buy from here again.
No, I would not recommend this to a friendMake sure you read ALL reviews
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are more error 4s than I care to count. I've never had to monitor a washer like this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We genuinely value your feedback and are committed to improving our products and services. Your comments will be shared with our team to help us enhance the quality and reliability of our offerings. If you have any further suggestions or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
- Pros mentioned:Capacity, Noise level, Overall performance
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and has a pretty decent capacity. Works well so far.
I would recommend this to a friend Leake
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking out the back during first wash. Then was impossible to have picked back up. After reading reviews this issues has happened to others.
I would recommend this to a friendDo not buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Two leaked out of the box!!! First one was sent back with a new one in its place also leaked!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 4.1 Cu. Ft. High Efficiency Top Load Washer! we understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer started leaking after a week wouldn’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ Top Load Washer. We appreciate your feedback and are sorry to hear about the issue you've encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
The Jury is out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one leaked alot within two weeks. We'll see how its replacement does.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Top Load Washer , we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year old. Not washing cloths right the middle part not spinning
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Drew,
Thank you for writing a review about our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Cheaply made
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this is October and it leaks from the bottom. Not from the drain. That's completely dry. But seems to be coming from the bottom.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 4.1 Cu. Ft. Top Load Washer, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Get extended then get something else...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer went out after only a year. Belt ripped apart. Had to order a new belt and man was it a pain to but on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. We don't take your concerns lightly. We will certainly pass this information along to the appropriate team for consideration. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Make a lot noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s not work good that make a lot a noise plus they coming crunched omg I don’t know what can we do everything in Best Buy is ugly and old things
No, I would not recommend this to a friendBad item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I had to change the washing machine 2 times because they were bad. I finally bought a General Electric.
No, I would not recommend this to a friendBad washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this washer for 5 months and it has already broke down repair says bad shocks and control board not happy with it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Top Load Washer, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Run don’t walk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. I got a replacement and that one too was defective. Spend the extra money and pass on this one.
No, I would not recommend this to a friendseriously disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.major leak on first load of wash. Unplugged and returned immediately
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about the major leak experienced during the first load of wash with your Insignia™ washer. We take quality issues very seriously and we would like to apologize for any inconvenience this may have caused. We appreciate you bringing this to our attention and have taken immediate measures to address the issue. If you have any other concerns or need further assistance, please feel free to contact our customer service team. Thank you for your feedback and for giving us the opportunity to make things right. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
dont like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It the worse machine ever it dont full up enough water and dont even full water for rinse
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Moygel,
Thank you for taking the time to review this washer, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Do not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage… not even a year old and it’s crapped out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Daniel. We appreciate your feedback and are always looking for ways to improve our products and services. Your insights are valuable to us, and we hope to provide you with better experiences in the future. If you have any additional thoughts or suggestions, please feel free to let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
Insignia Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty appliance was previous installed awaiting appointment on April 15,2021 to install insignia washer.....
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage - do not waste your money with this machine.
No, I would not recommend this to a friend