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Customer reviews

Rating 4.3 out of 5 stars with 6164 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,164 reviews
  • Pros mentioned:
    Capacity, Overall performance, Price

    Rated 4 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more washer than I wanted, but I could not beat it for the price. It came out of the box with a large dent in it. It is made in China. Works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent washer for the price. I like the size and the easy to use features. I do not like that you cannot run any water while the lid is open (i.e. to rinse your soap cup). It seems like it does a good job although my clothes seems to have a smell to them even after a wash (I use all unscented detergents).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Great Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit because it was big enough for what we needed but also reasonably priced. We love this unit. So many options for different cycles. The glass lid is nice to be able to look in if you need to check something. The display shows the time remaining in the cycle which is nice as well. Plenty big enough for two king size comforters at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, this washer has done a great job so far. It's not a huge machine but holds quite a bit of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and wonderful to look at. The best part about them is the function so well. I bought these after my almost 20 year old maytag neptune set starting going on the fritz. It washes well and, with the proper detergent, easily saved a hot cocoa stain on my daughters shirt that had already set and dried by the time we could throw it in. There is absolutely no reason to have any sort of skepticism about these, them not being branded by samsung, lg or ge -- I don't see why these aren't considered to be just as nice performers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    The best washer I’ve ever had!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for a year now and love everything about it! It’s big, efficient and easy to use. I recommend it to everyone. My father just bought one as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      I am delighted to read such a great review on our 4.1 Cu. Ft. Washer. I am glad to read this unit has been doing its best, suiting your needs and working without a problem for a year now. Thank you for the awesome comment and for your recommendation. Keep enjoying this unit!

      If you have any doubt or you need any assistance with this Washer, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    not all things that seem wrong are actually wrong.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I havent had any problems with it. I guess you can say im a bit niave. when I started the washer it started rotating the cycle without any water in it. It took me a few loads to realize it was just sensing how much clothes were in the washer. Other then that it works well. the company also installed it for me. I really appreciated that. Go ahead and laugh. I can laugh at myself and my stupidity sometimes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer! It's great to hear that the washer is working well for you and that the installation service was appreciated. Don't worry, you're not alone—many people have similar moments when learning how new appliances work. It's all part of the process! If you have any further comments or need assistance, please feel free to reach out. Enjoy your washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty quietly and efficiently. Easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machines, easy on your budget.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this set for a couple months now. I got the discount for buying them together. The set was cheaper then the bases of some front load machines. I needed a set and was on a tight budget. Not only did these machines fit into my budget they do a great job. Clothes is always clean. The dryer does a great job too. I have not had to run anything in the dryer a second time and I only have it set to normal options. I've owned much more expensive front load machines and they didn't do anything this set doesn't. Both machines run fairly quiet as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are thrilled to hear that the set has been both budget-friendly and effective for you. It's great to know that the machines are performing well and meeting your expectations, especially given your previous experience with more expensive front load machines. Your feedback is invaluable and helps us continue to provide quality products that cater to our customers' needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Happy Happy Happy with my washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the washer for about a month and so far I love it. It is super quiet. It doesn't take forever to wash a load of clothes and I love love love the see through top. I order it online and was able to pick it up the same day!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We’re thrilled to hear that you are enjoying your new washer and that it has met your expectations in both performance and convenience.

      It's great to know that you appreciate the quiet operation and the efficiency of the wash cycles, as well as the added feature of the see-through top. We also appreciate your feedback about the online ordering and same-day pickup experience at Best Buy.

      If you have any further questions or need assistance, please feel free to reach out. Enjoy your laundry days! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and easy to use. If you forget to add clothes-it opens easy. It does seem to take a little longer than my last machine but so far working well. Love the soft close lid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, machine is quiet when washing. easy to operate, large tub space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great do not take up space in my apartment. Love the inside big.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New brand, SO glad I tried it! LOVE IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a washer in a pinch.. had never tried this brand and wasn't sure of it, but as a single mom, the price was decent so I took a chance. BEST decision EVER!! I LOVE IT! It's much bigger than I thought it would be, meaning I can do more laundry at one time. Quiet machine, strong, sturdy and everything comes out super clean every time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Insignia washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine it's quite, washes excellently without any problems. The price is right. I don't know why I waited so long to purchase this. It's a better washing machine than my previous famous name washer that cost more than twice as much and it wasn't expected to last any longer. I will never buy the famous name brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    So far it’s great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost a month since I’ve gotten this machine. I am currently pleased with my purchase. It is wide and it fits a queen size cover and washes throughly. My old machine I had to run it twice to drain. But not this one. I love that you can stop the machine if you needed to add more clothes. I also love that I can see through the glass while the clothes washes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Does it’s job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quite and cleans cloths well. It had one job and that’s to wash cloths, it does this effectively.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mark,

      Thank you for your great review! We're delighted to hear that our High Efficiency Top Load Washer is meeting your expectations and effectively doing its job. It's wonderful to know that you're satisfied with its performance and quiet operation.

      If you have any further feedback or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Efficiency was the word of the day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase of the Insigna washing machine. It's quite and water efficent. It takes up minimal space. it looks small on the outside,but it can hold a surprising amout of laundry. The salesperson that assisted me was very helpful in describing the mechanics of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Great choice so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable water level,, yes Can life the door during wash cycle ,,, yes Little vibration,,, yes Small agitator,, yes Great price,, yes its a Frigidaire ,,, yes Great price,,, yes 4 weeks in we like it. Picked up 5 year Geek Squad warranty, $99 just in case

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello

      Thank you for sharing you review with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this Top Loading Washer.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great washer for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have this washing machine for a week. The wife and I really like it! Love the agitator action. Water levels are perfect. I don't understand why the machine agitates back and forth a couple times before the water starts, but I think it is weighing the clothes in order to predict the water level. My only qualms are: -Can't keep the lid open while filling with water. It stays locked through the whole cycle. -The clothes become piled up during the initial part of the cycle when the machine is calculating the water level with the agitator going back and forth without water (although they DO eventually even out!). -There's a LOT of spin time during the rinse/spin cycle (and yes, the clothes DO come out almost dry) which extends cycle time. Average time for "normal" wash is 75 minutes. We are pretty happy, though. I hope this last at least 10 years!

    I would recommend this to a friend