Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 6164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,164 reviews
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new washer. It's easy to operate, quiet and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    So Far So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine so far. It's quiet and it's very sleek looking. It's really the perfect size too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One good HE washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer since Aug of 2019 and it has been excellent!! The washer cleans the clothes really well has a lot of useful features and boy can it handle a load. My favorite features are the looks, it looks like a more expensive unit, and the wash timer so you know exactly how long it is going to take just set the washer and have Alexa remind you. Don't hesitate go get one today, we got ours on sale for $399

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Loved it, but then it broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this washer. The size makes it easy to get through my laundry fast. Things came out clean. The soak option alone was worth the step up from the most basic model. It worked great for just under 2 years. Then it broke. I had the protection plan, but there were no servicers in my area, so they credited me the cost towards a new one (wpuld also have given me a new one, but would have cost $ because I bought a floor model). The catch is... there are no affordable parts. A friend tried to acquire a replacement part, but no one in town carries them, and they were super expensive online. This is a great machine, but when it breaks, don't expect to be able to have it repaired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer. have no complaints. first came damaged, but they replaced it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I was worried about is that I am so used to letting a washer fill w/ water b4 adding detergent and especially bleach b/c i don't want to subject clothing to the raw, undiluted stuff. Others have complained that they can't add that stuff while the water is loading. But I think that is by design as part of their child-safe thing. Regardless, it doesn't matter. The washer has ports to pour your detergent, bleach and softener in. You put you clothes in, it locks up and jets wash the cleaners in. So they really are diluted like we want and I promise, it cleans gooood. It's actually easier than trying to time it yourself. And so efficient. Unless you don't want that. I washed a ragged but wonderful king comforter that really needed 3 washes, set it to soak, heavy soil, etc. and it hit that thing for 2 hours - which is just what I wanted. Done fantastically in 1 wash. For normal washes, it doles out the water precisely and is just perfect.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi kramffud,
      Thank you for writing a review for our washer. You don’t know how much it means your feedback for us. We are just happy that you are enjoying it. If you need to reach us or if you have any question, do not hesitate and follow the link below.
      Aldair O.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the glass top & all the settings ( even has delay) . Washer handled my queen size comforters without problems. Unfortunately though we did need new shocks replaced on it ( but it was after about 4 yrs & was covered under warranty) but we are definitely satisfied with the product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are delighted to hear that you love the glass top and all the settings, including the delay feature. It's great to know that the washer handled your queen-size comforters without any issues. We appreciate your understanding regarding the need for new shocks after four years, and we're glad it was covered under warranty. Your satisfaction with the product is important to us, and we are committed to maintaining the high quality and reliability of our appliances. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy with Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. Dimensions were exactly as stated so fit into space perfectly. Easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical with this brand! On my second wash one of our sheets got stuck in the agitator and ripped the sheet! Other than that incident it works great and I like the different cycles and it’s quiet!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you're enjoying the various cycles and the quiet operation of the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. Your experience helps us understand how our product is meeting your needs, and we appreciate your openness to trying our brand. If you have any further thoughts, please don't hesitate to reach out! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very efficient and handles large loads. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is a really good product. it is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Wow!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for a great product! Why spend the extra on a name brand that isn’t any better that what this one is. I can’t believe how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia Top Loader Washer Review – Great Value for the Price! I recently purchased the Insignia Top Loader Washer from Best Buy, and so far, it has been an excellent choice! The delivery process was smooth and hassle-free, making the setup quick and easy. The top-loading design is convenient and user-friendly, allowing for easy loading and unloading of laundry. One of the standout features is the speed of the wash cycles—it gets the job done efficiently without compromising on cleanliness. In terms of quality, the washer feels well-built for its price point. It operates smoothly, and the various cycle options provide flexibility for different types of laundry loads. While I’ve only had it for a short time, it’s proving to be a great value for the cost. If you're looking for an affordable, reliable washer with fast cycles and solid performance, I’d definitely recommend the Insignia Top Loader Washer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review, HappyMom! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has been an excellent choice for you. It's great to know that the delivery process was smooth and the setup was quick and easy.

      We're glad you find the top-loading design convenient and user-friendly, and that the wash cycles are efficient without compromising on cleanliness. Your feedback on the quality and various cycle options is much appreciated.

      If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Adequate but not recommended.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does an adequate job. It is different than other washers I've had in the past. When you load it and turn it on, it starts rotating the agitator without water and bunching the items up to one side which is opposite in ensuring that you have everything balanced. After bunching everything up, it starts the water. I have to watch it, pause it manually, and spread the clothes out. It struggles with bathroom rugs and jeans. Both come out rather wet as it cannot spin them well. I had a front loader prior and everything was always spun well and not excessively wet like with this machine. It is very water efficient, but that comes at the cost of not filling enough with larger loads. If I keep my loads small it is not a problem, but larger loads require you to hit the water plus button which helps but not enough. So you have this really large in size washer that cannot handle being filled up. In the end, I think I am wasting more water by running many smaller loads.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very User Friendly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Works great, very user friendly. I especially love all the different wash cycles that are available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and machine works great. Sales person was very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Decent machines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced the set after 4 years. I have a family of 5 with 3 teenagers, so they got used a lot! Overall they are good machines. After 3 years of use the dryer began to take multiple cycles to dry a load and after 4 years of use the washer would intermittently not spin out all of the water. Overall, I would recommend these to an average family with 3 to 4 members.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for almost a month now. It is a great machine. The first washer that was delivered had a small leak, but Best Buy had a quick replacement turn around and the second machine is in perfect working order.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are pleased to hear that you are enjoying your washer and that it is performing well. We appreciate your understanding regarding the initial issue and are glad that Best Buy was able to provide a quick replacement. Your feedback is valuable as we strive to ensure our products and services meet your expectations. We look forward to serving you in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Decent Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but you get what you pay for. I have to move clothes around almost every wash because the agitator is so weak. It barely rotates. Again, decent value but is not great for thoroughly cleaning clothes. The size is solid. I can fit a king bedspread with minimal issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Insignia High Efficiency Top Load Washer, color wh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine for the price. Such great machine for the cost and all its abilities.

    I would recommend this to a friend