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Customer reviews

Rating 4.3 out of 5 stars with 6164 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,164 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Insignia Washer and Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy installation and the appliances work great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great unit for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it, super efficient, sleek, and quiet while running loads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia High Efficiency Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my decision and purchase. I also have an Insignia Sensor Dry clothes dryer that was given to me as a Christmas gift in 2024. I would happily recommend this product and your company to my friends and family.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We are delighted to hear that you are very pleased with your decision and purchase. It's wonderful to know that you also have an Insignia Sensor Dry clothes dryer and that it was a cherished Christmas gift in 2024. Your willingness to recommend our products and company to your friends and family means a lot to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good machine for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, it is big and firs a lot of clothes. I will suggest when washing bulky items such as comforters put them on heavy duty load not bulky. For some reason bulky items on the bulky setting confuses the machine. Other than that it is a great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer for a few weeks now I love the style it works really good but sometimes it try’s to go off balance when trying to start up spin hopefully this doesn’t become a problem in the future. Delivery was quick and very sufficient!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi User677906! Thanks for purchasing our Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We were very pleased to know that you love and enjoyed using our product. Regarding the balance issue when starting up the appliance, make sure that it is completely leveled. If any issues come up in the future, let us know so that we can further assist. You may contact our Insignia Support via phone: 877-467-4289. Have a nice day! - James | Insignia Support | BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does its job but I would highly recommend the warranty. I've had it for 4 years and have had to get it repaired twice. The third time it messed up they ended up replacing it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A++ For This Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome very large capacity washer. Quiet. Auto sensor so it saves water. Large selection of settings for the perfect wash. Beyond pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when it's a store brand if it will be as good as a name brand but this one has surpassed my expectations. I love this washer and dryer. I haven't had any problems in 2 1/2 years so I'm extremely happy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, ShawnaP, for your wonderful review! We're thrilled to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has surpassed your expectations and that you've had no problems in 2 1/2 years. Your satisfaction means a lot to us, and we're glad you're extremely happy with your washer and dryer. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and really no noise really easy to use products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    clean clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit works excellent no problems easy hook up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid feeling washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly solid feeling like a high quality product. Seems to wash great and is void of all the electronics that have been the downfall of my previous washer. The lid is thick and has high quality plastic Nd hinges.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, KevinH! We're pleased to hear that the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer has exceeded your expectations with its solid build and high-quality components. It's great to know that it's performing well and avoiding the issues you've experienced with previous washers. If you have any further feedback or need assistance, please feel free to reach out. Enjoy your washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer. The only down side is it is a little loud when changing cycles.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are pleased to hear that you find the washer's large capacity beneficial. We apologize for the inconvenience caused by the noise when changing cycles. Your feedback is important to us, and we will use it to improve our products and services. We appreciate your understanding and patience as we work to address these issues.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Isignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger capacity, the see-through top, the stronger spin. One problem: each time the machine draws water through the coils the machine makes a loud sound. Any suggestions?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great deal would highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works great, heavy duty, easy to assemble and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice and Dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far it's quiet and easy to use I hope it stays that way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for a perfect price. superior quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good washer for the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer for the price, mine has lasted 6 years before starting to make an odd noise. Going to purchase another one to replace it, and keep the old one as a spare.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that our washer has served you well for 6 years and that you find it to be a solid option for the price. It's great to know that you're considering purchasing another one to replace it, and keeping the old one as a spare is a smart idea. Providing reliable and durable products is important to us, and we're pleased that our washer has met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a wonderful machine. Good for the price and small and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    =)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works amazingly at a great price can’t beat it

    I would recommend this to a friend