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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 6164 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the 4.1 Cu. Ft. High Efficiency Top Load Washer's overall performance, ease of use, normal noise level, good price, large capacity, and suitable size. However, some customers have reported issues with the washer's performance and spin cycle. A few customers have also mentioned that the washer can sometimes become unbalanced. Overall, the washer seems to be well-received, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,164 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer..good price fast delivery good communication

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well! Very efficient and worth the money completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia -4.1 Cu High Efficiency Top Load

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with this washing machine! It is quiet and washes the clothes very well. We are in healthcare and have numerous loads of wash to do throughout the day and it has been so nice having a quiet and efficient machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia washer is easy to use and worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price value. Did notice a noticeable increase in water hammering noise compared to our previous washer. Water hammering arrestors recommended with this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Catch 22, Trap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't last 4 years. And they won't sell me the parts to fix without the Geek Squad looking at it. Won't buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great price!!! Willing to buy the dryer next!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good - still working thru various settings & what works best for us

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine at a great price! Installation super easy.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    worst machine ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not ever buy this machine , you can only use the normal cycle or it splashes out everywhere and floods your flooring. I have had my warranty company out twice and had to pay 100 each time for nothing to be wrong other then the cycle being used . and the machine is in hanging springs to everything splashes out if the wrong cycle or fill past the low level.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job. Kinda loud but not horrible, easy to use. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Simple to use, cleans clothing as expected. Great price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE, CANNOT BE REPAIRED!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BEST BUY TOLD ME THEY NO LONGER CARRY THE PARTS TO REPAIR THIS DEVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I SEARCHED LOCALLY FOR A REPAIRMAN, BUT NO ONE WAS WILLING TO WORK ON THIS BRAND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It only carries a 1 year manufacturer's warranty (that should have been my first clue, but sadly I didn't realize that when I bought it). I had my machine for only 2-1/2 years and it broke. To be honest, it functioned poorly shortly after installation, was throwing error codes left and right. Eventually, it completely stopped draining. I ended up having to ship it to one of Best Buy's hubs for repair since that was my only alternative option, but because I never paid for the protection plan and it was no longer under Insignia's warranty, Best Buy claimed there was nothing they could do because they supposedly could no longer get the parts to fix it! But I feel they just didn't want to fool with it. Best Buy, nor Insignia, would stand behind the quality of their products! Save yourself the headache and lost money and look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Terrible customer service! Would leave a zero rating if I could! Won't be purchasing from Best Buy anymore!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Well worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer I am very impressed with the capacity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big, and retains fluid,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, and throwing really hard, and holding water or fluid…..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a verry good washer i dont have any complaints exept you can't wash a big lode but other then that its a really great washer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you find the washer to be very good overall. We appreciate your insight regarding the load size and are committed to providing products that meet your needs. Your satisfaction is important to us, and we look forward to continuing to serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great quality washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. Clothes come out clean and smelling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seth Kolodny approves

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Much better than washing clothes in a sink or toilet." -Seth Kolodny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it had longer lasting parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this washing machine, but we’ve only had it for 4 years and it already broke

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been working good. Looks very nice too. I had a issue with its vibration but I'm use to it now, little loud for me.

    I would recommend this to a friend