Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 458 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and the cause was great. It has all the features on it that I like.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Oceanessa! Great to hear the washer has all the features you like and is performing well.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be oversize thn average washer - doesn't fit in standard laundrey room dimesions. tub to deep have to stand a stool to reach bottom of tub- way to bulky sticks way ou from other appliances

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful customer service/no product and no refund

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review the item because they canceled my delivery, and still charged me. I was told by "chat" customer service it was dented so they took it back as I sat here waiting the full 4 hours of the delivery window. Then when I went into the store I got an entirely different story that they came an hour before the delivery window but had a very old number, even though I double checked all that when I purchased it. So long story short, all customer service is outsourced to foreign countries who could care less and have no knowledge of your purchase other than what you yourself can pull up. The employees tend to just tell you what you want to hear to get you off their backs, and I was really polite! Consequently I am fighting to just get my refund while they keep promising someone will call me to work out a resolution...and no one calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer maching review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. The price was just right and the brand is comparable to other major brands.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're happy to hear that you're very satisfied with your purchase and found the price to be just right. It's great to know that the brand stands up well alongside other major names in the market.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Working as Intended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now, no complains! Looks great and works great as well. Worth the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Miguel,

      Thanks for the great feedback! We're happy to hear that your new Insignia washer is both looking and performing well. It’s great to know it’s meeting your expectations and proving to be a solid value. If you ever have questions down the line, we’re just a message away! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer and dryer combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and they have went above and beyond. The best part they were on sale.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words, KurdtisO! We're thrilled to hear that the Insignia™ Top Load Washer has exceeded your expectations and that you were able to take advantage of a great deal. It's always wonderful when a product delivers both performance and value—thanks for sharing your experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way I was treated and I love my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DELIVERY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT and DELIVERY WAS ON TIME AND NO PROBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new washermachine me and my kids or enjoying it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the wonderful review! We're so happy to hear that you and your kids are enjoying the Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology. It’s great to know it’s been a great buy and a helpful addition to your home!

      If you ever have any questions or need support, we’re always here to help. Thanks again for choosing Insignia. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy! What an affordable option that actually works

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you found an affordable option that truly works for your needs. It’s always great to know our products are delivering real value and satisfaction.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycles are louder than I feel like they should be!! Otherwise it is a low cost washer that does its job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not accept damaged appliances!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washing machine was delivered damaged. Best Buy offered a $100 gift card as compensation. I hesitantly accepted the gift card. The next morning, I contacted Best Buy asking if I could do an exchange instead. The agent said I could but we needed to wait for the gift card to the issued to be able to cancel it and process the exchange. He said I could exchange/return it until 1/15/2026. I called back two more times and received the same information. Now I am being told I cannot do an exchange since the gift card was issued. I documented all three agents' names and case numbers from my previous calls. This is unacceptable misleading customer service. Best Buy needs to do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CYCLES TO WASH, WASHER INPROMENTS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS OK THE USED OF DIFFENTED. I USED THE WASTER AT MY HOUSR

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts, PORFIIRIOQ! We're glad to hear you're using the Insignia™ Top Load Washer with ColdMotion Technology at home and that it's fitting into your routine. Your feedback is appreciated and helps highlight how this washer supports everyday needs! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Clesing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I do appreciate you guy I’m so happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words. We truly appreciate your support and are so happy to know you’re satisfied with the service. It’s always our goal to make sure you have a great experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Balancing nightmare

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All other functions work good but the one flaw we seem to have is if you dont spend time balancing your clothes out the washer will stop on unbalanced load ...and its like 4 out of 10 washes this happens

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lori

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. Easy to use and washes our clothes perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the awesome review, Lori! We’re so glad to hear the Insignia 4.1 Cu. Ft. Top Load Washer is making laundry day a breeze. Easy to use and perfect results—that’s what we love to hear! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great combo value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multiple features on the washer. Very easy to operate.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you’re enjoying the washer and finding the multiple features both useful and easy to operate. It’s great to know it’s making your laundry routine more convenient and efficient.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great for what you pay. Reliable and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The missing sock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this has been a good purchase no complaints

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're happy to hear that your Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology has been a good purchase so far. It's great to know it's meeting your expectations with no complaints. We appreciate your feedback and hope it continues to serve you well—missing socks and all! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Just what I was looking for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NathanC,

      Thanks for the great feedback! We're happy to hear the washer was exactly what you were looking for and that it delivers strong value. We hope it continues to serve you well for years to come! Patricia | Insignia Support BBY-ExBrand_Insignia