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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-458 of 458 reviews
  • Rated 1 out of 5 stars

    Horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 2 months ago, one month in I had to call them to fix it. And again I’m having the same exact issue. Not a good washer. Should not be having issues only 2 months in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loud changing cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is loud when going from cycle to cycle otherwise Im happy with the machine

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear that you're happy with your Insignia washing machine overall! We understand that the noise when transitioning between cycles can be noticeable. While some operational sounds are normal during cycle changes, we're glad that despite this, the machine is meeting your needs and you're satisfied with its performance.

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I wash but I do not spin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle did not work. I put the spin only cycle on, and the washer literally filled the tube up with water, then would not spin, or would give uneven error code. The third attempt to wash with a spin cycle, it lasted 3.5 hours for a light wash. The tube seemed to be out of balance from the start.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months and it does not drain good , have to do an extra drain cycle . Does not fill up to proper water level . Large loads fill up half way , some clothes do not get wet . When you restart a load to fill correct it drains and refills , timing is out of wack.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do a good job. The cloth comes out the same, dirty. I’m not happy with this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete dud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Dud. Constant E4 error code. The washing machine is completely level and it still shows vibration error codes on small loads. Quick wash ends up taking 50+ minutes because it keeps restarting itself. I must have received a lemon because the other reviews are praising it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't drain good it washed and uses alot of water but dont drain good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drier had big dents and washer ate itself from the inside

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot handle regular or large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. This is second one in one month coming up with error vodes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible customer service and installation Rude people coming into my house a third-party that should not be involved

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered with customer service and installation. This is not the experience we aim to provide, and your feedback is important in helping us improve. We appreciate you bringing this to our attention.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine does not work. The washing machine does not work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and very easy to use cleans very well have haf several types of washers and this style works best in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fancy but it works great. No issues so far i would purchase this brand again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a washer?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the same as the Kenmore it replaces not much different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and strong washer. We strongly recommend this One! The McGuire's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Londry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device, I really liked it, easy to use. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for excellent price and smooth ease of use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback, LoisS! We're so pleased to hear that you're enjoying the smooth and easy experience with the Insignia™ Top Load Washer, and that it offers excellent value. It's always rewarding to know when a product delivers both performance and convenience—thanks for sharing your thoughts! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as advertised for a great price would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re glad to hear the product met your expectations and delivered solid value at a great price. It’s always rewarding to know our products are living up to what we promise and earning recommendations from satisfied customers.

      Keith | Insignia Support BBY-ExBrand_Insignia