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Customer Ratings & Reviews

$449.99
Save $250
Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 695 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology for its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and variety of settings. Some customers have noted concerns regarding washing performance and balance detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 695 reviews
  • Rated 5 out of 5 stars

    LOTTA BANG FOR THE BUCK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERRY GUYS WERE GREAT, INSTALLED THIS ONE AND HAULED OFF MY OLD ONE. THIS MACHINE IS GREAT SO FAR!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good Works perfect Has a good space and wash perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems great so far really cleans clothing,a bit noisy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average use is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    running good but got some issue if you use daily... especially obvious if you compare with more expensive models / brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got Washer last month so far so good, wash clothes really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful customer service/no product and no refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review the item because they canceled my delivery, and still charged me. I was told by "chat" customer service it was dented so they took it back as I sat here waiting the full 4 hours of the delivery window. Then when I went into the store I got an entirely different story that they came an hour before the delivery window but had a very old number, even though I double checked all that when I purchased it. So long story short, all customer service is outsourced to foreign countries who could care less and have no knowledge of your purchase other than what you yourself can pull up. The employees tend to just tell you what you want to hear to get you off their backs, and I was really polite! Consequently I am fighting to just get my refund while they keep promising someone will call me to work out a resolution...and no one calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great from best buy items we love it we always suport great best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice staff and very easy to deal with will be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery dude was the AWESOMES!! I do not think that he could have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when went to purchase washer and cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, tub is deep, does not turn to get clothes in back. Not quiet, but does a great job cleaning the clothes and has a lot of options. Book does not show how to use "sense" option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service , I recommended Family and Friends oh, and neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer thoroughly cleans clothes and is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person told me to decline old washer removal, but delivery personnel insisted and pressured my sister that they had to take it. I guess they really needed the extra $60 dollars

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear about the confusion during delivery. Your feedback is important, and we’ll make sure it’s shared with the appropriate team to help improve communication and service.

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! I would definitely refer others to buy this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price at Best Buy, I would highly recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well great value great washer would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE N; 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE BEST SERVICE AND GREAT DELIVER, I WILL GO BACK TO THE STORE, BECAUSE OF THE SERVICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service, the Insignia washer and dryer are a good quality product, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great price! Friendly people. Will always do business with you!!!!

    I would recommend this to a friend