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Customer Ratings & Reviews

$449.99
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Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 696 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology for its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and variety of settings. Some customers have noted concerns regarding washing performance and balance detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 696 reviews
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way I was treated and I love my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy! What an affordable option that actually works

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you found an affordable option that truly works for your needs. It’s always great to know our products are delivering real value and satisfaction.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    CYCLES TO WASH, WASHER INPROMENTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS OK THE USED OF DIFFENTED. I USED THE WASTER AT MY HOUSR

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts, PORFIIRIOQ! We're glad to hear you're using the Insignia™ Top Load Washer with ColdMotion Technology at home and that it's fitting into your routine. Your feedback is appreciated and helps highlight how this washer supports everyday needs! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Washing performance

    Rated 2 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do a good job. The cloth comes out the same, dirty. I’m not happy with this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clesing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I do appreciate you guy I’m so happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words. We truly appreciate your support and are so happy to know you’re satisfied with the service. It’s always our goal to make sure you have a great experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be oversize thn average washer - doesn't fit in standard laundrey room dimesions. tub to deep have to stand a stool to reach bottom of tub- way to bulky sticks way ou from other appliances

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Washing Machine. So worth the price. Hopefully I get plenty years out of it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the lovely review! We're so happy to hear that you're loving your new Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology. It’s great to know you found it worth the price, and we hope it brings you many years of reliable performance! If you ever have questions or need support, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Balancing nightmare

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All other functions work good but the one flaw we seem to have is if you dont spend time balancing your clothes out the washer will stop on unbalanced load ...and its like 4 out of 10 washes this happens

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washe r and dryer delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in great condition woild defunitely buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, AustinB! Awesome to hear your washer arrived in perfect shape and made a great first impression. Here’s to smooth laundry days ahead!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Loud but functions nice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this machine and exchanged for an LG. This machine was much louder during wash. But it did have more options and a much better spin than the LG. I would have kept if it wasn't loud and in an area where we sit as I don't have a separate laundry room; it is in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Good washer..Enjoy washing clothes, towels, ect..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Jennifer! We're glad you're enjoying your new washer—happy laundry days ahead!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stear Clear and dontour homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely jumped the gun buying this washer. From day one we've had issues. Initially we chalked it up to it being so different from our old washer but as i write this, 4 months to the day of purchase, we've attempting to contact someone because the door broke. There has been an awful smell coming from this machine, the detergent drawer is always full of water, it throws codes left and right, and now a clip on thw door is broken, rendering a 4 month old washing machine non-functional. I would NOT recommend purchasing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nicole,
      We appreciate you sharing these specific challenges regarding your washer's performance and the recent hardware failure. It is deeply concerning to hear that your machine is non-functional after only four months, as we strive to provide reliable and high-quality appliances for our customers. To resolve these technical and mechanical issues, please contact us directly at 877-467-4289 or insigniasupport@bestbuy.com so we can look into this further. Thank you for choosing Insignia.

      Allen | Insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine for less than two months and it’s already experiencing problems. A technician had to be sent out, and now I’m being told it will take over a week just to order the part and complete the repair. For such a new machine, this is extremely disappointing. I expected much better reliability and service, and at this point I wish returning the machine were an option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Carolynd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer , Price was good . I like the multiple cycles for cleaning clothes. Also for bedding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in October already making a clunking noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok but build quality is lacking lid hinge broke got a complete new unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not made to last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the amount of money, but not as good as my mom’s first washer that ended up lasting 25 years. They don’t make them like they used to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had so many issues with a washer. It has had to be replaced twice sonce this spring. Luckily it was under best buy warranty, but it hasn't been a quick fix either time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was quite good. However, the quality of the item reflects its cost. I have only had the machine for four months, and for some reason, it is now skipping the rinse cycle. I have attempted a reset, but it is still not functioning properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of washer where the dials are are loose and coming off told delivery man Tyler he stated there nothing he could do called customer service armondo helped fix the issue new one is being sent excellent service by him

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MandiG, for your feedback! We’re sorry to hear about the initial issue with the dials on your Insignia 4.1 Cu. Ft. Top Load Washer, but we’re thrilled that customer service, especially Armondo, provided excellent support in resolving it for you. Your insights help us improve, and we truly appreciate your support! Tine | Insignia Support BBY-ExBrand_Insignia