Customer Ratings & Reviews
- Model:
- NS-WMT41WA5
- SKU:
- 6595115
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology for its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and variety of settings. Some customers have noted concerns regarding washing performance and balance detection.
This summary was generated by AI based on customer reviews.
Horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it 2 months ago, one month in I had to call them to fix it. And again I’m having the same exact issue. Not a good washer. Should not be having issues only 2 months in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Karina and thank you for taking the time to share your feedback. We’re sorry to hear you’ve experienced repeated issues with your washer so soon after purchasing it, that’s definitely not the experience we want for you.
Power‑cycling the washer by unplugging it for a full minute and ensuring the load size is within the recommended range can sometimes help resolve performance concerns, but since the same issue has returned, our team can take a closer look and review repair or warranty options.
Our team can be reached at 877 467 4289 or insigniasupport@bestbuy.com, and they’ll be happy to assist further.
Thank you again for letting us know about your experience.
Poojitha | Insignia
HORRIBLE MACHINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is already giving problems less than 30 days. Its stuck on the drain and spin cycle. I trouble shooted all the possible that could be causing it but ita still not working. This machine is less than 30 days old.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months and it does not drain good , have to do an extra drain cycle . Does not fill up to proper water level . Large loads fill up half way , some clothes do not get wet . When you restart a load to fill correct it drains and refills , timing is out of wack.
No, I would not recommend this to a friendNot Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say the machine was having problems after one week of use need Help
No, I would not recommend this to a friendLoud changing cycles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is loud when going from cycle to cycle otherwise Im happy with the machine
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear that you're happy with your Insignia washing machine overall! We understand that the noise when transitioning between cycles can be noticeable. While some operational sounds are normal during cycle changes, we're glad that despite this, the machine is meeting your needs and you're satisfied with its performance.
Carl | Insignia Products
Do NOT Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible washer. Do not waste money or time on this one. E4 pops up every time after clothes has already been distributed evenly several times. Does not work!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for taking the time to share your experience with us. We’re sorry to hear that your Insignia Top Load Washer hasn’t been performing as expected, especially with the repeated E4 error after the load is already balanced. That’s incredibly frustrating, and it’s certainly not the experience we want for our customers.
Your feedback is important, and we’ll use it as we continue improving our products. If you’d like help troubleshooting the issue or determining what might be causing the error, our Insignia Support Team is available at 877‑467‑4289 and will be happy to assist.
Darshan | Insignia Products
Complete dud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete Dud. Constant E4 error code. The washing machine is completely level and it still shows vibration error codes on small loads. Quick wash ends up taking 50+ minutes because it keeps restarting itself. I must have received a lemon because the other reviews are praising it.
No, I would not recommend this to a friendTroubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't drain good it washed and uses alot of water but dont drain good
No, I would not recommend this to a friendLasted 2days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drier had big dents and washer ate itself from the inside
No, I would not recommend this to a friendCannot handle regular or large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. This is second one in one month coming up with error vodes
No, I would not recommend this to a friendwashing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the washing machine does not work. The washing machine does not work.
No, I would not recommend this to a friendBad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service and installation Rude people coming into my house a third-party that should not be involved
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered with customer service and installation. This is not the experience we aim to provide, and your feedback is important in helping us improve. We appreciate you bringing this to our attention.
Keith | Insignia Support
- Pros mentioned:Ease of use, Overall performance
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect washing machine. It’s so easy to use and I love all of the different settings
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Simple and reasonably priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our apartment, easy to use, price was reasonable, overall very good machine.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really pleased with this washer. It offers generous capacity, a wide range of wash settings, and cleans really well. It does get a little noisy during certain cycles, but the overall performance easily outweigh that minor issue for me. For the quality and everything it offers, the price was a great deal.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Overall performance
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge capacity Runs well Easy to operate Good value
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
"GO WITH INSIGNIA"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This Insignia Washer has been working perfectly since day one. Easy to use. Clothes always come out clean, and in good condition. In my opinion, I think this washer is just as good as all of the other "big name washers." Thank you again, Best Buy!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washing machine it's deep it's quiet I love all the different buttons so you can adjust it yourself I would recommend it for anyone and the price is great too
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Best Washer for the cost!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase at this price point. It works great for my family! It's simple and easy to use.
I would recommend this to a friend - Cons mentioned:Cycle time, Washing performance
New washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it so far. The wash cycle takes a little longer than it did for the old one, but it's not really an issue.
I would recommend this to a friend