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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High Efficiency Top Load Washer with ColdMotion Technology for its excellent cleaning performance, large capacity suitable for families, and user-friendly features. Positive feedback also highlights its energy efficiency and competitive price point. However, some customers note that the washer can be noisy during operation and that the spin cycle could be improved. Concerns were also raised regarding the length of wash cycles and the machine's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 290 reviews
  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good standard washing machine that gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes extremely loud clanking sound when running. The unit broke a month after purchase date and bestbuy doesn't carry the parts to fix it. Won't give full refund or replace for working unit. Very unhappy with product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mrwesker426,

      Thank you very much for taking the time to post your review on our Top Load Washer. I am sorry to read about the situation you are going through with this unit being too loud and no longer working after a month of use. I totally understand this is not what you expected from this unit.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Washing Machine

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best washer ever quick and fast !!!!! All the cycle are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works great. Love all the didfer t cycles and load fill options

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    No agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owed a washer that didn’t have an agitator and I never will again! No such thing as an express wash anymore, and I used it often for last minute situations. :( other then that it cleans clothes ok, just the cycles are longer than a regular washer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gatekeeper67!

      Thank you for taking the time to review our Washer, your feedback is extremely important for us as we're constantly working to improve our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Absolutely amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer makes my clothes feel so clean! We thought we needed a washer with an agitator to really get our clothes clean, but this washer is amazing. Gets everything very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a great purchase. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for over two months and am very pleased. Quite and gets clothes clean. Insignia has turned out to be a very good brand for our family.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Less than two weeks.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine started making a horrible knocking noise within the first two weeks. Went on vacay for 9 days and back with a ton of laundry and its ridiculous. I was so proud of my new washer and dryer. Of course finding the manufacturing info is like looking for a molehill on a mountain.....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I am sorry to read that you are having issues with your new washer. We know that you want to start using your unit as soon as possible, so please contact us on the link below, and we will gladly assist you.

      Viridiana E.
      Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great washer even better price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! See through lid takes the wonder out of the load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shanes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy set up. Just like name brand but better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with the insignia washer, works extremely well. Very reliable washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer machine, tons of room (especially since it uses an impeller). Have had no issues with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good putchse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the up and down wash. Water level does not fill to extra large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly different operating system than my old washer, but definitely an improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very reliable and work like the big name brands I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! I saw this same washer at an airbnb and I had to get one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer & dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. The ones who went to install it were very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia - 4.5 Cu. Ft. 12-Cycle Top-Loading Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer after 8 years with our old one. Been Great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washing machine is very awesome, first one with no agitation and works great.

    I would recommend this to a friend