Customer Ratings & Reviews
- Model:
- NS-TWM45W1
- SKU:
- 6391365
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the 4.5 Cu. Ft. High Efficiency Top Load Washer with ColdMotion Technology for its excellent cleaning performance, large capacity suitable for families, and user-friendly features. Positive feedback also highlights its energy efficiency and competitive price point. However, some customers note that the washer can be noisy during operation and that the spin cycle could be improved. Concerns were also raised regarding the length of wash cycles and the machine's height.
This summary was generated by AI based on customer reviews.
Love this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer. It is super spacious, clothes come out clean and the spin cycle does an amazing job cutting down drying time.
I would recommend this to a friendMy Washer and Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washing machine is awesome really love it. Will recommend Best Buy Outlet to my entire family.
I would recommend this to a friendGreat deal!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, great buy, & overall very happy with the purchase.
I would recommend this to a friendWould not buy again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bleach dispenser never worked. Install was terrible and the dryer has now quit working after two years and one week after delivery.
No, I would not recommend this to a friendLooks Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got delivered for my parents. So far so good. Looks and works like competing brands without the premium price. Hope it lasts.
I would recommend this to a friendIf only!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give it 5 Stars because it’s a beautiful and great washer for the price but this is the 2nd time I had to replace it within 2 months for leaking. Normally I love to go with insignia products, very budget friendly and they never let down but this washer unfortunately is a heart break if only it worked !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking time of your day to leave a comment about your washer. We are sorry to read that you are having issues with your washer, but do not hesitate to contact us by clicking the link below, so we can address this situation as soon as possible.. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. No agitator which makes washing comforters easy.
I would recommend this to a friendInsignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install.Not alot of noise.Very quick doesnt take a lot space.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, super quiet. Amazing deal compared to the big name brands. All the quality without the crazy price tag.
I would recommend this to a friendLove the washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer but you have to be really tall to get the clothes out I’m 5’7 and have to stand on my toes or get a stool.
I would recommend this to a friend- Cons mentioned:Noise level
Didn’t last long.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine started being loud about 12 months in. Now it errors ever time i use it and I now have to pay to repair. I bout it December of 2022 so not even two years out of it. Highly disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that your experience with our top load washer did not meet your expectations. Our goal is to provide durable and reliable products, and it seems we fell short in this instance. We appreciate you bringing this to our attention, and we’d like to learn more about the issue to see how we can make things right. Please reach out to our customer service team at your earliest convenience so we can assist you further. Your satisfaction is important to us, and we’re committed to improving your experience. - Carl | Insignia Products
- Cons mentioned:Spin cycle
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible...1st one we recieved the start button was broken. 2nd one we recieved worked but there is no options for wash cycles. So if u need to wash something quickly you have no option to do so. It supposedly auto senses the load but then doesnt even look like the clothes are getting clean.Dont waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you've had a disappointing experience with your Insignia 4.5 Cu. Ft. High Efficiency Top Load Washer. We apologize for the issues with the broken start button on the first unit and the lack of wash cycles on the second one. We understand that this has caused frustration and inconvenience for you. We'll pass on your feedback to our product development team to address these concerns and ensure that our products meet our customers' needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-5-cu-ft-high-efficiency-top-load-washer-with-coldmotion-technology-white/6391365.p?skuId=6391365
Insignia Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer. I wasn't sure about buying Insignia but I gave it a try & I'm sold. No complaints!
I would recommend this to a friendWarranty issue
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11 months and already broken. At least it's under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for reaching out about the warranty issue with your Insignia™ 4.5 Cu. Ft. High Efficiency Top Load Washer. We apologize for any inconvenience this may have caused.
To ensure a prompt resolution, please contact our Insignia customer service team (877-467-4289) to initiate the warranty claim process. They will guide you through the necessary steps and assist you in scheduling a repair or replacement.
We value your feedback and will investigate this matter further to improve the reliability of our products. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my comforter that was a few years old look like new. Enough said....
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love love love our washer!!! We are so happy with this product.
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Met all of my expectations. Would buy this brand again.
I would recommend this to a friendGreat buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Didn’t know it didn’t have the agitator but it has been getting all my clothes clean.
No, I would not recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great haven't had a problem with anything so far
I would recommend this to a friend- Cons mentioned:Noise level
Look Elsewhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We deeply regret buying it. The washer shakes our pipes throughout our house. And when I say shake, I mean LOUD BOOM every time the water starts/stops. It's unacceptable and ridiclulous.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MicheleN,
Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee