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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $14.99

Customer reviews

Rating 3.9 out of 5 stars with 937 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers have good things to say about the increased number of USB ports and the ease of use of this 4-Port High Speed USB Hub. Many appreciate its affordable price and ability to charge multiple devices simultaneously, while some find the design to be sleek and compact. However, there are also reports of compatibility issues, particularly with external hard drives, and some users experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 937 reviews
  • Rated 2 out of 5 stars

    It covers the DVD player...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh, had to take this back, even after moving the plug in the back it still covers the DVD player. And the external hard drive for my playstation won't work through any of the ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely served its purpose well. Will buy another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and works great I do not have any issues with this.

    I would recommend this to a friend
  • Cons mentioned:
    External hard drive

    Rated 1 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation gold headset sounded like crap with the dongle plugged into this, and my external memory wouldn't register so I took it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do and no issues. Zzzxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my already awesome PlayStation 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the muilty charging points works great

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Check your ps4 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB adapter did not fit my PS4, the USB ports do not match up. I'm sure it would work fine if it fit my PS4, please check which model you have before you buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer and this has worked great for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. The price was perfect too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for great price. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great that it a just for ps4 slim, it works !!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like how if this product is plugged in I don't have any options for my storage drive.... meaning this product isn't capable of supporting anything besides an extra controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work properly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up along with a new PS4 Pro from Best Buy. I tried it with my PlayStation Platinum Headset, but they do not stay connected to the system when plugged into this USB hub. Even the headset’s USB dongle will stay lit up, but I don’t hear any sound through the headset or have any use of the mic. I don’t really know how it works with anything else such as recharging accessories, storage devices, and so on. I guess the 3 USB ports that the PS4 Pro comes with will have to do, but this USB hub is not good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product as it did not work with the PS4 Pro. Set it to the right ports and meh. Waste of money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 4-Port High Speed USB Hub for PS4 , I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not very effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to expand my usb ports to allow my external hard drive to access and connect my 2 controllers...once I open the box there is a cardboard strip around it stating to that hard drives are not compatible and could corrupt data..if this didn't connect/cover both usbs then that would not been a problem...no mention on BestBuy.com...or on the box...returned and ordered a different usb hub... Very disappointed Best Buy...Insignia is a house brand...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Never again.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and was very disappointed. This item is not compatible with a external hard drive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    do not get if you have a ps4 slim

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work on ps4 slim complete waste really ahould of specified that on the package

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it to extend the amount of ports I use on my PS4 Pro but when I needed to connect external drive through this it did not work so I had to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    External hard drive

    Rated 1 out of 5 stars

    Did not work for my application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this adapter will not allow the external storage. The unit works but just will not work for my needs.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, danny.

      I truly appreciate you taking the time to share this review. It is important to consider that this USB Hub is not designed to work with external hard drives or other kinds of storage.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia