Customer Ratings & Reviews
- Model:
- NS-GPS4SPUH18
- |
- SKU:
- 5781530
Customer reviews
Rating 3.9 out of 5 stars with 937 reviews
(937 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the increased number of USB ports and the ease of use of this 4-Port High Speed USB Hub. Many appreciate its affordable price and ability to charge multiple devices simultaneously, while some find the design to be sleek and compact. However, there are also reports of compatibility issues, particularly with external hard drives, and some users experience connection problems.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Solid idea, not so in execution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works, but it " comes out " with out touching it, or the ps4. Fits very loosely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello User, I am sorry to read that you are having some issues with the 4-port USB. I apologize for the inconvenience, please contact us to be able to assist you further. -Grace Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
The USB port have problems with BT dongles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how other but, I have a problem with losing bluetooth signal for my headset.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
It is truly appreciated that you took some time to share your review with us. In an ongoing effort to provide the best products and the best support, I kindly ask you to call us at 1-877-467-4289 so we can better assist you with this situation.
Alexander G. - Insignia Support
Rated 2 out of 5 stars
Ps adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This won’t work for me because I don’t have a PlayStation device
No, I would not recommend this to a friendRated 2 out of 5 stars
Didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work with my playstation 4 I'll just buy a different charger for my controllers
No, I would not recommend this to a friendRated 1 out of 5 stars
connectivity issues
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for charging your controllers and headphones, but sucks WHEN using your headphones. Disconnects about every 5-10 minutes whenever I'm streaming or playing online. Waiting for Sony to make an official USB hub for the PS4, but they probably won't since the 5 is coming out at the end of the year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 4-port USB Hub for PS4. I understand you headphones disconnect when you are using the hub and that can be frustrating. We are always working on improving our products and their designs, so we definitely appreciate your feedback. Feel free to contact us to ask any questions.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should make one that works with all PS4 systems or separate version
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Didn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as it didn't work with my model of PS4
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for what I needed it for but still recommend
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
This Hub is Aweful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is not compatible with external hard drives!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi A777,
It's really nice to read your review on this USB hub, we really do appreciate it. This hub has many features and is compatible with many devices. In order for you to get the best support, I ask you to contact Insignia at 877-467-4289 so that we can determine the best resolution for you.
Brian C. -Insignia support
Rated 2 out of 5 stars
Good product but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use it and my external hard drive for extended storage
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cassius,
Thank you for taking the time to review our 4-port USB Hub for PS4. I understand you couldn't use the hub and that can be frustrating. We would love to help you if you have any questions or we could check other options for you. Please, use the link below to contact us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Will not work with external hdd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need for controllers and such it's a good idea.. Will not work with an external hdd
No, I would not recommend this to a friendRated 2 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product blocked the disk drive and made it hard to change disk with out removing it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t plug your VR things into therefore we could not use it .
No, I would not recommend this to a friendRated 1 out of 5 stars
I can't recommended this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It falls out too easily and there was some weird effect where plugging multiple controllers in (more than 2) caused a charging error to come up on my PS4 pro. It isn't worth your time, just get a nice charging station that plugs into the wall instead and docks the controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anna, We appreciate you taking the time to provide your feedback about our 4- Port High Speed USB Hub for PS4 Pro and PS4 slim. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Wanted to expand usbs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75% of the items I wanted to plug into this would not work in the extender
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally pointless, only buy if you for some reason need to charge 4 controllers at once. It does not work with your psvr hub and it will not allow you to use your external hard drive with it, the 2 most important reasons for USB’s on the system. Fail of a product
No, I would not recommend this to a friendRated 2 out of 5 stars
Will not work with external hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for extra controllers but will not recognize my external hard drive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Headset Keeps Disconnecting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these hooked to my sons two PS4’s. One is a Slim and one is a Pro. Both randomly cut off and you have to reconnect the Bluetooth headsets. Very frustrating for the kids. Looks to be a common problem. I recommend going another route.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great for charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue with this is that I can’t plug my external hard drive through it.
No, I would not recommend this to a friendRated 2 out of 5 stars
grrrrrr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this hub is useful but it occludes the disc drive which is a real pain
No, I would not recommend this to a friend






