Customer Ratings & Reviews
- Model:
- NS-GPS4SPUH18
- SKU:
- 5781530
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the increased number of USB ports and the ease of use of this 4-Port High Speed USB Hub. Many appreciate its affordable price and ability to charge multiple devices simultaneously, while some find the design to be sleek and compact. However, there are also reports of compatibility issues, particularly with external hard drives, and some users experience connection problems.
This summary was generated by AI based on customer reviews.
Unimpessed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once plugged In. Would not use Bluetooth headset adapter.
No, I would not recommend this to a friendAvoid this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something about the way this item is designed caused it to continually disconnect and reconnect my USB headset, once I uninstalled this device my USB headset worked perfectly. Do not purchase if you plan on using a USB headset dongle with it.
No, I would not recommend this to a friendWorks but!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for added extra ports but doesn’t work for added extra ports to be used for an external hard drive. Would return but too difficult during these COVID times.
No, I would not recommend this to a friendNot what was expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't increase your ports if you want to use them for anything other than having ports for 4 people to use wired controllers. You can't use an external hardrive, receiver for wireless headset, or charge controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
We are sorry to read this 4-Port High Speed USB Hub did not meet yours needs. I understand you wanted to increase your USB ports. Nonetheless, I am sure this HUB has features that could help you and we just need to check the compatibility with your devices. Please contact us at the link below for us to be able to assist you further.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Dont waste money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have more then 2 things that have to be plugged straight into PS4 then youd be wasting your money on buying this. Take an external storage for example. Can not use this product for it. So waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Opie, I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Hector S. - Insignia Support
Did not support my USB Devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly this did not support my USB devices: WD 1 TB External Harddrive and Corsair RGB USB Wireless Headset receiver. It was supporting the USB cables to charge my controllers though. Still it was a bummer it didn’t work for what I wanted
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to use both USB ports on your ps4 to use this. The problem is that not even one is a pass through. Meaning you can not plug your external hard drive into it or anywhere else when this is used.
No, I would not recommend this to a friendWaste of my money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only use of this is to charge controllers. If you have a hard drive and want to use this? No luck. Absolutely idiotic design - what’s the point of the USB 3.0..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 4-Port High Speed USB Hub for PS4 Pro and PS4 Slim. I understand you could only use it to charge the controllers and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Isn't compatible with hard drives
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came in early, I tried it and it turns out it doesn't work with external hard drives, bit disappointing as I was buying it so I could use more hard drives on my PS4
No, I would not recommend this to a friendUsb
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I got this, I was only ave so use it once. And I had to tele it of my PS4 , not worth it Maybe for another use like just transferring some data.
No, I would not recommend this to a friendOnly works if you want to charge 4 controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always loose and doesn’t work with extended storage device
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Spencer,
Thank you for taking the time out of your day to give us your feedback on this hub. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Doesn’t provide enough power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This accessory doesn’t work at all when you have connected few items at the same time (wireless headphones, keyboard) and didn’t provide enough juice to power up my external hard drive, had to return it
No, I would not recommend this to a friendrickety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ports do not align with the usb ports on the PS4 slim. If you plug it into just the rightmost port, it is too unstable to stay connected.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our USB hub for PS4. I apologize for the inconvenience that this issue could mean for you. If you need assistance with this or any other Insignia product please contact us in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
does not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub says high speed ports. But the playstation will not accept it for externals because there not 3.0. Work if you just want to charge controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Yepyepwaka,
The feedback that you provided is very much appreciated, I can assure you that this hub is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Worst purchase.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product. It didn’t even last a month of usage. It is better to get from another stir rather than citing this garbage again.
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 week of use. Biggest waste of money ever! Stay away, there are better ones out there. I’ve learned from my mistake.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Jnlunts22.
Thank you for taking the time to share this review with us. I certainly apologize about this situation and I would like for us to provide you with the correct options for your USB Hub since it should work properly for more than 1 week. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to add ports for the ps4 portable hard drive, while using wireless headphones and charging. Plugged them in and none are supported. Complete waste of money!
No, I would not recommend this to a friendInsigniaPS4USB
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst usb hubs ever made by man. Keeps disconnecting devices, the clips are not steadily attached to PS4.
No, I would not recommend this to a friendOk not for everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great but sadly when you try to put it on It blocks the desk from entering and it falls off really easily not the best
No, I would not recommend this to a friendBestBuyLied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy lied about it’s functionality. If you like dishonest and lethargic assistance, then Best Buy is best!!!
No, I would not recommend this to a friend