Customer Ratings & Reviews
- Model:
- NS-GPS4SPUH18
- |
- SKU:
- 5781530
Customer reviews
Rating 3.9 out of 5 stars with 937 reviews
(937 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the increased number of USB ports and the ease of use of this 4-Port High Speed USB Hub. Many appreciate its affordable price and ability to charge multiple devices simultaneously, while some find the design to be sleek and compact. However, there are also reports of compatibility issues, particularly with external hard drives, and some users experience connection problems.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for a value. So I don’t recommend it. Stay away.VERY EXPENSIVE
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blahh I can’t use it for my PS4(destiny 2 edition).
No, I would not recommend this to a friendRated 1 out of 5 stars
lasted 11 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this stopped working after 11 days of barely working
No, I would not recommend this to a friendRated 1 out of 5 stars
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing isnt very user friendly. It blocks the disc opening.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't allow you to eject a disk without dismounting the port.
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not work well with my pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product with my ps4 pro and my gold heat phones keep cutting out. After I took this adapter off they work fine
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Epaul.
I am sorry to read about this situation. I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Alexander G. - Insignia Support
- Cons mentioned:External hard drive
Rated 3 out of 5 stars
Great concept, but didn't work with my set-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please Read before buying, this did not work with my set-up. PS4 Slim My set-up includes,PSVR, External Hard drive, Sony platinum Headset, Thrustmaster Racing Wheel, Controller charging/sync cable. The only reason that this usb hub did not work is because the external hard drive has to be directly connected to the ps4 in order for it to work. Maybe not a big deal to some but ive learned from experience, that the 1TB goes quick. Hopefully this helps some one in my similar situation.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Great product awful store experiences but no choic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have gotten it at the current price. Under $10 would have actually been the perfect price point given the harassment and discrimination I had to endure to buy it. At least in the future I’ll be prepared for it I guess, Gotta love being disabled in a world where businesses swear up and down publicly that they accept cash, yet in one way or another makes me jump through hoops cause I’m disabled just to spend it at their store. And as I’m sure many of you may be wondering about the why I chose to post it on a product review. Well I tried the contact section and even their crappy help but no where wanted to let me send a message so figure it’s high time I get around to reviewing the products I’ve purchased here. Seems that’s the only thing they care about. The product, aside from my missing it doesn’t quite fit the original ps4 correctly ant the other aforementioned issues has worked great.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
PS4 Pro Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to expand the two USB ports on my PS4 Pro and it works perfectly. For those having 'issues' with hard drives, just plug your hard drive into the USB port on the back of your PS4 Pro (you're going to just plug it in once and forget about it anyway so it might as well be the back one) and then you'll have 4 USB ports on the front to utilize. It's so obvious and easy I can't believe that people technical enough to install an external HD can't come up with that solution. Ignorant haters gonna hate I guess....
I would recommend this to a friend - Pros mentioned:Usb portsCons mentioned:External hard drive
Rated 2 out of 5 stars
Works BUT......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if you aren't using an external Hard Drive. Seems like nearly all other devices work fine with this USB extender with the exception of External Hard Drives which was the main reason i purchased this.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 2 out of 5 stars
Does NOT work with external PS4 drives!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purpose of this purchase was to be able to expand the slims Limited USB ports. It stated that it is compatible however it cannot be used with an external drive which if you own a ps4 you need it if you plan on having any library of downloaded games. So basically if you need your drive there is no way to expand your usb. So this item is useless. Your better off buying a 4 hub usb3 and using one of the USB ports for added things like headphones or cameras. Even then it’s a crap shoot. I don’t know why they thought less usb was better but they were severely wrong.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Can not be used to connect external storage drives
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a PS 4 slim VR connected to a stand (cooling and charging station). One USB port is needed for the VR camera and the other for the charging/cooling station. I purchased this hub to add an external storage drive. But the system requires the drive be plug directly into the unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
The feedback that you provided is very much appreciated, I can assure you that this USB hub is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Pros mentioned:Usb ports
Rated 2 out of 5 stars
I like it at first till it fried my reciver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thing because i need more power source other than that I put my head set reciver in two seconds I wasn't get signals to my mic
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kage,
Thank you for taking the time to leave your review. I am truly sorry to hear that you had this sort of experience with our USB Hub. If you still have this unit and require assistance, please get in contact with my team so we can provide you with a resolution.
- Janine G. - Insignia Support |  https://www.insigniaproducts.com/contact-us |
Rated 1 out of 5 stars
Fake USB 3.0 Ports
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the USB ports colored blue which is the color for USB 3.0. However, from the back you can see the removable USB connector has only 5 connection pins. USB 3.0 has 9 pins (4 for 1.0/2.0 compatible and 5 new pins). So, the port is NOT connecting using USB 3.0 with PS4 and it's deceiving to use blue color in the connector. I don't know if the other non-removable connector is connecting to PS/4 with USB 3.0 or not and if any of the 4 ports in front is USB 3.0.
No, I would not recommend this to a friendRated 1 out of 5 stars
This thing is misleading.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So first of all I own a first gen ps4, and saw it only works for ps4 pro or slim. But other than that doesn’t really give much information on what “model” of ps4 it works for. So I bought it to give it a shot, it being an older ps4 the internal memory storage is limited. So I got this to extend the two USB ports for my external HDD 2TB, my Turtle Beach headset, and to charge my controllers or headset need be. This thing takes up BOTH USB ports and it says you can not hook up a HDD to it at all. Which is dumb IMO, cause really the only thing you can do with this is charge four things at one time or run a headset. Definitely returning this product and buying a USB hub that only takes up one USB port than two and can have my HDD connected if I want to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for your feedback about our 4-Port USB Hub! We understand how important is for you to have enough USB ports in your PS4 =, and we apologize for the experience you have had with it. Your comments are really important for us, they allows us to know how to keep improving our products. Please know that if you would like any assistance with your USB hub you can reach us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't work with the original ps4. I was disappointed after being advised by the "Sony specialist" store employee it would.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
bad news
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they don't work with external hard drives that sucks
No, I would not recommend this to a friend






