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Customer Ratings & Reviews

Model:
NS-PCH5431
SKU:
5631038
Your price for this item is $14.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 3488 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the 4-Port USB 3.0 Hub's ease of use, the number of USB ports it provides, and its compact size. Many appreciate its performance and compatibility with various devices, along with its reasonable price. However, some customers wish the cord was longer and mention occasional connection issues. A few also noted that the lightweight design can make it prone to tipping over.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,488 reviews
  • Rated 3 out of 5 stars

    Does what is expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job at a reasonable price. No bells n whistles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have complained it has disconnects. The ports are also a tight squeeze to plug some USB devices into. I also found that it does not seem to be 2.0 compatible. It does not recognize a PNY USB 2.0 drive.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 4-Port USB 3.0 Hub! We know how annoying is when a device does not work as expected. We would love to assist you further in this situation! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    served the purpose, but nothing worth bragging on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    served the purpose, but nothing worth bragging on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to provide power to devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't seem to be able provide power to devices attached to it, even when plugged into the included 5V DC power source transformer. If true then that wasn't communicated clearly when I purchased the unit and is disappointing to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfectly adequate USB hub. I can't really say anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for what it is. Not recommended for hooking up multiple hard drives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Could have more ports and be more sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flexible setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub dos not fit directly to your computers usb3 port. Instead there is a wire that attaches to the computer, and the hub is several inches away. This allows flexibility in where you attach the device to the hub. It makes for less crowding, but you need more real estate on your desktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best one ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't review this item because I have not needed it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, While we expect the product to fully fit your needs when needed, please keep in mind you can always contact our support team for any further questions you may have. https://www.insigniaproducts.com/contact-us Sincerely, Louie L. Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very easy to use out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of your tech people word with to get me what, was needed to do what I needed. What setts you apart is to have real people help the customers. There are only thing in sales, service, quality and price. Service is most important!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product but didnt work for what i needed for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of ports on an older pic this was a perfect fix

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and dubs as a USB 3.0 cord when needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need to be Listened to?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to a giant, steaming bag of dinosaur doo-doo, this insignificant and near useless USB was only made worse because of its origins. This product was doomed for failure since it is a Best Buy brand *cringe* and I bought it from the pathetic teenage daycare, Best Buy Maryland Parkway. At the Maryland Parkway Best Buy, it you have no ears like, literally, you have no ears hanging off your disgusting head, you will undoubtedly become manager of product returns by the end of your first day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a solution for more usb outlets for my All-in-one PC and this was suggested to me. The problem with this device is that if you use the AC input any auxiliary hard drive plugged in will stay running all the time which will shorten the life of the hard drive. If you only use the PC connection as your power source then the every time your power down your PC, any charging device utilizing the power will no longer be charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I understand the feeling when things don't go as planned. This unit supplies power at all times, this makes it convenient specially for charging devices. A side effect of this is that is not the best option for hard drives. We appreciate your understanding on this specific situation, and your comments and feedback.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works perfect for WiiU with an external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my hard drive that has no power source except for the 3.0 usb cable, which sucks power from the Wii u at a poor rate and gave me nothing but constant loading errors. After buying this my issues are completely gone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a small weakness in the product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub has recognized and functioned perfectly with every USB device I have connected to it. The only thing I think could be improved is that the power plug fits a bit loosely in the socket and becomes disconnected easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tried 2 - both JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having bad experiences with Insignia products. I got one of these hubs and it only partially worked. Returned and exchanged it for a 2nd one. It only works for a USB drive on 1 of the 4 connections. I works for a printer on a different one. the other 2 receptacles are not operative. PIECE OF JUNK! Using this on a NEW LG Gram 17 Laptop. Tried the ports on the laptop with direct connection of Printer, and several different drives and the ports on the computer itself functioned properly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi FrankD!
      Thank you for taking the time to review our 4-Port USB 3.0 Hub, we're constantly working to improve our products and your feedback is extremely important for us, please contact us using the link below, we'll be more than happy to further assist you and help you address this situation: www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit functions fine as long as computer already booted. Prevents computer from being booted if plugged in before start up. That means you have to disconnect and reconnect everything if you turn your computer off or if your computer restarts.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for sharing your experience with this USB hub, please remember that we are here for you, please visit: https://www.insigniaproducts.com/contact-us for further assistance. Louie L. Insignia Products. BBY-ExBrand_Insignia