Customer Ratings & Reviews
- Model:
- NS-PCH5431
- SKU:
- 5631038
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 4-Port USB 3.0 Hub's ease of use, the number of USB ports it provides, and its compact size. Many appreciate its performance and compatibility with various devices, along with its reasonable price. However, some customers wish the cord was longer and mention occasional connection issues. A few also noted that the lightweight design can make it prone to tipping over.
This summary was generated by AI based on customer reviews.
Malfunctioning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working while using it. The USB 3 cable is not type A or B on device end and doesn't go all the way into the unit. Will be returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, DDDD.
Your feedback on this USB Hub is truly appreciated and it keeps us striving towards our goal of providing only the best products to our customers. We are certainly proud of this and all our products!
Cesar G. - Insignia Support
Worked until it didn't
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after 5 months. Can't return it now so I have to buy a new one. Not worth the money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, KBS91.
I am truly sorry to read about your experience with your USB Hub. I want you to know that this product has a one year warranty and I would like to provide you with alternatives for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Alexander G. - Insignia Support
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hdmi slots are a bit hard to fit the cable in, but you can work them in. My scanner did not work when plugged into this device, I had to plug it directly in to my Surface Pro 4.
I would recommend this to a friendJust doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased with the expectation that it allow me to charge my iPhone, iPad and apple watch at the same time. It was inconsistent at best. It did’t work for any item at worst.
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item was returned. The 3rd and 4th port did not work.
No, I would not recommend this to a friendNot Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very unstable and doesn't work well with USB 3.0 devices. Look elsewhere if you need a hub to transfer data. It will charge devices that are plugged in with no issues
No, I would not recommend this to a friendD.O.A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit arrived dead on arrival. Continuously gave usb device error when used on multiple windows PCs. Simply would not run.
No, I would not recommend this to a friendBad investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device gives a security error when I try to write to my flashdrive. I can read but not write. I need to do both.
No, I would not recommend this to a friendBad purchase for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AC Plug too loose, unit intermittently works. Doesn't matter which device is plugged in or whether you use 2.2 or 3.0.
No, I would not recommend this to a friendDoes not work with IPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sales rep said the device would work with Apple products. It did not. Would not recommend to an Apple user.
No, I would not recommend this to a friendDo your research
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very pleased with this product. All the ports did not work which was disappointing,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the USB HUB. I am sorry to read that the unit is not working. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Save the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work a mouse or a back up drive. Not powerful enough to run anything. Returned the product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mariana, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Lasted 4 months under normal use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device stopped working after only 4 months of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our USB hub. I am really sorry to know that you are
experiencing this situation with your hub, I know for sure that this situation can be really
frustrating for you, but do not worry, our team is here for you.
Please follow the link below and contact our team, they will be more than glad to help you
find a solution to this situation.
Carlos O - Insignia support
https://www.insigniaproducts.com/contact-us
It keeps disconnecting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back cords moves and it drops all connecting. I need to unplug and re-plug it almost everyday.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for sharing a comment about your hub. We are sorry to read about the bad experience you had with this hub, please contact us by clicking the link below to review this case, we would like to assist you with this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Didn't work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this hub because my desktop computer only has two USB 3.0 ports. At first my computer would not recognize the hub. I had to plug and unplug the cable to my computer a couple of times before the hub worked. Connected a USB 3.0 portable hard drive to the hub. Initial transfers from my desktop to the hard drive were quick. Then the hub stopped recognizing the hard drive. Unplugging and plugging the hard drive back in didn't work. Tried unplugging the hub and plugging it back in. Computer wouldn't recognize the hub. Ended up returning the hub for a refund at the local Best Buy store which was painless.
No, I would not recommend this to a friendNot great at its job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to work at a higher quality. It works! Just poorly. None of the specs are correct but input.
No, I would not recommend this to a friendWorks good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is very handy for my desktop. I don't need to fumble with USB port on the computer. Power cord and USB cord are short on length.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this USB hub, I am very happy to read that this Hub us working with your computer, I will forward your feedback about the length of the wire to our engineers team so they can have it on mind for future references. Omar S. - Insignia Products Support.
Decent for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could go back and spend the extra money for a better one I would. Data xfer speeds aren't fast enough for what I do (music)
No, I would not recommend this to a friendBought to use with my Mac Book Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not let me use my DVD/CD Mac drive. No problems with a wireless mouse, etc. Have not tried to use my Passport yet.
No, I would not recommend this to a friendUseless if you need pass through power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get if you need power out of the USB 3.1 port to the computer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for sharing a comment about your hub. We are sorry to read about the bad experience you had with this hub, please contact us by clicking the link below to review this case, we would like to assist you with this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |