Customer Ratings & Reviews
- Model:
- NS40-FEFL26
- SKU:
- 6618211
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 40" Class FE Series LED Full HD Smart Fire TV for its great picture quality and easy setup. The TV's size and lightweight design are also appreciated by users. However, some customers have noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
Larger tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Larger screen was necessary for bedroom as the 30 in no longer worked.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the larger screen is meeting your needs and making a difference in your bedroom setup. It’s always great to know our products are helping enhance your viewing experience. We truly appreciate your support.
Keith | Insignia Support
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for what i needed just a spare tv for outside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, JeffreyP! Sounds like this TV was the perfect fit for your outdoor setup. Glad it’s doing the job just right as a spare!
— Shiela | Insignia Support
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as advertised through your promotion
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the product lived up to your expectations and delivered as promised through the promotion. It’s always great to know our offerings are providing real value and satisfaction.
Keith | Insignia Support
Good product for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv, but for the price and my home gym room it’s perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear the TV is serving its purpose well in your home gym and that you found it to be a good value for the price. It's great to know it's meeting your needs in the right setting. We truly appreciate your support.
Keith | Insignia Support
Very Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value we are happy with the quality and price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ElizabethV! We're delighted to hear that you're happy with the quality and value of your Insignia™ Smart Fire TV. A great balance of affordability and performance makes for a satisfying purchase! We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv doesn't have features that werre available on my older sets: The ability to punch in station numbers. Program info. The ability to set srceen size. The ability to remove staions from the schedule with duplicate station numbers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Pavlo, for sharing your observations. We understand your concerns regarding the missing features you were accustomed to on previous TVs. We truly value your feedback, as it helps us consider what matters most to our customers. Tine | Insignia Support
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television in and of itself is fine it’s a quality product. I’m just not a fan of the Firestick OS.I find it cumbersome and clunky
No, I would not recommend this to a friendnever again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3months in the tv stopped working, we reset then it would not connect to remote. brought to the Geek Squad for fix and they were unable to.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good buy for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good but the sound randomly goes out
I would recommend this to a friend I got a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's one month into this TV being hooked up....and TV does not respond to the remote. Changed battery. Reset tv and still does not pair. Got a new remote TV does not pair. UUGHHHHHH.
No, I would not recommend this to a friendHorrible picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a get what you pay for scenario. Picture wuality is horrible. There are bleeding artifacts everywhere. I suppise that is whatvyou get for a $129 40” TV. My adice is dont be swayed by the cheap price. Spend a little more for sone that has some assemblance of picture quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts. We’re sorry to hear that the picture quality did not meet your expectations. We understand how important a clear and vibrant display is, and we appreciate your honest feedback. It helps us continue to improve and provide better value in the future.
Keith | Insignia Support
fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not that happy with the new fire tech. xxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the new fire tech hasn’t met your expectations. Your input is important to us, and we appreciate you taking the time to share your experience so we can continue working to improve. Keith | Insignia Support
DONT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for almost 3 months. After a month of having this TV, I’ve experienced this tv turn off & on countless times. I’ve been on Google, Reddit, factory reset, update anything you can think of; I tried to see if it’ll stop the tv from cutting off & on. Even trying a Ethernet cord to see if that would work. Nothing works! If anyone ever thinks about getting this TV, I would definitely research & double think before buying this TV. It sucks! & I’m highly disappointed!
No, I would not recommend this to a friendNot bad not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad thing about it is the crappy sound system.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re glad to know you’re enjoying the TV overall, and we appreciate you pointing out the sound quality. Your input is valuable and helps us identify areas where we can improve to better meet your expectations in the future.
Keith | Insignia Support
insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small picrture quality if only fair. Need to be bigger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback! If you're finding the screen a bit small, stepping up a size might really enhance your viewing experience. Let us know if you need help picking the right one!
— Shiela | Insignia Support
Smh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was not happy with the whole process #1 I ordered from Amazon but it was shipped from Best Buy #2 the original delivery date was push back “real inconvenience had to pay a neighbor to get my tv from outside because I was at work when delivered when the original delivery date was perfect btw #3 the tv did not work at all had to pay uber to take the tv back to the store for service it was not a good service the whole process was disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Ebonythatsall. We're truly sorry to hear about the difficulties you faced with the delivery and the condition of the TV upon arrival. We understand how frustrating and inconvenient this must have been, especially with the added time and expense on your part. Your feedback is important and will be shared with our teams to help improve both our shipping coordination and product reliability. Tine | Insignia Support
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until it had a software problem 2 months after I purchased it will never buy again
No, I would not recommend this to a friendWarning:Best Buy only gives you 15 days to return!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up a few days before going on vacation and couldn’t give attention to it for a week after we returned because I work full time and I’m a mom. Took it out of the box and there’s a huge hole in the bottom corner and Best Buy won’t replace it because it was past the 15 day warranty. BTW, the 15 day warranty starts the day you buy it, not once you have it in your possession. I’ll change my review when I can actually plug it in and review the product
No, I would not recommend this to a friendReally bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked for about 2 weeks before it was unable to connect to WiFi. Sent it out to get it repaired, worked for 1 day and is broken again. The tv is completely useless if it can’t connect to WiFi. Also don’t factory reset it if u want your remote to connect because it will also stop working.
No, I would not recommend this to a friendv disappointed - will never shop at best buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed - i have spent thousands of dollars with best buy over the past 30 years and I will never buy from the company again - no support help at all when open box item arrived without a remote
No, I would not recommend this to a friend
