Customer Ratings & Reviews
- Model:
- NS40-FEFL26
- SKU:
- 6618211
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 40" Class FE Series LED Full HD Smart Fire TV's picture quality, ease of setup, and suitable size. The TV is also lightweight and has great connectivity. However, some customers have noted that the volume could be improved.
This summary was generated by AI based on customer reviews.
Poor delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV's were delivered 10 days after promised on the website
I would recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound stopped working in two weeks. Of course it was then no longer returnable. Do not buy this junk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re very sorry to hear about your experience with the Insignia™ 40" Smart Fire TV. A sound issue just two weeks in is definitely not acceptable, and we understand how frustrating it must be—especially when it falls outside the return window.
We appreciate you bringing this to our attention and would like to help. If you haven’t already, we recommend reaching out to our customer support team or visiting your local Best Buy store to explore warranty or repair options. Your feedback is important and will be shared with our product team to help improve future quality.
Thank you again for sharing your experience, and we hope we can assist in resolving this for you. Ivy | Insignia Support
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive free subscriptions that came with item
I would recommend this to a friendDo not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working within 15 days and could not return very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how disappointing it must be to encounter an issue so soon. We take this kind of feedback seriously and will make sure it’s shared with the appropriate team. Your satisfaction is important to us, and we appreciate you giving Insignia a try.
– Keith | Insignia Support
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad bad bad bad bad…………………………………………………………………..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that your experience has been disappointing. We take all customer input seriously and use it to help improve our products and services.
Keith | Insignia Support
- Pros mentioned:Picture quality
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaceing an aged TV that started losing audio sync, where i was actually just hosting a Fire Stick with this TV was a no brainer. I had a bit of an argument with the initial setup, caused by a flakey Cox connection, and very few indications as to the root cause was a challenge. I actually had to force a factory restore to get back on track, but once there was a good Internet connection the setup was a breeze. The screen is clear and bright, the sound is good, set at 40% it's loud and clear without the distortion that the Vizio and the Sony sound system were introducing, it's an excellent fit for us, and at a fraction of the price of other brands.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the new TV has been a great replacement and that you're enjoying the clear picture and strong sound quality. We appreciate your patience during the initial setup, and it's great to know that once the connection stabilized, everything went smoothly. It's always rewarding to hear that our product delivers excellent performance and value.
Keith | Insignia Support
- Pros mentioned:Picture qualityCons mentioned:Volume
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, quality picture, only complaint is that the volume is not that loud.
I would recommend this to a friend Best Fire TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my son wanted. He loves it and that makes me happy.
I would recommend this to a friend