Customer Ratings & Reviews

Thank you for the kind feedback! We’re so glad to hear the TV has been a great fit for your mother and that it’s easy for her to use. It’s always rewarding to know our products are making a positive difference for families.
Keith | Insignia Support

Thank you for your kind words. We’re happy to hear that you had a great experience with our customer service and that the TV has been an excellent choice at a great price. We’re committed to delivering both quality products and dependable support.

– Keith | Insignia Support

Thanks for sharing your experience, Kimberly! We're glad the TV met your size needs and that you're enjoying the new one so far. Your patience through the exchange and delivery process is truly appreciated, and it’s great to hear you're happy with the replacement. We hope it continues to serve you well—thanks again for your thoughtful feedback!! Jeth|Insignia Support.

Hi RamonR! Awesome to hear your pickup experience was quick and easy—just how it should be. Enjoy your new TV and thanks for the review!
— Shiela | Insignia Support

Hi Patita,
We’re thrilled to hear you’re loving your new Insignia™ Fire TV! It’s great to know it’s become your go-to entertainment companion. Enjoy discovering everything it has to offer, and let us know if you ever need support or tips! Patricia | Insignia Support

Thank you for your feedback. We’re glad to hear the setup and navigation were easy for you. While the picture quality may not be top-tier, it’s great to know you’re satisfied with the overall performance and value at the $150 price point.

Keith | Insignia Support

Thank you for the feedback, ShelbyS! We're so glad to hear that your Insignia™ 40" Class FE Series Smart Fire TV has been a great fit, especially at such a great value—it's always rewarding to know it's delivering a satisfying experience. We appreciate you sharing your thoughts! Jeth | Insignia Support.

Hi there! That’s a solid combo. Thanks for recommending the Insignia 40" TV for fellow gamers. |Angelica| Insignia Products|

Hi there! Thank you for sharing your thoughts! We’re glad the Insignia™ 40" FE Series Smart Fire TV delivers great value and gives you all the essentials you need. Enjoy streaming, surfing, and binge-watching to your heart’s content! |Angelica| Insignia Products|

Hello Jaime, thank you for sharing your review with us, we’re sorry to hear that your Insignia – 40" Class FE Series LED Full HD Smart Fire TV hasn’t met your expectations and that the viewing angle and speaker performance have been disappointing, especially after purchasing it open‑box, we understand how frustrating it must feel to regret the purchase. Our support team can take a closer look at what’s going on and go over troubleshooting steps or available options with you at 1‑877‑467‑4289 or by email at Insignia@bestbuy.com. Thank you again for taking the time to share your review with us. Darshan | Insignia

Thank you for your review, ElizabethV! We're delighted to hear that you're happy with the quality and value of your Insignia™ Smart Fire TV. A great balance of affordability and performance makes for a satisfying purchase! We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support

Thank you, LuisR, for your feedback! We're glad to hear that the 40" Class FE Series LED Full HD Smart Fire TV has been a great choice for your daughter. Providing quality at an affordable price is what we strive for, and we appreciate you sharing your experience. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support

That’s what we love to hear, Dominique—smooth and simple from click to pickup. Enjoy your new TV!
— Shiela | Insignia Support