Customer Ratings & Reviews
- Model:
- NS40-FEFL26
- SKU:
- 6618211
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the exceptional picture quality of this product, which is the most frequently praised feature. Users also appreciate how quick and easy the setup process is, along with the convenient size and lightweight design that makes mounting simple. While connectivity is also noted as a positive aspect, some users have mentioned that the volume levels are quite low.
This summary was generated by AI based on customer reviews.
40” Insignia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Put in outside since I have another outside and it works well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review! We're happy to hear that your Insignia™ 40" Class FE Series Smart Fire TV is working well—especially in your outdoor setup. It’s great to know it’s performing reliably alongside your other outdoor TV. We appreciate you choosing Insignia and taking the time to share your experience. Enjoy your viewing! Ivy | Insignia Support
Larger tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Larger screen was necessary for bedroom as the 30 in no longer worked.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the larger screen is meeting your needs and making a difference in your bedroom setup. It’s always great to know our products are helping enhance your viewing experience. We truly appreciate your support.
Keith | Insignia Support
Good product for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay tv, but for the price and my home gym room it’s perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear the TV is serving its purpose well in your home gym and that you found it to be a good value for the price. It's great to know it's meeting your needs in the right setting. We truly appreciate your support.
Keith | Insignia Support
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for what i needed just a spare tv for outside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, JeffreyP! Sounds like this TV was the perfect fit for your outdoor setup. Glad it’s doing the job just right as a spare!
— Shiela | Insignia Support
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as advertised through your promotion
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the product lived up to your expectations and delivered as promised through the promotion. It’s always great to know our offerings are providing real value and satisfaction.
Keith | Insignia Support
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv doesn't have features that werre available on my older sets: The ability to punch in station numbers. Program info. The ability to set srceen size. The ability to remove staions from the schedule with duplicate station numbers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Pavlo, for sharing your observations. We understand your concerns regarding the missing features you were accustomed to on previous TVs. We truly value your feedback, as it helps us consider what matters most to our customers. Tine | Insignia Support
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television in and of itself is fine it’s a quality product. I’m just not a fan of the Firestick OS.I find it cumbersome and clunky
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good buy for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good but the sound randomly goes out
I would recommend this to a friend Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv hardly pairs with the remote. If it does, there’s a delay. Picture was awful.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for sharing your feedback. We're sorry to hear you've experienced issues with the remote connection and delays, as well as disappointment with the picture quality of your Insignia 40" Class FE Series Full HD Smart Fire TV. We understand how frustrating that can be. For troubleshooting assistance, please contact Insignia Customer Support at 1-877-467-4289 or email insignia@bestbuy.com. Our team would be happy to help identify the cause and work toward a solution. Thank you for choosing Insignia.
Sudeep | Insignia
No English directions or mounting hardware include
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The directions were NOT in English (Spanish) and the mounting hardware was not included in the box
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the directions were not in English and that the mounting hardware was missing from the box. That’s certainly not the experience we aim to provide, and we appreciate you bringing it to our attention so we can work on improving packaging and instructions for future customers.
Keith | Insignia Support
fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not that happy with the new fire tech. xxxxxxxxxxxx
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the new fire tech hasn’t met your expectations. Your input is important to us, and we appreciate you taking the time to share your experience so we can continue working to improve. Keith | Insignia Support
never again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3months in the tv stopped working, we reset then it would not connect to remote. brought to the Geek Squad for fix and they were unable to.
No, I would not recommend this to a friendNot bad not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad thing about it is the crappy sound system.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We’re glad to know you’re enjoying the TV overall, and we appreciate you pointing out the sound quality. Your input is valuable and helps us identify areas where we can improve to better meet your expectations in the future.
Keith | Insignia Support
insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small picrture quality if only fair. Need to be bigger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback! If you're finding the screen a bit small, stepping up a size might really enhance your viewing experience. Let us know if you need help picking the right one!
— Shiela | Insignia Support
DONT BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for almost 3 months. After a month of having this TV, I’ve experienced this tv turn off & on countless times. I’ve been on Google, Reddit, factory reset, update anything you can think of; I tried to see if it’ll stop the tv from cutting off & on. Even trying a Ethernet cord to see if that would work. Nothing works! If anyone ever thinks about getting this TV, I would definitely research & double think before buying this TV. It sucks! & I’m highly disappointed!
No, I would not recommend this to a friendSmh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was not happy with the whole process #1 I ordered from Amazon but it was shipped from Best Buy #2 the original delivery date was push back “real inconvenience had to pay a neighbor to get my tv from outside because I was at work when delivered when the original delivery date was perfect btw #3 the tv did not work at all had to pay uber to take the tv back to the store for service it was not a good service the whole process was disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Ebonythatsall. We're truly sorry to hear about the difficulties you faced with the delivery and the condition of the TV upon arrival. We understand how frustrating and inconvenient this must have been, especially with the added time and expense on your part. Your feedback is important and will be shared with our teams to help improve both our shipping coordination and product reliability. Tine | Insignia Support
Warning:Best Buy only gives you 15 days to return!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up a few days before going on vacation and couldn’t give attention to it for a week after we returned because I work full time and I’m a mom. Took it out of the box and there’s a huge hole in the bottom corner and Best Buy won’t replace it because it was past the 15 day warranty. BTW, the 15 day warranty starts the day you buy it, not once you have it in your possession. I’ll change my review when I can actually plug it in and review the product
No, I would not recommend this to a friendPoor audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A genuine cheep pc idk its good but slow and cheep thats it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alec, thank you for sharing your feedback! We’re sorry to hear that the audio quality and performance of your Insignia 40" FE Series Smart Fire TV did not meet your expectations. We understand how important clear sound and smooth operation are for a better experience. If you need assistance with settings or troubleshooting options, please contact us at 1-877-467-4289 or email insignia@bestbuy.com, we’re here to help. Thank you again for your feedback.
Sudeep | Insignia
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until it had a software problem 2 months after I purchased it will never buy again
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible purchase , would never buy this brand or shop at this location at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your feedback with us, and we’re truly sorry to hear how disappointing your experience has been with your Insignia 40" FE Series TV. Feeling let down by both the product and the location you purchased from is incredibly frustrating, and it’s absolutely not the impression we want to leave with any customer. We’d really appreciate the chance to look into what happened and see how we can help make things right, and our support team is always available at 877‑467‑4289 or insignia@bestbuy.com if you’d like us to review this further. Thank you again for taking the time to let us know. Darshan | Insignia