Customer Ratings & Reviews
- Model:
- NS-43F301NA22
- SKU:
- 6448758
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
Very Basic User Interface.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire TV seem to be very basic. Last channel display is very limited. You can mark Favorites, but to display them is not easy.
I would recommend this to a friendSomewhat average or less
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall functionality is ok. However, the 3rd day we had it, developed this bright green line from top to bottom on the left section of the screen, interrupting viewing.
No, I would not recommend this to a friendNo more Insignia tv's for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was a slight upgrade. Had another Insignia tv that had a strange line going down the screen. Turned that into Best Buy to be replaced. Was given this tv to replace it. The new tv was ok, until I noticed that the picture image was offset. Talked to tech support, they told me to unplug the tv for 30 seconds, then plug back in. Doing this worked (temporarily), but I shouldn't have to do this as regularly as I do to enjoy the tv. After the second tv, I have learned to not buy Insignia brand tv's again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DerekR,
Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it had a strange line going down the screen and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Reliability
Didn’t last 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Nov 2021, it is now July 2023 and the tv screen went black 2 nights ago. I’ve tried trouble shooting, soft reset, etc. Nothing works. All I get is the dreaded red blinking light. I have an old Samsung that is still going after 15 years. I will never buy an insignia tv again. Save your money & buy a better quality tv. This thing didn’t last 2 years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LaurieY,
Thank you very much for taking the time to review our Insignia - 43" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Remote control
useless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but remote has problems, and I am fed up. Please work on it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
1 year 11 months DEAD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is junk lasted 1 year 11 months now picture is burned out VERY SAD
No, I would not recommend this to a friendYou get what you pay for ... Very poor quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poorly built product, and BestBuy knows that. Just do a quick Google search on how many of these TVs fail weeks after the warranty ends. I purchased this TV in October of 2022, today, Nov 9th, 2023 - the backlight is shot rendering the TV useless. Called BestBuy and their answer was basically "oh well" ... Then they were generous to offer one of their "geeks" to come out for $150 just to diagnose the issue. Then the actual repair would be an additional wait and cost. It's a $180 TV ... Not spending $150 to have a kid in a van tell me what I already know ... Ya get what ya pay for, I guess ... But really bad build quality, and post purchase support. I would absolutely NOT recommend this item to a friend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hotwings,
Thank you for writing a review about our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don't Waste Your Time!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display preview went out after months of use and it took forever to get it serviced. I received no calls for updates while it was sent out, thank god for the Best Buy application for the status updates because it seemed like whoever I spoke to from customer support had no clue of what was going on. The final resolution was me receiving a gift card for the initial value of the TV and me spending more to buy a better television (LG) never buying an INSIGNIA TV again.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Fire Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it, especially because it goes to sleep every 4 hours with no option to keep it woke. There’s also a lag when using the remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Issues connecting to computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for a Vizio that broke. The primary use is to use as a monitor for a computer and laptop. Unfortunately, the resolution is poor (pictures are pixelated.) I am using the same cables, equipment from the one that broke and have the same result on every device I connect. Hopefully someone has experienced this and has a solution. Otherwise, I will have to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisD,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Descent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty descent only giving it a 3 stars because it doesnt exceed my expectations
No, I would not recommend this to a friendGood as computer monitor, except for Fire.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a computer monitor. Wish I could have found a “dumb” 43” 4K, as the fire interface is ANNOYING!
No, I would not recommend this to a friendBe aware it’s a short term TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decent TV. About a year after purchasing the mother board went out.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do not recommend this brand tv at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this one less than 30 days and it already quit working, also this is a replacement under the warranty for the first one that quit in less than a year. Do not buy unless you would like to replace it often. When it works it’s great but why buy it if it’s not going to last even a year or even a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LeahK,
Thank you very much for taking the time to review our Insignia - 43" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Smart tv
Defective
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these tv’s 50’ and 43’ both stop working. The 50’ stopped working after 7 months and now my 43’ after 1 1/2 year. Absolute garbage!! Im in disbelief how best buy sold me not 1 but 2 defective tv’s. I’m VERY DISAPPOINTED!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the TVs. It's understandably frustrating to encounter issues with not just one but two devices. Quality and reliability are paramount to us, and we're disappointed to hear that these TVs didn't meet your expectations. We appreciate your feedback and will use it to improve our products and services. If there's anything we can do to assist you further, please don't hesitate to reach out. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758
Viewing angle is unacceptable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is based on one aspect of this TV - that the viewing angle is abysmal. In our room, several chairs are off to the side. The image becomes washed out while sitting in those chairs. Head-on the picture is fine. If this TV was placed in front of someone's bed, it would be OK. But don't put it in a room with a range of seating positions. To give you numbers, the seats in our room are 9' from the TV. And the TV is unusable for the chair at 65 degrees from head on. I have another chair that's only 30 degrees from head on. The picture is barely ok at this angle.
No, I would not recommend this to a friend- Cons mentioned:Remote control, Stand
Incomplete item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia tv didn't come with remote and complete stand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
We apologize to read that your order was incomplete. We would like to resolve this issue. Please contact your retailer and take advantage with the return and exchange window.
Gem
Insignia Products
Sounds could be better. Picture too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is too bright and even the dimmest option is too bright. Sound is sub par. Meh.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to reach someone, my remote doesn’t work. The TV goes on and off by itself Please contact me since I can’t get a hold of you
No, I would not recommend this to a friend Average
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television but it has issues connecting to WiFi even thought I have high speed.
No, I would not recommend this to a friend