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Customer reviews

Rating 4.6 out of 5 stars with 5674 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,674 reviews
  • Rated 2 out of 5 stars

    Fine but not Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine TV for the price but the UI and menus are extremely slow compared to the Roku TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ChristopherT,
      Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV May of 2022 and it just went black today. Ive only had this TV for a year and it no good. I started to notice these thin little black lines going across the TV a month ago and now it dont work. I was told not to buy this brand of TV because they dont last and to go with Lg. I should gave listen. What a waste and the warranty is over.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible tv.. it goes black a lot and I have to unplug it and then plug back in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Quit working within 3 weeks. It had a low price and quality to match.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Small but ok !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was a bit small for me to I returned it and got a 55in.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Towana,

      We would like to help you find a television that you would enjoy watching your favorite movies. For us to better assist you, you may contact us at (877) 467-4289.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get to tv programs. Wish I had knew more about this TV before I purchased it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Died with sound but no picture after 17 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom who lives out of state. Worked great for 17 months then one morning it was turned on and there was sound with no picture. Performed all the troubleshooting steps to no avail. Very disappointed. I should have bought the extended coverage warranty. It is heading to the recycling center.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv already has lines running down the screen after less than six months. Definitely get the insurance. You are going to need it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not work all the time. I do not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Backlight went out after just two years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv died in 2 years 2 months. Backlight is dead...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than 2 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was fine at first, but now it will not turn on. I have tried power cycling and everything insignia recommends, but it still will not turn on. It receives power every time it is plugged, but I still get no response. Very disappointed and do not recommend this tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CurtisH,
      Thank you for taking the time to leave a review of our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV . We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has dark spots and the pixels are kinda messed up it’s defective in areas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have te reset to factor setup a lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reset it to factory setup every time it does an update.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fire TV not so hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is ok. I really dont care for the Fire TV set up. Pictures not the best or sound. Will definitely not purchase another.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave a review on Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. It is disheartening to know that we did not meet your expectation particular to the picture quality of the TV. Please know that it still can be adjusted depending on your preferred set up. Kindly contact us through the link below to further assist you.
      Mary II Insignia Products II Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv size doesnt reflect what they are advertising. It looks smaller and the definition is not that good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Broken,

      Please know that your feedback is helpful so we will be able to know what needs to be improved of our products.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wi-fi Connection Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV keeps disconnecting from the wi-fi. We own two other FireTVs. One Insignia and one Toshiba. Both have been great, but this model has been problematic from the start. Was able to exchange it for an identical one and the connection problems were even worse.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HoltS!

      Thank you for taking the time to review our Insignia - 43" Class F30 Series LED 4K UHD Smart Fire TV, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad connection issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV back in February and it was great and I would have gave it 5 stars. 7 months in and it has awful connection issues and is unusable. I have 3 other smart TVs in the house and they all work fine. This one is course is in my living room and unusable to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant see picture clearly.... tried adjusting... don't understand why quality is poor

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JaniceS,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst Fire TV ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD NOT RECOMMEND THIIS INSIGNIA FIRE TV! This is our fifth and worst Fire TV we ever bought! Netflix and Prime Video loops. I’ve tried everything from restarting it, restore factory defaults and clearing the cache!!! Sometimes when it eakes up after sleeping everything freezes!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RogerM,

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    If you get extended warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv march of 2022 tv already not working no picture

    No, I would not recommend this to a friend