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Customer reviews

Rating 4.6 out of 5 stars with 5674 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,674 reviews
  • Rated 1 out of 5 stars

    The box looks better than the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had insignia and Samsungs TVs. I know the difference and what to expect in quality. I also have purchased open Box Excellent. This tv is so blurry and hard to here. My Bose speakers barely make it better:

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you for writing a review about our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We know how upsetting This tv is so blurry and hard to hear. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST,Monday-Saturday.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Low quality speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awful. I have to write more to submit this review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very slow. Takes time to load youtube videos and even get stuck when starts running. My 6 years old sumsung dont have this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow as turtle - got it for black friday deal and dealing with it. You get what you paid for. Not usable. Suddenly turned too slow

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience you have experienced with your purchase. We strive to provide quality products at affordable prices, and we are disappointed to hear that the item you bought during the Black Friday deal did not meet your expectations. We will take your feedback into consideration to improve our future offerings. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    awful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful tv it didnt even come with the screws for the Tv legs and the screen keeps turning green while using

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    low quality overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be careful with Insignia TV's, the last one I bought did not last 2 years. They offered to fix it but it was going to cost more than a new one. of course their "protection plan' costs as much as the tv as well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dontbuyit,

      Your feedback is important to us so we can improve the quality of our products and provide you the best service.

      Insignia Support
      Lea
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 2 weeks later pic has line through the middle they only have a two wwek exchange i havr to pay for repair myself

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EarlB,

      We truly apologize for your experience with this television. Your feedback is really helpful to us so we can continue to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire Tv didn’t work. Went back and got another fire Tv pioneer model and it did. Same exact thing. Ended up buying a Samsung. Wasted a whole day trying to get this television setup for my daughters dorm. Not a fan of insignia or the fire tv.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I am truly sorry to read about the inconvenience you experienced in getting this product. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stoped working within the first 2 weeks. Flashes on for a second and goes to a black screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over a year and it refuses to connect to our home wifi, it'll only connect to a hot spot no matter how many times we reset it. Would never buy again, waist of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the tv due to having screen burn in only after a month of use. Before that, I thought the tv and graphics for gaming were good quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BryanP,
      We're very sorry to read you are experiencing this issue with one of our products. I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia 43" Fire TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is 2 years old and the software on the TV is garbage. Tiles on the home page are blank, wont load. Best buy wont stand behind their own brands product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ClaytonB,

      Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV. We know how frustrating it is that the TV is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesnt power on after 9 months!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and really liked it until it just wouldnt turn on! I have had it 9 months!!! Not happy..No Stars!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about the issue you encountered with the product. It's understandable that you're disappointed, especially after enjoying it for several months. If you haven't already, we recommend reaching out to our customer service team for assistance. They may be able to help troubleshoot the problem or explore options for repair or replacement. We appreciate your feedback and hope to resolve this issue to your satisfaction. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. would not connect to my wifi for anything. i even exchanged the tv for the same thing thinking it was defective but both did the same thing. had to return for a better quality samsung and had no issue with the samsung.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alisav1290,

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it would not connect to your Wi-Fi and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horizontal lines after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this tv for a couple months and I'm already getting horizontal lines/bars. I tried troubleshooting tips and they didn't work. TV is also slow & not very responsive to remote.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrianK! 

      Thank you for taking the time to review our Insignia - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Smart platform not a TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another smart platform, if you don't have internet, it's a giant paperweight. It can't be set-up without it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      We do apologies for what happen, for any question you can contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't turn on after 2 weeks - DO NOT RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and 14 ago and it won't turn on. Best Buy has horrible customer service. Insignia is their brand and it is very substandard in regard to quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged in shipping. Got stuck with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered damaged and was a gift. I opened 45 days after purchase and you would not let me return it terrible customer service

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that you received a damaged product. We would love to check this situation further with you! Please feel free to contact us at the link below to get further assistance with product warranty.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Breaks after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for only 2 years and now there is no picture, only sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV just went out on me and they had to replace it with the Toshiba but that TV went out too

    No, I would not recommend this to a friend