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Customer reviews

Rating 4.6 out of 5 stars with 5674 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,674 reviews
  • Rated 1 out of 5 stars

    Do not buy Insignia.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year before the back lighting gave out and TV only produced sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip This One!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was purchased new. It only lasted 90 days before I started having problems with the display. I had my original Insignia for 9 years and had zero problems!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi New2Amana,

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv Warranty BS!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 43” insignia 1 year and 7 days ago from Ridgedale BestBuy in Minnetonka and they will not stand behind their product and warranty anything. Would not recommend buying from this place.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SteveR.

      Thank you for the review. I do apologize for what happened. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy tv from here!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv last year its no way its working but no picture is popping up on my screen.. Im so annoyed!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We know where your frustration is coming from. Regarding your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we are pleased to help. Please give our customer service a call at 877-467-4289 so they can assist you with the troubleshooting and provide you with some additional options. For more information you can visit the link below. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    SLOW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these. Too slow nothing works to correct the issue

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Elizabetha,

      Thank you for writing a review about our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV .We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Product
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't Last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this TV in our Spare Living Room, maybe used 20 times within the year. Just stopped working. Piece of junk that didn't last very long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it didn’t work and was returned.. but did get a different tv and I love that one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing items and broken tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with no remote. Once I went into the store and got a remote next the tv did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Actually 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not actually 4k Bought it to use with a Series X, during set up the xbox set up manager displayed that the tv couldn't support 4k, the highest resolution this TV actually supports is 1440p It could just be a manufacturing error

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ghost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this tv because it had a mind of it's own. It would turn on when no one was in the room with sound only. Picture quality was not good at all from the side.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality picture. I have the 65" version of this and love it. Thought I would have good luck with this one, but no dice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andy,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely do not recommend this purchase. Purchased for my mother and within 1 year, the picture went out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Melicity,
      Thank you for taking the time to leave a review of our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We apologize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont buy this trash!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shats out just after warranty ends. Get a better tv than any insignia....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the Insignia 43" Class F30 Series LED 4K UHD Smart Fire TV stopped working just after the warranty ended. It's frustrating to experience issues with a product, especially when it happens outside of the warranty period. We apologize for the inconvenience this has caused. While Insignia is a trusted brand, it's understandable that you may want to consider alternative options for your future TV needs. We appreciate your feedback and will take it into consideration as we continue to improve our products and services. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv sucks! It worked fine at first but now it seems like everyday the screen will just turn black or it won’t even turn on until we unplug it for a few minutes. It’s less then 6 months old also.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that the TV has issues. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    TV sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is garbage. It gets stuck; all I hear is clicks and get either a blank or stuck screen. Will be returning this item asap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product at all, it freezes occasionally but I use it in my basement workout area so it’s not that serious

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts inside tv went bad in a little over a year. Will not work after 1 year 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible TV - Don't buy it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this TV. It is terrible. Does what it wants and I had to revert it to factory settings 3 times. Got rid of it and got a Sony.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ErickK,
      We are very sorry to read that you are experiencing issues with the TV. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for our basement in Feb 2022. Used about 6 times. Went to turn it on last week. No picture. Sound is coming through but no picture. Never had a TV fail this quickly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Smart TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lost picture after 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen stopped working after 1 year. Is it the brand?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello jennitejada,
      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia