Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5674 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,674 reviews
  • Rated 1 out of 5 stars

    would not buy this tv again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen mirroring through apple malfunctions and even when the sleep mode is off the tv powers down when it's been inactive and does not pick up where you left off after powering on

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not that great...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but this TV did not have the option to turn off Motion Smoothing. I couldn't stand watching any movie that was fast paced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi OceanFloor,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 32" Class F20 Series LED HD Smart Fire TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    TV don’t working.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my experience was not good, after a short time the TV stopped showing image, only sound without image comes out!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PauloS,

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked fine for about 30 days and unfortunately it just stopped turning back on. Had to return and get a different brand of TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents only had this for 13 months and it didn't want to turn on. Since I didn't want to purchase the extended warranty. My parents are out of a TV.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AngelicaM,

      Thank you for sharing your experience with our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. This is not the quality we expect from our products. We deeply care about the performance of our products and I would like to further review your situation.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These TV's kind of suck. They can't connect to anything over wifi. If you're getting one that you aren't going to hard wire, make sure to get a Roku stick or fire stick too

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Anthony,

      Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Tv already stopped working. Picture goes in and out. There’s a line down the middle of the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Model

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    READ REVIEWS ONLINE! Died after 24 months. SOLID RED LIGHT means internal power failure or mother board. Lots of bad info on line.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Salem,

      We apologize for your experience with this television. Hearing your feedback is important so we can continue to improve the quality and durability of our product. Please contact us at 1-877-467-4289 if you need further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a watchable tv. It does nothing properly. It freezes up. It turns off while watching. CC doesnt work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to reset the Wi-Fi connection to the TV almost everyday even though no other devices in my house seem to have this issue, makes it fairly useless

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your fire tv keep disconnected to the internet. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    TV falling apart in just 7 months.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a little over 7 months ago and it starting to have problems with its picture. Lines are slowly eating up the screen starting from the top.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality, I looked at the price instead of looking at the picture quality. I wouldn't recommend this tv to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black Screen

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this tv since December 2021 and the screen has gone black and will no longer work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your fire tv screen went black. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lemon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a week then they brought a replacement that didn’t even work. Wouldn’t recommend it. Finally switched brands

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Below average

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cheap for a reason. Its buggy, slow, and not 4k. I have 500GB internet too.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kmoore,
      Thank you for taking the time to leave a review of our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Colors distort

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen colors distort after a few months, I would not recommend, we purchased 2, not knowing this and it has happened to both.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Unhappymom,

      Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor sales person

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for PowerPoint presentation after sales person confirmed it would play. It would not because it does not have an encoder

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn’t work will never but this brand again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear that our product didn't meet your expectations and that you're disappointed with your experience. Providing reliable products and ensuring customer satisfaction are our top priorities, and we apologize for falling short in this instance. We understand your frustration and appreciate your feedback. Your input helps us identify areas for improvement, and we'll use it to enhance our products and services. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our customer service team. We apologize for any inconvenience this has caused and thank you for sharing your thoughts with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use it The tv came damaged. Smooth return and refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SLeslie, Thank you for taking the time to leave a review of our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Think twice if looking for long term

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and didn’t last more than 2 years . Screen went out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi bori92,

      Thank you for taking time to write a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia