Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5674 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 43" Class F30 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the smart TV functionality and the vibrant colors. While some customers mentioned that the remote control could be improved and expressed concerns about the TV's longevity, the positive feedback on picture quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,674 reviews
  • Rated 1 out of 5 stars

    Poor Poor QA and gurantee.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    six months in and it has a vertical line though the display. unbelievable. I guess they make their money buy guarantees.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tgreen,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV EVER. Not recommend for streaming. Worked for about 15 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen burned out

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen stopped working within a year and four months. There is only sound with no picture.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JesusaF,

      Thank you for taking time to write a review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We are working on improving our products and designs. We appreciate your feedback. This is important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    :(

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has loud frequency that emits when watching anything is a loud highpitch noise

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JosephY,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage tv brand

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was already broken when i got it. Never will buy this brand again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Insignia Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good color. Was easy to set up. Not too heavy or bulky.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality TV

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really bad picture and equally bad sound. I don’t recommend this TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV review.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sorry TV. Worked less than two months. Insignia is a very poor TV. Will never buy another one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JackO,
      We're very sorry to read you are experiencing this issue with one of our products. I understand how inconvenient this must be to you but we would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Alright

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fine came with everything except the fa-king screws thanks

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi happycamper,

      We apologize for your experience. Hearing your feedback is really important to us so we can continue to improve the quality of this television and its parts. Please contact us at 1-877-467-4289 if you need further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    disappointing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fire tv software that controls the tv will not deliver 4k or uhd images when available so this was returned disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped connecting to the internet after 4 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our TV, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your unit , we'll be more than happy to provide any needed assistance.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get a better one, Do. I was just looking for the cheapest one. But I wouldn’t buy this again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a review with our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. If you have any issues with this unit, please call our customer service team for further assistance.

      Gem
      Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t do same day delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just took it out of the box and the screen is showing up white

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review Before Buying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture starting to wave during movies or just plain watching a scene...Fixing to return it this weekend...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 43" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv, hdmi always goes out and the apps (especially Hulu) doesnt load. I DO NOT RECOMMEND

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Johnny,

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use since it always goes out and the apps does not load and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a new TV not open box, so I returned it!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnaP,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ever giving problems I sorry I buy this tv I’m going to send it back no good.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DolitaS,

      Thank you for your review. We are sorry to hear that you are not fully satisfied in purchasing our product. We always try our best to get this resolve in a timely manner. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed with Best buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not even worth my time... It was probably the worst TV I've ever bought.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didnt work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the item open box as a garage tv, wouldnt work when plugged in

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible product , horrible service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product all together, lines in the screen , poor audio , poor quality

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - 43" Class F30 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia