Customer Ratings & Reviews
Customer reviews
Rating 3.5 out of 5 stars with 350 reviews
(350 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers have good things to say about the ice quality and ease of use of the 44 Lb. Portable Nugget Icemaker with Auto Shut-Off, frequently praising the ice's consistency and the machine's convenient size. However, a significant number of customers reported issues with the machine's noise level and its reliability over time. Some also mentioned challenges related to cleaning and the auto shut-off function.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy Momma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little noisy but it’s a ice maker I expected that. Love being able to eat the ice without having to go to sonic or chicken express and paying to get it.
I would recommend this to a friendRated 2 out of 5 stars
Did not work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking ice maker but didn't work properly. Everytime ice was made it would melt too fast before next batch was done. It was defective so it was returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MoMo,
We're sorry. Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 5 out of 5 stars
Good supplement for a broeken fridge ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. My fridge Ice maker (samsung) freezes up constantly so instead of continue to battle it I purchased this and am happy thus far.
I would recommend this to a friendRated 1 out of 5 stars
Do not recommend.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this project twice. First time it started making these loud nosies and not making ice. The second time it just stopped working completely out of nowhere. This was all without 6 months decided not to try it for the third time and just didn’t get a new ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello StephanieB,
Thank you for taking the time to leave a review of our Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off. I apologize for the experience you have been through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Didn’t last 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine didn’t even last 5 months. Started to get louder and louder. Now won’t even make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off - Stainless steel. We deeply care about the performance of our products and I would like to further
review your situation. You can reach us at the link below.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Bad decision
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not I repeat do not buy this it stopped working and didn't even last 6 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 44 Lb. Portable Nugget Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Insignia ice Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, convenient size, Works fast and efficiently and produces smaller than usual ice pellet size.
I would recommend this to a friendRated 2 out of 5 stars
No
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product.. u have to cleanse ever 2 days cause slim builds fast
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend. Super loud and doesn’t function correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off - Stainless steel,- we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Rated 5 out of 5 stars
Good ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker for the money. Super quiet that I forget it’s even on
I would recommend this to a friendRated 5 out of 5 stars
nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice having Ice up stares and not making the long tripe in the middle of the night to the refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Nugget ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this nugget ice maker. My husband loves nugget ice! This ice maker aint really noisy. The dishwasher is noisier.
I would recommend this to a friendRated 5 out of 5 stars
Great Ice maker just what I was looking for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes perfect ice for sweet tea, not large cubes anymore but edible small rounded chunks.
I would recommend this to a friendRated 5 out of 5 stars
Definitely a good buy, makes AWSOME ice nuggets.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife always craving ice, so bought this for her Christmas present. She absolutely LOVES IT and uses it everyday.
I would recommend this to a friendRated 5 out of 5 stars
Sonic ice at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. I wish the door was a better design. But not so bad that I wouldn’t purchase this item.
I would recommend this to a friendRated 5 out of 5 stars
Space saver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great electronic edition to my household, running out of room in the freezer? This will make huge difference
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Ice maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace it. It stopped working after 5 months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BettyL,
Thanks for taking the time and effort to leave a review our Insignia™ - 50" Class F30 Series LED 4K UHD Smart Fire TV. We sincerely apologize for this disappointing experience that you had with our product since it stopped working after 5 months. We will use the feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a very loud noise all day long, so annoying.. not worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Makealoudnoise,
We're sorry for your experience with this product. Your feedback is important to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 5 out of 5 stars
Happy With Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Purchase of this amazing Ice Making Machine...
I would recommend this to a friendRated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put the ice maker in May and by July it had stopped working to get back to the store they shipped a new one to me the same exact brand and today is to murder today is September 11th and machine is not working I took it back last night and got and got a store credit I'm now looking for another one don't waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Meda,
Thank you for taking the time to review our Insignia™ - 44 Lb. Portable Nugget Icemaker with Auto Shut-Off - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com









