Customer Ratings & Reviews
- Model:
- NS-AC10PWH9
- SKU:
- 6145111
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the cooling capacity, affordability, and convenience of the 450 Sq. Ft. Portable Air Conditioner. Many customers mentioned that it effectively cools their rooms and provides good value for the price. They also appreciate the easy setup and portability of the unit, as well as the convenience of the remote control. However, some customers have concerns about the noise level, size, durability, and missing parts. Some find the noise to be quite loud, while others are concerned about the size of the unit. There have also been a few complaints about the durability of the product, with some customers reporting that it did not last for more than two years. Additionally, a small number of customers have mentioned that they received their units with missing parts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Sad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lot nosier than I thought, the window adapter left me a 6' gap had to go to local home Depot to buy friber glass to fill gap , also had to buy drain hose .047 , weird size had to go to Napa.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bobby12,
Thank you for taking the time out of your day to give us your intake on the A/C, I understand that this can be very frustrating. However, I must say that this A/C has many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
- Cons mentioned:Exhaust hose, Noise level
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is no good is too noisy and you have to drain the water every 2 hours
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Blackjacks1, I am sorry to read that you are experiencing some issues with your portable air conditioner. If you want, you can contact us and we will gladly assist you with your unit. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Better than a fan, not as good as my neighbors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well if pointed toward you, not so great for a small apt. Purchased for an elderly man who lives in a place where window units are not allowed. Wish the exhaust was longer, but is standard for all units on the market.
No, I would not recommend this to a friendGets the room chilly fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the feature to have the condensation flow through the machine - no more need for a bucket to collect the condensation.
I would recommend this to a friendGreat unit, works great no complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently the the building had to shut off AC unit so it can be replaced. Had to buy emergency unit to keep cool. Worked fine.
I would recommend this to a friendLoyal customer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks Best Buy for always having quality products really needed this air condition unit.
I would recommend this to a friendLove it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the size room I have!! Glad I got it when I did, it's going to be a hot weekend here in Buffalo, NY.
I would recommend this to a friendAwesome Air Conditioning Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my guest suite. Keeps a consistent temperature day and night! I am very happy with it's performance.
I would recommend this to a friendgreat and no issues!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have personally never had any issues with this system what so ever. Well worth the purchase!
I would recommend this to a friendGreat for Bigger windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A normal window unit was too small, this fit perfectly and was easy to install. A little loud but not too bad.
I would recommend this to a friendVery effective!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well! Cools down our huge living room that faces the sun all day long - quiet and easy set up!
I would recommend this to a friendGreat Air Conditioner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! A bit loud looking pass that it does the job, Swing option is nice and the remote very convenient.
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner works well during the night. It has a timer that could be programmed for as long as you want it on.
I would recommend this to a friendVery easy to set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ac, easy to set up, I did have to shorten the window kit a little but it was easy to do with a hacksaw.
I would recommend this to a friendLouder and less efficient than when 1st purchased
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit for my bedroom since it’s portable. Initially, it was great. Year two and it’s louder and less efficient in the same room. Ended up replacing with a window unit.
No, I would not recommend this to a friendGreat air conditioner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did exactly what I needed it to do. Higher efficiency and quieter than others i've tested.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful for small area and quiet, its really made for up and down windows not big side windows
I would recommend this to a friendCools OK but no heat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the unit the specs on the page stated heat "yes" which has since been changed to "No". I guess I am stuck with this unit even though it is not what I wanted. This is my Last purchase from Best Buy.
No, I would not recommend this to a friendLove the way it cools the house off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm impressed with the temperature cooling system and the mimuinm noise it makes, no more placing in a window.
I would recommend this to a friendIce Ice Baby
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It blows me away. Keeps me cool in the heat of the moment.
I would recommend this to a friend