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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 757 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the cooling capacity, affordability, and convenience of the 450 Sq. Ft. Portable Air Conditioner. Many customers mentioned that it effectively cools their rooms and provides good value for the price. They also appreciate the easy setup and portability of the unit, as well as the convenience of the remote control. However, some customers have concerns about the noise level, size, durability, and missing parts. Some find the noise to be quite loud, while others are concerned about the size of the unit. There have also been a few complaints about the durability of the product, with some customers reporting that it did not last for more than two years. Additionally, a small number of customers have mentioned that they received their units with missing parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 757 reviews
  • Rated 3 out of 5 stars

    Not bad this price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is good except noise. It’s take little bit time to cool.. ease to move

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Look for better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t blow much cold air. It blows mostly air. Very noisy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I understand that a new product is an exciting purchase to just be ruined by a malfunction. This unit has displeased you and we want to make sure we follow your case. Please reach our customer service team, we sure will provide you with the best options.

      - Arin A.
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome at first but two weeks in it stopped working the same

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid unit but not strong enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with nice airflow and no leaking BUT it does not cover the square footage it claims to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over-rated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a rating of 450 square feet. My garage(insulated) is 400 sq feet. Cannot maintain 75° F

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It just never gets the room cold enough

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this unit but it never was able to get my bedroom cold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Returned to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not cool the area for which it was purchased (which is not that large an area). It also is very large and uses a lot of energy. My old window unit works a lot better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only used a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far pretty quite only owned for short time ask me next summer how’s it doing

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to keep my wife happy as she did not want an AC hanging out the window. I have a 20 x 18 room. This unit barely cools. Sucks in more hot air from adjacent rooms. Radiates heat off vent tube. I would return it if I could

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chiropharm,

      Thank you so much for providing us with your review on this A/C, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    AC is not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a reasonable price, but it’s not as cold as I had expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets cold but does not cool a room like a window unit does.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Coldness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cold air..........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok air conditioner but it really made for small areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t cool a big room that well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest for a big size room doesn’t cool as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This little air conditioning did a whole lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it was a good purchase and i was very please.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good air conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but it didn’t go far enough from the windows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could Be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not do a very good job in high heat. even in a small area.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac does not have the ability to cool off a bedroom that is only 300 sq, ft,It is advertised that it is 10,000 btu however i moved this ac and replaced it with a 8,000 btu ac and that works alot better,I would not recommend this unit not worth the money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that the unit did not worked as expected, however, your feedback will help us a lot to check ways to improve our products. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product needs a drip tube easy t love around the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed. Not cooling at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this portable air conditioner for my 280 sq ft bedroom. After I turn on this unit with cool mode and set 72 degree temp, it never reach 72 degree in whole night. I noticed first 3-5 minutes the cold air is coming and after that it's running in fan mode even though it's set to cool mode. My room all the time shows 80 degree. May be this unit is faulty. Me and my wife decided to return this unit on tomorrow. Very very disappointed about this product.

    No, I would not recommend this to a friend