Customer Ratings & Reviews
- Model:
- NS-AC10PWH9
- SKU:
- 6145111
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the cooling capacity, affordability, and convenience of the 450 Sq. Ft. Portable Air Conditioner. Many customers mentioned that it effectively cools their rooms and provides good value for the price. They also appreciate the easy setup and portability of the unit, as well as the convenience of the remote control. However, some customers have concerns about the noise level, size, durability, and missing parts. Some find the noise to be quite loud, while others are concerned about the size of the unit. There have also been a few complaints about the durability of the product, with some customers reporting that it did not last for more than two years. Additionally, a small number of customers have mentioned that they received their units with missing parts.
This summary was generated by AI based on customer reviews.
Stopped blowing cold air after exactly 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was great until it totally stopped working a few days after the 1 year warranty expired stay away from this brand!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josh.
I understand this could result a big inconvenience on a hot summer. Let us check if there is something special we could do for you, please, give us a call at 877-467-4289 for further orientation on this.
Charles V. - Insignia Support
Missing parts on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Company missed the mark on quality control and service. Took this useless item back to best buy.....buyer beware....
No, I would not recommend this to a friendDidnt work temp terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh boy what a pain this was my first unit I ever bought that was a floor unit didnt make room cold at all terrible temp drop like 5 degrees I left it on for 3 days i was better using the fan
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I know how disappointing it is for one of our electronics to not work as it should, however to not receive the proper support is truly unacceptable, so I will like to recommend to get in touch with us at: 877-467-4289 for any warranty needs you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this unit and it started smelling funny like something burning and when I shut it off it smoking, I called insignia to be told they won’t do anything about!!! NOT SAFE
No, I would not recommend this to a friendwhere's AC portable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What is a z very disappointment when I returned it they couldn't give me a new one cuz they have already passed the year and I don't recommend this brand
No, I would not recommend this to a friendWorst Buy Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much water accumulation and not at all effective cooling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ben,
Hello, I appreciate the time you took in providing this review for our Portable Air Conditioner. I am very sorry to read that you our product is not living up to your expectations. We thank you for the feedback and will use your comments to better our product in the future. If you have any issues with the unit, please feel free to get in touch with us at the link below.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Save your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine worked for one year then died despite suggested maintenance completed Total waste!
No, I would not recommend this to a friendWaste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return did not have work as soon as i brought it home didn’t work waste of time effort and money.
No, I would not recommend this to a friendEnergy cost to high for low performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electric bill tripled with not a lot of cooling to back that cost of, I estimate the cover to be less than the 150 sq. Feet.
No, I would not recommend this to a friendWasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash ac. Horrible AC. Does not keep room cool. Ac is a joke. Don’t waste your money
No, I would not recommend this to a friendNo good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - 450 Sq. Ft. Portable Air Conditioner - White/Gray no good I return this ..the same day
No, I would not recommend this to a friendDied after 2 weeks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it last year but unpacked two weeks ago used total of 10 hours and died.
No, I would not recommend this to a friendFills with water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly cuts off and has to be drained and does not cool well.
No, I would not recommend this to a friendThe worst! Would not refer to a friend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ac would cool, then blow hot. Cool then hot. Bad....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your feedback. Please accept my apologies to see you're experiencing a difficult time with the AC. I am glad to tell you your unit is being covered with a One Year Warranty. For you to get the correct assistance we are more than happy to assist you over this line 877-467-4289 for us to provide you with your warranty needs.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Don’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last 2 years. What a piece of junk, it’s amazing.
No, I would not recommend this to a friendI think I got an open box unit, but paid for new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no support even w/ protection plan missing remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello David,
Thank you for writing a review for our 450 sq. ft portable air conditioner. In this case I think that it would be convenient if you get in contact with one of our agents, they will try to find options for you. You can give us a call everyday from 8am to 9pm CT at 1-877-467-4289.
Carlos O - Insignia support.
Stop cooling after 5 month use only !!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 5 month and just stop cooling had to get another brand
No, I would not recommend this to a friendBroken after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This AC starts leaking water like crazy after 1 year using it.
No, I would not recommend this to a friendPoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can or do I still have time to send back? Was working ok but not now!
No, I would not recommend this to a friendDid not use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use the product. It did not look good formally. Thank
No, I would not recommend this to a friend