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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 753 reviews
  • Pros mentioned:
    Cooling, Price

    Rated 5 out of 5 stars

    Great for a small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing for about 300 square feet. Much larger of a room and it just can't keep up on hotter days. It blows ice cold air and is pretty quiet. For the price you can get two and pay about the same that you would for a brand name and cool a large area.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    It’s blows cold

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. I wish it was a little quieter. We use it in a bedroom.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 5 out of 5 stars

    This thing kicks out the air!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My central air went out over Memorial Day weekend and we have been waiting for a part to come in since then. I purchased this item to offset the sauna like settings in my bedroom. I was disappointed when the box was missing the part to secure the exhaust into the window, but I was desperate so I got out the duct tape and some cardboard boxes. I called into customer service and they wanted me to exchange the entire device, but I was too hot for that business. I worked with them to offset the price to adjust for what I had to spend to get the part that I needed. I will be keeping this unit even after my air is fixed, as my bedroom still stays warm in the summer even with central air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Portable

    Rated 4 out of 5 stars

    No More Lifting to the Window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is so great to move around. No need to lift to the window any more. My room is kept nicely cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC works great and really cranks out the cool air. However, it is a little frustrating to use it in Houston with the humidity because you have to actually siphon out the water when the internal tank is full. What a hassle! I rigged up a tube and a water catch basin which works to avoid the siphoning issue but it is not ideal. Can’t believe the unit does not have a removable tank so you can just empty the water. All in all my bedroom is really chilly at night so I’m generally happy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise, Size

    Rated 4 out of 5 stars

    Great but had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawback to this was occasionally makes a really loud noise, also for what we needed it too big.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Easy setup

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit was very easy to install and works great for cooling my son's room. Since our house wasnt properly ventilated upstairs we have needed this unit to keep his room comfortable during the recent heatwave.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is from England so we needed something to keep us cool during the hot Cali summer. This product is great and cools the room down in minutes. It is quite loud on the lowest fan speed but it gets the job done so worth the noise

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great ac for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this portable ac unit and am pleasantly surprised at how cold it gets my big bedroom at night. It might be a bit louder than a window unit but it out performs the window unit hands down. Love it for sure

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Easy setup

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great. I bought 3 of these to help cool down individual bedrooms during the hot summer. Guests and kids love the option of really freezing down a room during sleeping. Easy to use and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Meets my neds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the air unit to cool a couple of rooms. Works well. Not too quiet...not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Price

    Rated 4 out of 5 stars

    Cold!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive for the price. It cooled my whole downstairs, granted it took a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong although it’s May be little noisy but it’s makes your room cold really fast. Wasn’t sure if was a good brand to buy or not but it’s working really good. Easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Price

    Rated 5 out of 5 stars

    chillaxing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a real nice ac unit for the price. all ac units are a bit loud, but it cools my whole living room down very quickly and even on the dry mode. i only wish this unit had an auto setting.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    When caught on sale pretty decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you don't pay full price these are pretty good units, we have two. My gripes are that the default mode when plugging in is not AC/cool mode, it defaults to dry/dehumidifier mode and thats not cool when you get a little power outage or whatever, and I'm really docking them on this one because the directions even say that the default mode is cool but both our units default to dry. I suspect maybe thats why the sale was so good, they maybe knew a batch of them were messed up but I can't prove it, and they know the odds are in their favor that I am not going to expend the effort to bring them back. You win this time, insignia. The timer feature is nice but I wish it could also run a light schedule. They are pretty darn noisy, not super efficient, but they do cool down our little house and its easier than dealing with window units.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Insignia portable AC a well working unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia portable AC unit is an easy way to cool down rooms with no AC or rooms that aren't getting sufficient cooling from the main house AC. It moves easily on the wheels to anywhere in the house and needs a window to exhaust hot air. The AC unit has easy to use adapters and components to set it up in a window via flexible exhaust hose . It has a remote to control for ease of use and does a great job of cooling down spaces. A Good product for a good price. I've enjoyed cooler spaces in my house thanks to the Insignia portable AC

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these before the heat hit this year. Easy to set up, just need to trim the insert so everything lines up right. Everything feels a little cheap plastic like it will break easily. For my set up the exhaust hose is either too short or too long for where I could put it. I finally turned them on and had sweet cold air. I also couldn't hear anything. They are so amazingly loud and when the condenser kicks on it sounds like an old refrigerator that's about to die. For the money I wish I had just bought a mini split system

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing a review for our portable air conditioner. We are really glad to know that the performance of this unit has met your expectations, of course, we will continue working improving the quality of the materials to deliver an even better experience and get 5 starts next time.

      Carlos - Insignia support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a house brand of Best Buy this product exceeds expectation. I honestly think this is made by one of the bigger brands in A/C business, just by how it's built. Looks like the slapped Insignia label on it. As for how the product it works the thing can cool a good size living area very well. Definitely great for any single room set up. Dorm, single room in apartment, or even just like a living room where most people are at. No lie it makes that room frozen asap. Even lets you know the room temp it's at, plus with the remote it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 4 out of 5 stars

    Ahhh air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact air conditioner. I love the remote control and how it cools the air nice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent portable A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a couple of portable A-C before. I wanted another one for my bedroom. I probably only needed an 8 btu unit but when the weather reaches 90 to 95 + degrees you need the extra btu's so I got the 10 btu. Compared to other brands I have this unit reg. price at 349.00 I was able to purchase for only 299.00. This is a great value for the price. This unit is nicely designed, with the tall design lets the ac blow over chairs, beds etc. Another feature I like is the blower, low, med, and high. It blows very strong witch pushes the ac air all over the room. I gave this unit 5 stars and I truly mean it.

    I would recommend this to a friend