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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, noting it matches the product's price. They also appreciate the very easy setup and reliable connectivity, with all speakers connecting consistently. However, some customers have found that the satellite speakers have very low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 361 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Solid, good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a pretty good quality surround sound. For a medium to smaller room, it works well. The voice/background music differentiation is reasonably well balanced, and the Bluetooth feature makes it easy to set up anywhere. Previous reviews made me think it would be amazing, but I feel they were a little exaggerate.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True value for money. Purchased during cyber Monday flash deal for a great price and it beats most of the highly priced soundbars hand down. Excellent build quality- completely wireless setup and a good subwoofer. Easiest system that I have setup till date - all speakers pair with each other instantly. I dont think you can go wrong with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia customer, thank you for sharing your experience with your soundbar. We’re happy to hear you found it to be a great value, especially during the Cyber Monday deal. It’s great that the build quality, wireless setup, and subwoofer performance all exceeded your expectations, and that the system paired so easily. Feedback like yours is truly appreciated.

      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease
    Cons mentioned:
    Speaker volume

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, easy to setup, the only issue I have is the volume level.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Joshua, thank you for sharing your experience with us. We’re glad to hear that your Insignia 5.1.2 Channel Home Theater Soundbar has been working well and was easy to set up. We appreciate your note about the volume level, feedback like this helps us continue improving. Thank you again for taking the time to leave your review.
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Speaker volume

    Rated 4 out of 5 stars

    Sounds by the pound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality plus easy to setup. My only complaint is the little small speakers could be a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this soundbar and paired it with my Sony Bravia tv and was blown away with the quality especially for the low price point. Build quality is very good and the ease of use also very good.Easy set up and settings between sound modes is impressive with immersive Mid and Highs and the subwoofer offers a deep Bass.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Bang for the buc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Easy setup. My family enjoys movie nights now

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for sharing your feedback! We’re glad to hear that the sound system delivers great performance and was easy to set up. It’s wonderful to know it’s making your family movie nights more enjoyable. We truly appreciate your support and hope you continue enjoying your Insignia sound system! Vennila | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I've bought them from Best buy. It's easy to hook up and surround sound is great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Clasten, we appreciate you sharing your thoughts with us. It is great to hear that setting up your system was simple and that the surround sound is giving you the experience you wanted. Knowing this has become one of your favorite purchases from Best Buy truly means a lot to our team.
      Thank you for choosing Insignia and for letting us know how well the system is performing for you.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Very good surround sound system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound system, i enjoy it a lot and its really easy to setup with HDMI Arc. Its very powerful for the price and it has really good sound also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Gilberto, thank you for sharing your review! We’re glad to hear that your Insignia 5.1.2 Channel Home Theater Soundbar is delivering a very good surround‑sound experience and that the HDMI ARC setup was quick and easy. It’s great to know the system’s power and sound quality are exceeding expectations, especially at its price point. We appreciate you choosing Insignia and taking the time to share your feedback.

      Narendra | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding soundbar for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a few months ago now and I really enjoy the sound system very much. Very deep bass and good enough mids and highs. Back side speakers do the work but can be a bit quiet. Surround sound is next level compared to my old 2.1 sound system which sound much more immersive on 5.1 movies and shows on Disney+ and Netflix. I also really like the wireless design of the satellite speakers and soundbar which have a great sound. I would recommend it you can get it for a great price as I bought it during the Holidays. This is the best budget surround system you can buy for this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly superb system for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system as a temporary solution after my Onkyo 7.2 receiver died on me. It was $230 at the time, but on sale for $90 off plus I had a $10 coupon so I got it for $130. I didn't expect it to blow me away, but it by far exceeded what I was expecting! I truly was impressed with it's sound quality and how loud it could get with no distortion. It sounds great during movies, playing games, and listening to music. It's got four different sound modes, and you can adjust them a little (bass, treble, surround level, Atmos ceiling height adjustment). I leave mine on Music mode with the bass up all the way (+3), treble at +2, and the surrounds up to max volume (+5). The room it's in is 14x14 feet with an 8 foot ceiling. Wireless connection from the subwoofer and surrounds has never dropped and took less than a minute to connect. I don't think this system even has it's own amp built in - instead, it runs off the wattage that your TV speakers put out. Luckily, my LG OLED had a pretty decent 2.2 built in system. This only reason I didn't give it 5 stars is because the subwoofer driver is either 5&1/2 or 6 inches. It's not going to hit the deepest lows you'd find in a powered 8 inch driver or higher. It's still great for music though, but you're not going to get some of the bass you'd find in rap/hip-hop music. Overall, this is a great system on it's own. For my situation, it's an excellent temporary solution until I can afford a new 11.2 receiver.

    I would recommend this to a friend
  • Cons mentioned:
    Speaker volume

    Rated 4 out of 5 stars

    good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty good, sub-woofer is great and adjustable biggest drawback is that the rear wireless speakers are weak, cant even hear them unless get within 6-10 inches of them. dont know if that has anything to do with the fact that i had to use optical cable instead of the arc hdmi. that is why a rating of 4 stars instead of 5.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Murray, thank you for sharing your experience with us. We’re glad to hear that you’re enjoying the performance of your Insignia 5.1.2 Channel Home Theater System, especially the adjustable subwoofer and overall sound quality. We appreciate your feedback and are happy to know it’s been a solid addition to your setup. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Good sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price. Plus it was easy to read the instructions and set it up…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Eleazar, thank you for taking the time to share your feedback with us. We are glad to hear the system is giving you strong sound quality for the price and that the instructions made setup simple. It is great to know the product is meeting your expectations and providing the experience you were looking for.
      We are glad you chose Insignia and appreciate you sharing your experience with us.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Easy Recommendation for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great sound for the sound, super easy to set up. Wireless connection connected instantly. Easy recommendation. Only downside is the Bluetooth connection sometimes disconnects from my phone for no reason, and my phone does not do that with any other Bluetooth device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Annoying Auto Sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for the price but very annoying auto sleep feature which I can't seem to be able to disable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Speaker volume

    Rated 3 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The satellite speakers are not loud enough which is disappointing, but it sounds good though

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jake, Thank you for sharing your experience with the Insignia™ 5.1.2 Channel Home Theater Soundbar (NS‑SB512). We’re glad to hear you find it to be a good product overall, though we appreciate your feedback regarding the satellite speaker volume. Thank you for taking the time to leave your valuable feedback. Faisal | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome upgrade from TV speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome upgrade from the TV speakers, the sound is very loud and clear. Movies are now much better to watch, well really, any video in general sounds much better. When watching scary movies, the surround sound and the subwoofer really add to the suspense. Honestly, its really good for the money, i would recommend buying one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback! We’re thrilled to hear that the Insignia 5.1.2 Channel Soundbar has been such a great upgrade from your TV speakers. It’s wonderful to know that the sound clarity, volume, and immersive surround experience have enhanced your movie nights. We’re glad it delivers strong value and performance for your setup. Thank you for your recommendation!
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound quality, good connectivity, and is at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connectivity. Well worth the money.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shea,

      Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the great sound and smooth connectivity of your Insignia 5.1.2 Channel Home Theater Soundbar. It’s wonderful to know you feel it’s well worth the value.

      We truly appreciate your review and hope you continue to enjoy your home theater experience!
      Vennila | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Fantastic Home Theater Syster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy setup and delivers clear sound with a powerful bass. I purchased this Insignia Home Theater System for my new Roku 65" Pro T.V. For the price, this is a fantastic buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old TCL soundbar with this one just expecting about the same sound. I was wrong. This system is so much better. Cleaner, crisper sounds and the back speakers really make the sound "pop". I never bought the Insignia brand so was a bit apprehensive but I won't be from now on!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dave! Thank you for the amazing review. We’re thrilled to hear that the Insignia 5.1.2 Home Theater Sound bar delivered cleaner, crisper audio and that the rear speakers really brought your setup to life. It’s great to know the system outperformed your expectations. We truly appreciate you sharing your experience.
      Darshan | Insignia BBY-ExBrand_Insignia