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Customer Ratings & Reviews

Your price for this item is $6.99
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The comparable value price is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the 5-Device Backlit Universal Remote's ease of use, compatibility with various TVs, and its helpful backlight. Many appreciate the good value for the price. While some found programming challenging, the positive feedback on usability and features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 290 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote-worked for what I needed-would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, easy to set up. Took me 5 minutes to connect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to learn and operate would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up for remote replacement. It was a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit of a learning curve, as it kept swapping devices - and I only have it hooked up to the TV right now. We just moved and no idea where the original remote is! This one has worked perfectly since we have had it. I month so far... but I do have to say that it is also for an Insignia TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and function works great and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Samsung TV, exactly as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of hard to set this up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if this is worth it. I’m 60 and couldn’t figure it all out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Worth every penny and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Remotes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a universal remote and this fit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, only issue is I can't add my audio receiver to the remote but I can turn up and down the volume and turn it off and on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Learning Mode Issues Need to be Fixed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to use Learning Mode for an unusual device. This has two serious problems: 1) You have to be very quick or it drops out of Learning Mode and you have to start over 2) If you replace the batteries, it forgets all of that tedious programming. This remote may be good for devices that it is pre-programmed for. But those two Learning Mode issues need to be fixed. I plan to return it. Frustrating.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia™ - 5-Device Backlit Universal Remote . I understand that you have an issues with th elearning mode of this remote. That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Overland Park Kansas experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in Overland Park Ks provides a good shopping experience. The staff is knowledgeable and helpful in all departments and will help find what I need and listens to what I want. They go beyond expectations and will give honest feedback. Mike helped me find the perfect television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as Logitech Harmony 665 remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay but I miss the Logitech Harmony 665 remote. Why did they quit making them?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Financial Consultant

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, haven't used it. My son committed to setting up a flat screen - older one, I have but hasn't come through. He claims the technology is dated and probably requires updating to a newer model before he can successfully connect it with the remote. Based on the brand, I would imagine it's a good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Must re-set up with each use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My open box Insignia tv didn't include a remote, so I bought this hoping it would solve the problem. It was easy enough to connect, but unfortunately, it has to be re set up every time I turn the TV on again as though it had never been set up previously. I'm taking it back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Milanista,

      Thank you so much for writing a review for our Insignia™ - 5-Device Backlit Universal Remote - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very good universal tv remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote. Auto synced to my tv, so very easy setup. Only down side is I'm not entirely liking the buttons on the arrow keys but otherwise it's a very good remote

    I would recommend this to a friend
  • Cons mentioned:
    Programmability

    Rated 3 out of 5 stars

    Didn’t wirk for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Hinsense Tv, programming it was not easy at all, I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great alterative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to the standard Insignia remote thay comes with the TV. My family complains as the regular remote keeps sliding into the couch and this one will not!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Multi function remote sharp shooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's directionally specific, so that when components are six feet away from the TV, you have to aim at each and hope they all go on or off with the TV button at the same time. If you aim too high it won' work either. I've been using the Xfinity remote when changing channels or guide or going to recorded viewings.

    I would recommend this to a friend