Customer Ratings & Reviews
- Model:
- NS-RMT5D21
- SKU:
- 6495828
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the 5-Device Backlit Universal Remote's ease of use, compatibility with various TVs, and its helpful backlight. Many appreciate the good value for the price. While some found programming challenging, the positive feedback on usability and features outweighs this concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Worked fine for Vizio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a remote for an older Vizio TV on college dorm move-in day. Worked perfectly.
I would recommend this to a friend - Pros mentioned:Ease of use
Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good remote, ease of use ,universal lots of functions
I would recommend this to a friend Title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what a universal remote should do but not filling my needs.
I would recommend this to a friendGreat Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid remote with tons of options and is a great way to combine several remotes.
I would recommend this to a friendNot useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use an antenna with a HD tv, this item is not for you.
No, I would not recommend this to a friend5 TV's, Not compatible with a single one...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote will keep rapidly blinking the TV button at you and do nothing... Insignia is Best Buy's brand, they're cheaply made products they mark up 600%
No, I would not recommend this to a friendCrap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from tv every few days. Buy something bettet
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tova,
Thank you for writing a review about our Insignia™ - 5-Device Backlit Universal Remote - Black.We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
This remote is trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not Program it for the life of me to my LG smart TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello eriiick512,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 5-Device Backlit Universal Remote. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Doesn't work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Nothing happens when I press anything. Brand new batteries were put in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi user735634,
Thanks for taking the time and effort to leave a review with our Insignia™ - 5-Device Backlit Universal Remote - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. If the this remote control is still within the return and exchange period, you may call the Best Buy customer service 1 (888) 237-8289 for further assistance.
We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Codes did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it had my tv brand listed none of the codes worked.
No, I would not recommend this to a friend