Customer Ratings & Reviews

love this TV it has everytihg want and is crystal clear!

Love my new Roku TV, I'm happy with my purchase. :D

Great 4K TV Better...................................

Innovative and good product Good brand Was surprised

Went to buy an antenna, ended up with this amazing tv

So far it's been a good tv choice. Great definition!

It's great I love it and customer service is great

This tv had great picture quality. It had serval glicthes that caused the tv to cut off and restart many times before staying on. Also sound stopped working. We returned it.

The screen went out on this after 8 months. But the hero of the geek squad saved the day with a replacement tv. We bought an LG.

As a single mom, this purchase was alot for me to do. Unfortunately, I could not afford to buy the protection plan. My luck after a year and a half while watching tv the picture went dim 3/4 of the tv. Come to find out Geek squad doesnt work on anything above 42' tv and warranty is only a year (convenient). Geek squad rep was so rude to me when I called, literally while laughing at me, told me to find a local person (if i could) or buy a protection plan. Seriously sick about this purchase. I may not have alot to spend, but what i do have will never go to best buy again. Not only did you sell me a terrible tv, you were then rude to me on top of everything else. Dont buy insignia brand go with a better & realiable brand!!!

Tv worked great for the first week or so. The picture was great too. Then the sound would stop. We would have to unplug it ro get the sound back. Then it became constant. One day it did the opposite! The volume went all the up and wouldnt go down! We had to unplug it. We returned it the next day for a Samsung. I will never by an Insignia again.

The television is okay and serves a purpose, but in my opinion, the picture is not nearly as clear as the picture on my 65" Vizio.

The sound of the tv sucks the volume is low. Even on 100 the volume sucks.

I got my new 4k ruko tv from insigna and it was great until after 20 days when I started getting spots in the picture. I returned the product but couldn't get a replacement because it was past the 15 day return policy. They geek squad has sent the tv off for repair which will take 1-2 week so I am left without a tv during this time. Not pleased with this.

Looks good but does not convince me,The sound is very bad,

Was a great TV until it started having issues when you would turn volume up and down. the screen would distort and have horizontal lines while accessing remote. I returned it for a different Brand/Model. If you buy one, BUY THE GEEK SQUAD WARRANTY and then you'll have no worries. ;) It ended up being an issue with the PC Board in the TV.

the sound bar is great but the tv sound goes out some times. Can't see the 4k difference at home.

I have to adjust the screen size depending on the channel

While you might think that you will be okay with Insignia because it is Best Buy's brand, you could not be more wrong. Stick with a better brand or one that specializes in tvs rather than a jack of all trades off name brand like Insignia or JVC. This tv did not have a great picture, the whites were too white and there was noise. The unit was also not the best build, mainly the stand. Not only was it the ugliest stand that I have seen, but mine was sharp and jagged, definitely not good if you have kids. I gashed my hand open on it while trying to tidy up my cord feeds and bled quite a bit. Stick with new model HiSense (H8) or Phillips; or get a Vizio, LG, or Samsung if you have some extra money.

Pros: Roku navigation is so super slick. Still images and regular 1080 images are very detailed. Cons: The 4k shutters on slow pans. The problem is that all of 4k content is slow panning so you can supposed to see how much cool detail there is. All I focus on is the shutter as I try and take in the scenes. I'm using a 4k direct TV box and they have replaced equipment several times. I'm starting to think I have a lemon TV, but I'm past my return period. I'm curious if anyone has seen this terrible shutter and what settings did you change to fix it?