Customer Ratings & Reviews
- Model:
- NS-50DF710NA19
- SKU:
- 6245704
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the 50” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many customers rave about the stunning clarity and vibrancy of the 4K UHD display, while others appreciate the seamless integration with Amazon accounts and streaming services through the built-in Fire TV. However, some customers have expressed concerns regarding the durability and lifespan of the TV, with reports of screen issues and short lifespans.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Issues with power button on TV and the remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for just over a year. The functionality has been fine from time to time but the power button on the tv does not work and the power button on the remote control will lock the tv up so I have to unplug regularly to reset the tv. I'm decently techy so these type of issues are irritating especially since I've only had this tv for a little over a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for writing a review about our 50" TV! We know how frustrating is that your power button is not working properly, and we are sorry for this situation. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Good 4k tv for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k tv for the money.hdr doesnt look bad .I use mine as a pc monitor and for xbox series x and ps5.tv has very basic picture settings
I would recommend this to a friend- Pros mentioned:Picture quality
Fantastic disposable TV?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great price, great sound, and the Amazon OS is great, controller does what you say perfectly. And memory was sufficient to handle a bunch of apps no problem. However, the backlight stopped working right after the one year mark rendering it useless. And probably not worth the cost of repair. So I moved on. Great disposable TV?
No, I would not recommend this to a friend - Cons mentioned:Reliability
Glitchy and does not like to hold internet connect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed in this purchase. Have had it for a year now and it just seems to get more and more glitchy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I'm sorry to see you that this unit has caused you this disappointment.
We would like to help you troubleshoot the unit. I will suggest for you to reach us through any of our resources to sure help me you.
-Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
It started out good.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it worked great. About a week after purchasing it started glitching and the picture would be distorted plus colors would fade.
No, I would not recommend this to a friendInsignia 50 in smart tv with firestick
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it because, you need a amazon account for it. I was not going to do that, anyone likes that amazon account, tv be good for you.
I would recommend this to a friend- Cons mentioned:Remote control
Decent tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with this tv- UNTIL a couple buttons on the remote stopped working after 5 months!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 50" TV! We know how disheartening is when your remote stops working, and we apologize for this. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Tough to get used to
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have a cable box it's difficult to navigate. We have regular cable in our room, it's difficult to change channels.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Tv remote works not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv remote works not good. TV set up is easy Tv clearity is not good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I apologize for the inconvenience that you are presenting. Please contact us to troubleshoot the unit.
-Grace Insignia products
https://www.insigniaproducts.com/contact-us
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fire stick makes it extremly complicated for you to used. It asks to much information to set up took me 20 min just to get youtube installed
No, I would not recommend this to a friendWorst TV I Ever Had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. This TV is garbage. It malfunctioned from the very first second I plugged it in. I had to reset it several times. I called Geek Squad & was told to reset, deregister & start over. I did that. Repeatedly. I tried everything they said. Every chance I got. All the while my 14 days to return the TV were running out. Now all I can do is take the TV in to Geek Squad & who has time for that? I have not had this a whole month & it is trash. Alexa doesn’t work. It freezes. All of the smart functionality is useless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Livi,
Thank you for providing us your feedback on the TV, I understand that this can be very frustrating but I do believe that there is a solution for you. Please contact us as soon as possible so that we can help you out.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Remote control
Poor choices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly a good tv if the remote had paired. Hard to believe a product would be released that once the remote is lost or broken a new one is almost impossible to pair. Even Geek Squad couldn't figure it out. Should come up with a way to make the tv pair with your phone at any time not after the tv has been set up.
No, I would not recommend this to a friend Insignia™ - 50” LED - smart. Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv at the price point. All the features if you’re not too hung up on picture quality compared to high end models.
I would recommend this to a friendGood tv at first
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely a year having this tv the screen has blackened nearly completely out and picture flickers. Sound still works
No, I would not recommend this to a friendStopped working within a few hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv last night at Best Buy. When I made it home I followed the protocol to unboxing the tv. After unboxing it cautiously and following directions the tv showed fine. A little fuzzy at times, but it was pretty clear. I watched the tv for about 3 hours without issues. The next morning I turned the tv on and it started out with only being a black screen, then proceeded to glitch with green lines on it. I am infuriated as I have not owned this tv for 24 hours and it is already no good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to read you had this experience with our product. Please get in contact with us at 877-467-4289, from 8 am to 9 pm CST so we can check what options we have for you. - Mario S. Insignia Support.
It's ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice TV however fire stick is not as good as they say is. It will not let you download certain from outside sources such as vudu.
No, I would not recommend this to a friend- Cons mentioned:Reliability
DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage. I have had it for 2 months and there is already a huge line running down the middle of the screen. This happened 6 days after the return policy ended. The tv is glitchy, the screen freezes all the time and the remote feels like a cheep kids toy. Horrible tv. Do not waste your money on this junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read that you are having some issues with the TV. Please contact us to be able to check further options towards the warranty.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok television. Picture isn’t the greatest but has all the inputs and outputs you could want and you can’t beat the price.
I would recommend this to a friendVery unhappy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this product. I need to unplug my cable box every time I turn the tv on to get it to switch to HDMI 1. It automatically turns on to the tv menu screen, which was not advertised as far as I saw. Unplugging the cable box causes all the other cable boxes to restart so other TVs in the house are interrupted. I am not sure why it won’t allow me to switch to HDMI 1 without unplugging or why it won’t automatically turn on to the cable channels. I have tried remedies mentioned (others have had this same issue) for that and they do not work. Please save yourself time and aggravation and look at another tv to purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you are having this issue with your TV. For us to be able to check what could be causing this, please contact us and we will gladly assist you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Not a bad TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. TV LED went out in a year 1/2. Be sure to buy warranty.
I would recommend this to a friend