Customer Ratings & Reviews
- Model:
- NS-50DF710NA19
- SKU:
- 6245704
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the 50” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many customers rave about the stunning clarity and vibrancy of the 4K UHD display, while others appreciate the seamless integration with Amazon accounts and streaming services through the built-in Fire TV. However, some customers have expressed concerns regarding the durability and lifespan of the TV, with reports of screen issues and short lifespans.
This summary was generated by AI based on customer reviews.
Would not buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume constantly goes up and down during commercials. I bought 2 of these tv’s for my home and they both have the same issue!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, rcas.
I definitely understand how unexpected it can be to have volume variations on your Fire TVs. Nevertheless, I would like to provide you with options for this situation. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Cesar G. - Insignia Support
- Cons mentioned:Reliability
Tv stop working after only 20 days of having it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked perfectly for the first 20 days soon as we reached that day mark it stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jayg,
Thank you very much for taking the time to review our Fire TV Edition. I am sorry to read it is no longer working correctly after only 20 days.
In order for us to try the troubleshooting available and guide you through this situation please contact us at 877-467-4289.
Adolfo M. - Insignia Support
Broken after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this TV 4/19/2019. As of this morning it is officially done. There is no saving it. The screen is completely black. The volume over the last several months had started to get lower but I thought my hearing was just going bad. So I would have to turn it halfway up just to hear it. Skip this brand and spend a little extra for the good name brand ones with better reputations.
No, I would not recommend this to a friendWorst purchase ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv I have ever bought. I bought it 17 months ago and the backlight is already in need of repair which will cost more than the price of the tv. The tv has also given me error messages ever 6 weeks or so telling me it is low on space and I have deleted almost everything off. To summarize, 17 months in and it’s going to the curb for the trash man this week!
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality for a TV. The apps within the tv had poor screen quality as well. Returned TV after a few weeks
No, I would not recommend this to a friendReturn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV work properly 3 years and after screen change color I was lucky buy every time protection play.
No, I would not recommend this to a friendworked for 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good tv for 6 months after 3 months the apps started to become slow and then crash after 6 months tv stoped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this TV. Please let us help you with this situation by contacting us, and we'll go up and above for you to get this solved. Hector S. Insignia Support https://www.insigniaproducts.com/contact-us
Poor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in August 2019 and now it is completely dead July 2020. The screen began sticking to where the unit had to be reset frequently 6 months in to use. Also there there was a memory full message that would pop up a lot but I had very few apps and kept things stream lined for use. Had to go thru settings a alot to get this to go away. Not a good TV!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing areview about our 50" Fire TV! We know how disheartening is when your TV is not working properly. Please allow us to assist you further in this situation! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very low. Put your same company sound bar but it same low on volume. Also very slow to turn on or change channels
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rajaram, I am sorry to read that you are having some issues with your unit. Please give us a call at 877-467-4289 so we can further assist you. Viri E. Insignia Support.
- Cons mentioned:Reliability
lost of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have this tv only a year and done went out i lost all my money
No, I would not recommend this to a friend FireTVs are awful! Do Not Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have five smart TVs and without thinking we purchased a FireTV. Complete waste of money. YouTubeTV... Not available... Spectrum TV... Not available... We want a TV for more than Netflix & Prime. This TV is useless as is...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
The feedback that you provided is very much appreciated, I can assure you that this TV is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Lasts as long as the warranty , then its junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This thing was pretty basic and did its job. You cant make picture adjustments while watching anything so you have to adjust then go check , repeat until the picture looks right. Then magically after the warranty is up ( 1 year) it will suddenly go to hell. DO yourself a favor and go with the other TV brand you are looking at.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello James,
Thank you for taking the time out of your busy schedule to leave a review of the 50" Fire TV. I am sorry to read that you are having some issues with the TV. Please contact us to be able to check further options towards the warranty.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Burned Out After 2 Years!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for more but unfortunately, this brand failed me again. I even purchased the extended warranty but the tv died a few months after the warranty expired. 2 years, now I get a Dark, Dim screen, that keeps flashing. Support basically said they can't help. I will NEVER buy another one of these.
No, I would not recommend this to a friendTv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv except hdmi ports quit working. Have to unplug and reply in to get it to read.
No, I would not recommend this to a friendTerrible Picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Picture. After seeing the display on the unit we took it back immediately .
No, I would not recommend this to a friendThe dumbest “smart” TV ever.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This deserves minus 10 stars. This is the biggest piece of crap ever. I have to restart it, fill in WiFi password, over and over again. Currently, i had to restart, unplug, reconnect WiFi, several times before even watching one show. This is almost nightly. You couldn’t pay me enough to purchase again.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years and 4 months. No repairable. Good while it lasted
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture went out 2.5 years later, other than that it was fine
No, I would not recommend this to a friendInsignia Fire TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked great until today and it all of a sudden quit working correctly. Now the screen is very dim and close to black. Hard to see anything on the screen. After resetting still has same issue. Purchased in September 2019 so its just over a year old which makes it out of the factory warranty.
No, I would not recommend this to a friendRed vertical line through screen
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box this tv had a thin red vertical line all the way down the left side. It was the second tv of this model that had issues right out of the box. The first one had picture quality issues as well but was more like color and shadowing issues. Botught an LG after returning this one. Much better tv
No, I would not recommend this to a friend