Customer Ratings & Reviews
- Model:
- NS-50DF710NA19
- SKU:
- 6245704
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the 50” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many customers rave about the stunning clarity and vibrancy of the 4K UHD display, while others appreciate the seamless integration with Amazon accounts and streaming services through the built-in Fire TV. However, some customers have expressed concerns regarding the durability and lifespan of the TV, with reports of screen issues and short lifespans.
This summary was generated by AI based on customer reviews.
Worst purchase ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it, it worked while in the store once I got it home it was frozen and wouldn't unfreeze
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you just want to enjoy your TV and so, please know that you can contact us on the link below at any time and we will gladly help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been only a year and couple months and the screen is messed up already. Waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you want to continue enjoying your TV and so, for us to assess the situation please contact us on the link below and we will gladly assist you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was absolutely garbage. I would never recommend this product for anyone in the world.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Zman.
I apologize for the experience that you had with your TV. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us.
Alexander G. - Insignia Support
TV died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV died after a little over a year. Was not worth taking to shop and getting repaired.
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought December 2019. Last night screen went black. Unhappy with this purchase
No, I would not recommend this to a friendNo good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv didn’t like to quality and the pixels kept biting out on it
No, I would not recommend this to a friendScreen out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I want to know is....Why my TV already gone out and it's only a year old???
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our Fire TV edition TV set. I am sorry to know that you
are having issues with your TV after only one year, I understand that this can be really frustrating
for you, but do not worry, we are here to help you out. Please follow the link below and contact
our agents, they will try their best to help you troubleshoot this problem.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Poor sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the sound of the tv. It kept increasing in volume at will. It was returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this TV did not worked as expected. We know that quality sound is important for you and that you should be the one controlling it. We are sorry that you return this product, but we hope that you can trust us again in the future.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the screen came out a line after 3 months of purchase and ended with the screen completely white
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know the feeling of being without a TV just after months of getting a new one. We would like to know what happened with your particular unit. Please, give us a call at 877-467-4289 for specific troubleshooting and warranty validation if applicable.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
TV just rest it self
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV just rest it self. Will not move from select language setting. TV is garbage don't buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I completely understand your frustration that you are having this issue with your TV. We will do everything in our hands to assist you. Please contact us in the following link.
Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Only lasted 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a year then the picture went out. Poor quality.
No, I would not recommend this to a friendFroze on the start up menu. Never worked.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be replaced with a better/different tv. Junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our TV. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was fast, however once I took the television out of the box the screen was shattered.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. If you noticed that the screen was cracked upon delivery, I think that it would be convenient if you contact our customer service representatives, one of them will try to help you with this situation. Please give us a call at 1-877-467-4289 fro 8am to 9pm CT. Carlos O - Insignia support.
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon App Store does not have many apps to choose from. Is not compatible with spectrum tv
No, I would not recommend this to a friendDoes not have chromecast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks, and does not have chromecast. I was gonna in the store that it had chromecast
No, I would not recommend this to a friendInsignia 50"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this TV and it only worked for about a year.
No, I would not recommend this to a friendFire TVs will drive ya Nuckin Futz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Planned obsolescence at 2.5 yrs Screen Went Very Dark
No, I would not recommend this to a friendOnly if you do not have cable tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not make the same mistake I did. If you have cable TV, do not purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
This TV is compatible with every Cable Box in the market, as it has many HDMI ports on the side. This makes it an ideal companion for your Cable service. Additionally, it has the Fire TV built-in that allows you to access all your online content in just one device. It is possible that there are some configurations missing and that we need to address this personally, we would very much like to do so. Please contact us on the link below my signature for step-by-step guidance.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
was told you didn t need wifi to mirror with this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor,poor in formation given,employees gave bad information.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rebel, I understand that you might feel frustrating, and to my understanding you would like to mirror from your device to your TV. Please contact us to be able to check all possible options for you. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Turns on by it self
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it turns on by itself defect. Tried to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our 50" Fire TV Edition TV! We know how annoying is that your TV is turning on by itself, and we apologize for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us