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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4517 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 50” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many customers rave about the stunning clarity and vibrancy of the 4K UHD display, while others appreciate the seamless integration with Amazon accounts and streaming services through the built-in Fire TV. However, some customers have expressed concerns regarding the durability and lifespan of the TV, with reports of screen issues and short lifespans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,517 of 4,517 reviews
  • Rated 1 out of 5 stars

    2 Year LifeSpan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. I brought this TV in 2019 and known problem with the brightness is shot. This is a known issue with Insignia TV’s. I hope this has improved since the year I brought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get lured in by price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hated the non-numbers on the remote, This TV lasted 4 years before the circuit board died. Sorry Insignia, never again. Going back to Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't know why this is still showing because I

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got email if it can't ship by May 5, they'd cancel it. That's my review for BB. They didn't ask if I'd be willing to wait a bit longer or anything. So do they even have any of these TVs in stock?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cameo,

      Thank you for providing us your feedback regarding your delivery. There seems to be a small delay on your order due to the high demand of orders that we currently have, however to check your order status, please feel free to get in touch with us at the link below.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dim picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it home yesterday and the picture is very dim. Tried everything to make it better. Beware, picture adjustments are very sparse as compared to the 1080 p previous version. Picture is so dark . A real lemon!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm sorry to read you're having this inconvenience with the picture of your TV. Please remember that we have a support team always available for you at 877-467-4289, from 8 am to 9 pm CST for any troubleshooting that can be done to benefit your set. - Mario S. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen died after 3 years of regular use. Very disappointed and wouldn’t recommend Insignia brand going forward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv just went dimmed and started flickering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went dimmed and started flickering and now i dont have a tv to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! Exactly 3 years later the TV screen went black ,only sound works. How disappointing of a customer I am.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This tv is 43’!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just measured my tv as I’m looking to purchase one for my mother and wanted to use my tv as size reference. To my surprise, this is NOT 50’ inch tv, but a 43’!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Oh ....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted one month over two years. For what it cost I would of hoped for at least another year or more. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv doesnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Nov 19, 2019. today is 1/5/2022 and it wont turn on anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GREEN FLICKERS AND GLITCHES OUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLOW AND NOT EASY TO USE, DECENT VALUE BUT ALSO NOT THAT GREAT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV only lasted 3 years. The picture went out this morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen went black

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years old and minimally used. The screen went black.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good puchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years old and screen goes dark, not a good purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is less than 30 days old and has a blue screen for atleast 40 minute before a viewable screen is visible

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mary, I am sorry to read about your experience with the TV. Please contact us at 1-877-467-4289 from 8am to 12pm CT to troubleshoot the unit and provide you with the best and proper solution.

      -Grace Insignia products


      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesnt last long!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv screen just went out after 3 years! Very disappointing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAIL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never powered up.It was DOA. FAIL. Oh well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. I'm sorry to read you had this experience with our product. Please get in contact with us at 877-467-4289, from 8 am to 9 pm CST so we can check what options we have for you. - Mario S. Insignia Support. BBY-ExBrand_Insignia