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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality and price of the 55" Class - LED - 1080p - HDTV. Many customers commented that the picture quality is very good and that the price was great. Some customers also mentioned that the TV was easy to set up. However, a few customers mentioned that the TV is not a smart TV, the volume could be louder, and that they experienced issues with the TV's lifespan and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,399 reviews
  • Cons mentioned:
    Features

    Rated 2 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don't want to access smart devices. Not really worth if not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lip sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lip sync is in time when first turned on. After an hour or so it is way off, like poor foreign film dubbing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No frills

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a No Frills Tv. Sound is terrible. Never seems to adjust to a show we watch and forget watching a movie. It’s awful. Our kids purchased a sound at for us because they noticed it while visiting! Price was good but then again you do get what you pay for!! Would not purchase again and hoping to replace this sometime next year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it was cheap and on sale. It’s an ok tv don’t have any problems with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    you get what u pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it ... took it home watched it for an hour and knew i had to return it. pixels are all over the place when its dark... the price is great but if you like watchimg those big blockbuster hits this is not the tv for u.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Contrast

    Rated 5 out of 5 stars

    Basic as basic gets and it's great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sized TV at a good price. I made it a point to look for a 1080p TV. I don't have anything to push 4K or 144Mhz. So 1080p does the job. I use it for my streamer (Roku) and console (Nintendo Switch), and it works. At 55" 1080p starts to look a little pixelated, and so if you're looking for something ultra crisp, then I'd recommend going with one of the 4K UHD type TVs. The picture is okay, the contrast is a little muted. So black isn't as deep. I don't see much difference in the presets. Overall the picture will work for my viewing. The price point is just right for what I'm looking for. I've had other brands which I payed over 1K+ a few year back only last a year or two, so if this lasts two years, then I've gotten my ~300 dollars worth. By that time, perhaps I'll have something that can push 4K resolutions. Bottom line, if you're videophile looking to be blown away by super crisp images, I'd look elsewhere. But if you're looking for a big, yet budget minded TV you can't go wrong with this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was in my downstairs play room. Used it like 6 times in total and now the screen just flashes different colors. I will never purchase an INSIGNIA product again. I will also spread the word to everyone I can about it. When you spend hundreds of dollars on a product and it cant even handle even minimal use over a few months thats not a good sign.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to review our products. I am certainly sorry to read about the bad experience you had with the TV. I completely understand this should not happen with a newly purchased product.

      Please reach us at 1-877-467-4289 so one of our phone agents can assist you in this situation.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Low cost display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those with streaming boxes and sticks. NOT a smart TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So displeased, I exchanged it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a very distracting undersound from left speaker during regular programs; it did not appear to be there during commercials. Audio softened during random commercials but did not do this during regular programs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv . Not the greatest but for 200 I could not complain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a very good quality picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixels break up on dark pictures very poor picture for a 1080

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works just fine nothing special. It's your basic tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv but not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought this brand before. It’s nice for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is HORRIBLE. When viewed indirectly, the picture blows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice basic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic tv.picture brightness is not bad for 250 dollars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality lacks but the price suggests this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get less than what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor picture quality that is only marginally acceptable when you are viewing from dead-straight ahead in perfect light conditions. I do not recommend this TV. Not worth the little bit of money that it costs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a bad television. But when you buy a low end product you do get lower sound and picture quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV colors blue tint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a open box but the colors have turned blue within a month, working on exchanging it for a different type but was told the open box only has 15 day warranty. Help!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mary,

      Thank you for taking the time to leave a review. I am sorry that you had this sort of experience with your new TV. I would like to make this right for you so you can enjoy your TV. Please contact my team so that we may provide you with further assistance.

      - Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke in 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv broke in 3 weeks of use. The tv keeps turning off by itself. Returned the tv and will look for a replacement, preferably a different brand.

    No, I would not recommend this to a friend
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