Customer Ratings & Reviews
- Model:
- NS-55D510NA19
- SKU:
- 6172325
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality and price of the 55" Class - LED - 1080p - HDTV. Many customers commented that the picture quality is very good and that the price was great. Some customers also mentioned that the TV was easy to set up. However, a few customers mentioned that the TV is not a smart TV, the volume could be louder, and that they experienced issues with the TV's lifespan and durability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
I didn’t like this tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great price and very huge just didn’t like it wasn’t a smart tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for reviewing our 55" HDTV. I am sorry to read about you getting this TV instead of a Smart TV. However, if you purchased it at Best Buy and you are still on the return and exchange period, you can return it and get one of our Smart TV models.
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Bad TV, wouldn't recomment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV failed after 1 minute of use, picture went out, after 2 minutes sound went out. Had to return, staff was jerky about the return, condescending and bashed the brand (Insignia, their own brand...lol), and bragged about having no problems with their own Sony TVs. I went elsewhere and purchased another brand.
No, I would not recommend this to a friendgood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good deal, but didn't meet my satisfactory on features.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this TV model did not meet your expectations. Please know that if you have any question regarding this product, you can contact us any day of the week. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Picture Quality very LOW Nothing But Bigger Screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was Great , But the Quality of Picture LCD /Color is Horrible. Color are not sharp Compare to Phillips TV I have. -- You are paying for Bigger Screen But NOT Bigger Quality. I will not recommend if you want Sharp picture quality. Vizio, Panasonic, vizio, have way better quality.
No, I would not recommend this to a friendnot a good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a good tv, picture is bad , sound is bad, will not buy again
No, I would not recommend this to a friendTerrible service and thieves!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv that was not correct one in box and different size and model and didn’t work store took tv and box upon returning to correct this problem and didn’t give me a different tv nor my money back so I’m just out three hundred dollars thanks a lot best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steven,
We appreciate you taking the time to write about you recent experience, and I know that having issues with a recently product could be disheartening but not getting any resolution for that is unacceptable, so please contact us, so we can follow up this situation and determine what steps to follow to get a resolution.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coloring on this tv terrible and off. Even my kids cartoons the characters look like they are ill. We've tried changing the contrast with no success.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know how disheartening it is when a device that played an important role for you fails. The behavior you are describing seems out of the norm. It could be that is just your particular unit the one who is not performing correctly. Please, give us a call at 877-467-4289 so we can fully evaluate your request and provide it resolution as soon as possible. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a very short time - a waste of money!!
No, I would not recommend this to a friendHad to return it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was something wrong with the sound After about 15 minutes, it sounded muffled and nothing I did would fix it. I had to return it.
No, I would not recommend this to a friendMy unit was a no go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When placing on wall mount the plastic section that holds nuts failed. Another trip and a different model made the difference.
No, I would not recommend this to a friendEx likes junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would you buy any tv other than a Samsung? Did my ex-boyfriend buy this tv?
No, I would not recommend this to a friendGreat pic and ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it is DOA after only 2 mo. Back to the store. Not good.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Worth The Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV based on reviews and price ($279 on sale). I had purchased a budget 4K TV and just wasn't happy with it, so I returned it and bought this "old school" 1080 instead. Big 1080's are getting scarce these days, but I thought this would be fine for my needs. Overall picture quality is quite good, though I had a hard time tweaking the settings to get flesh tones exactly right. Overall colors, resolution, contrast, and brightness are fine. I was surprised that this TV actually has decent sound, unlike a lot of other cheap TV's. It won't compare to any kind of soundbar or other external audio system, but internal speakers sound fine and don't have the "tinny" sound like found on a bunch of other LED TV's. Overall, if you have more money to spend you can get a better TV with more features. But if you just want a basic performer without a lot of bells and whistles, you will be happy with this Insignia model. For what its worth, the BB guy said it was made by Hisense.
I would recommend this to a friend Poor tv for faimly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good tv. Poor quality cheap. Best. Buys best
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this TV didn't meet your expectations. We will try our best to improve the quality of our TVs. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality
300$- GREAT DEAL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have toshiba 40", LG 42", Samsung 46" and insignia 32"-smart tv . Now this. Great experience with Insignia 32" smart TV , i have chromecast, Amazon Fire so skip smart TV. 16ft from wall to viewing area so 50"-55" inch. Bought Toshiba 49" Smart TV 249$ black friday, canceled order after saw InSign 55" @ the store check the review, glad i made the switch. Sound is 0-100 + Digital surround(dts) and usually 55/100 is loud. We usually watch movie without- audio out to small Sharp 50W microsystem. With audio out wow movie theater. Time will tell how long this will last. just bought this.
I would recommend this to a friend - Pros mentioned:Picture quality
Lasts Longer Than Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this several years ago for my mom. It was one if the few TVs that was not smart which I liked since I could pick the right Smart device to use. I wasn't expecting this TV to last but it has performed well enough for this long. The sound is also unexpectedly good. Impressive for a house brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Exactly what I wanted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an inexpensive large-screen TV for our family room, and this fits the bill perfectly. I don't need (or want) "smart" features in the TV; I already have a Roku and a Tivo OTA. 99% of the content we watch maxes out at 1080 anyway, so 4K isn't really a factor. Setup was simple; it only took me about 20 minutes to get it to work exactly how I want with our existing equipment. The built-in speakers are just OK, but they're on par with other TVs in this price range. I feel like we got a good value for what we paid, and I'd buy it again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We are very happy to read that you are having a great experience with this TV. This unit certainly works wonders proving to be cost-effective, saving you a buck for features you don't need anyway. It size also makes it perfect for bigger rooms and completes any entertainment system. We are very happy to read that we are making something that was exactly what you were looking for.
Charles V. - Insignia Support
- Pros mentioned:Picture quality
Our Third Insignia TV purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had very very good success with the Insignia brand TV This is our third Insignia TV. The first two are over four years and two years old respectively. with no issues. Both this and the 50" we own have very good built in sound quality.Good flesh tones and picture sharpness
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
The best review we've read all day! Thank you so much for choosing Insignia Products, we hope you keep enjoying your third TV! We are working on offering you a premium experience at a budget, we appreciate your review.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality
EXCELLENT tv--GREAT price...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this tv installed by the Geek Squad--I REALLY like it!!..It replaced a 65" Vizio that 'Crapped out' and was just over 2 years old and cost THREE times as much ((..This tv has a better quality picture than the more costly Vizio when it was NEW! Oh AND.. the 'Geek Squad' installation guys did an OUTSTANDING job on the installation!!..THANKS!!...
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture & Sound. Simple to use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been used almost daily since I purchased it 3 years ago. It has a great picture and sound quality. I didn't want a smart TV as I wanted something simple for my mom. She loves it.
I would recommend this to a friend