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Customer Ratings & Reviews

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$349.99
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Comp. Value: $549.99

Customer reviews

Rating 4.4 out of 5 stars with 2687 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,687 reviews
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Washer/Dryer combo. Both have worked great. I buy all my appliances at Best Buy and have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super detailed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call me old fashioned, but this is so high tech and super detailed that I’m OBSESSED with using it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer doesn't heat up as well as my Samsung dryer does. It's not but maybe 3 months old so it can't be the heating element. If the loads are small and not made up of thick blankets and too many towels...it works fine. Otherwise...I have to restart the load in hopes that it'll finally dry the load. This is a waste of electricity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Best Buys Finest Hour

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major failure by Best Buy. The first dryer was completely inoperable. It took them a little over 2 weeks and several excuses to get a replacement while we ended up having to go to a laundromat for that time. They promised to make up for it, monetarily, in the future, but this left a huge distaste for future appliance purchases. They fixed the issue, but it still makes me question their quality control as well as their customer service skills.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the issues with your dryer and the delays in resolving them. Providing reliable products and excellent customer service are priorities for us, and we regret that we fell short of your expectations in this instance. Your feedback is invaluable, and we will use it to improve our processes to ensure this does not happen again. If there's anything else we can do to assist you or if you have further concerns, please contact our customer service team directly. We appreciate your understanding and hope to regain your trust in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-and-my-cycle-memory-white/5964014.p?skuId=5964014 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good basic dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer does a nice job of drying clothes, towels and bath rugs. I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very basic; just right for two people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-frills, basic dryer, which is exactly what I needed. Very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did excellent work and helped us by taking care of some potential problems ( removing doors, moving water softener, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, and works great so far. Have only had it for a couple weeks and

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Last one year

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer started leaking water during the Fabric softener cycle and Best buy keeps canceling my repair appointment and pushing it back. They say it's the Lack of technicians. They have done it to me 2 times. It's been a little over 20 days since it started leaking. I just have to constantly keep mopping the water. It's frustrating and exhausting. 1 star for repairs and 1 star it only lasted a year and 1 star for customer service cause I keep getting hung up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with your dryer and the delays in getting it repaired. We understand how frustrating and exhausting it must be to deal with a leaking appliance, especially when repair appointments are repeatedly rescheduled.

      Your feedback is very important to us, and we sincerely apologize for the inconvenience caused by the lack of technician availability and the challenges you've faced with customer service. This is not the experience we aim to provide, and we’re committed to improving. We’d like to help make this right. If you haven’t already, please reach out to our customer support team directly with your case number or order details so we can escalate your concern and work toward a resolution as quickly as possible.

      Thank you again for bringing this to our attention. We appreciate your patience and hope to restore your confidence in our service. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good price good machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay in a good way. Do the job and the energy consumption is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer not to noisy, I did notice that larger loads need to go twice to be fully dry.but over all good dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Housing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have not use my product yet, however I’m happy with my purchase, and I know it will be all I expected it to be….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it dries. Temp. settings are spot on and have to get used to the sensory type of drying. Glad I bought this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dryer. It’s perfect and works like a charm! I love how you can pick and choose and save your settings! This was a great pick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this just fine, but the lint trap is hard to clean. Works as intended. Air vent was a real pain to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the machines are pretty good, easy to use, it washes and drys pretty good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Elmer,

      We want to thank you for taking your time to leave a review. We are glad to read this product is what you were looking for. remember that if you run any difficulties you can get in contact with us. Thanks for being part of the Insignia family!

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Buy at your own risk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this dryer for a few months. It has its good days and bad days. It takes hours to dry loads that are not big. I started washing clothes around 11am, it is now 5pm and I was only able to get one load done bc it won’t dry any more. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Britt,

      Thank you for sharing your feedback on the Insignia™ 6.7 Cu. Ft. Electric Dryer. We're sorry to hear about the issues you've experienced with drying times. Your input is important to us as we work to improve our products. We recommend reaching out to our customer service team for further assistance and troubleshooting. Your satisfaction is our priority, and we appreciate your understanding. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have always been happy with the value and quality of my insignia appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2AD2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy recommended by a friend, I bought the set and I’m very happy with them both. I would definitely recommend. Smart appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok dryer for the price and only 2 people in the house hold

    I would recommend this to a friend