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Customer reviews

Rating 4.4 out of 5 stars with 2694 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,694 reviews
  • Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer, it was just what I was looking for. Love the way you can set it for my cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very nice dryer an i will buy it again from best buy thank you Amen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Last one year

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer started leaking water during the Fabric softener cycle and Best buy keeps canceling my repair appointment and pushing it back. They say it's the Lack of technicians. They have done it to me 2 times. It's been a little over 20 days since it started leaking. I just have to constantly keep mopping the water. It's frustrating and exhausting. 1 star for repairs and 1 star it only lasted a year and 1 star for customer service cause I keep getting hung up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you've encountered with your dryer and the delays in getting it repaired. We understand how frustrating and exhausting it must be to deal with a leaking appliance, especially when repair appointments are repeatedly rescheduled.

      Your feedback is very important to us, and we sincerely apologize for the inconvenience caused by the lack of technician availability and the challenges you've faced with customer service. This is not the experience we aim to provide, and we’re committed to improving. We’d like to help make this right. If you haven’t already, please reach out to our customer support team directly with your case number or order details so we can escalate your concern and work toward a resolution as quickly as possible.

      Thank you again for bringing this to our attention. We appreciate your patience and hope to restore your confidence in our service. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Our new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a short time so really can’t tell much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. It took a while to learn how to operate it but once I did, I enjoy drying clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. Dries hot and have no complaints. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and it has been has working well so far for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and amazing Insignia™ - 6.7 Cu. Ft. Electric Dryer - White Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first brand new dryer and I love it! I love the fact that it drys my clothes in the first cycle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Price was affordable and I enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amy’s dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, love the brand , still learning how to use it . But enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Dryer and very economical and Best Buy delivered which was great--would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good dryer. It's not to expensive. I like the press start button function

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer takes several cycles before a load is completely dry

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Queen. We're sorry to hear that your Insignia™ 6.7 Cu. Ft. Electric Dryer isn't drying your loads as efficiently as expected. It might be helpful to check if the lint filter is clean and if the dryer settings are optimized for the type of load you're drying. If the issue persists, please don't hesitate to reach out to our customer support for further assistance. We appreciate your patience and hope to resolve this for you soon. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    WORST BUY EVER!!!!!!! - Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Bestbuy customer for years but I would never buy an appliance from this company again and nothing else as well! Multiple problems with delivery, was never notified properly, wrong address, didn’t verify address etc and then when I finally got the dryer which took 3 delivery attempts it didn’t dry properly! I ordered the dryer on 1/8 and I am having to return and repurchase a dryer as 2/1. In addition to that because I returned the dryer after I was told multiple times to call back in order to receive compensation for my multiple troubles,I couldn’t be compensated at all for the failed delivery attempts inconvenience and defective dryer. This was a horrible experience! The 3rd party delivery company Riverstone Logistics along with the appliance department at Best Buy is deplorable! I don’t know what has changed with Best Buy but I am warning others and I am absolutely done with Best Buy. Choose another company for your appliances and other needs!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PortialP,

      Thank you for writing a review about our Insignia™ - 6.7 Cu. Ft. Electric Dryer - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Do not waste your money,Go to an appliance store

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over 2 years old. The dryer stopped having any heat geek squad had to replace a lot of parts on it. Now it works but my 9 year dryer that I got rid of works better than this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear about the trouble you’ve had with your dryer and the repairs it required. It’s disappointing to know that even after service, the performance hasn’t met your expectations—especially compared to your previous appliance. Your feedback is valuable, and we truly regret the inconvenience this has caused.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    A little small, but great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the small capacity, this dryer has exceeded our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it’s really big the it’s dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont Hesitate: Quality Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a computerized pair washer and electric dryer. Best Buy Brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite dryer I’ve ever had. Works good with multiple settings. Would recommend!

    I would recommend this to a friend