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Customer reviews

Rating 4.4 out of 5 stars with 2694 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the dryer's fast and overall drying performance, ease of use, and quiet operation. Many appreciate the price, large capacity, and spacious size. However, some customers have expressed a desire for an interior light and have noted that the dryer can generate too much heat on the normal setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,694 reviews
  • Rated 3 out of 5 stars

    Double check before taking delivery

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars except it arrived with noticeable cosmetic damage. But it was still functional, and exchanging would have been an enormous hassle. That said, it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is the worst company and product ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and dryer from best buy. The product was delivered on January 21, 2020. I did the installation and the dryer would not power on. I contacted best buy they setup an appointment with a geek squad tech. Geek squad tech tells me he live an hour and thirty minutes away and couldn't come. He then proceeds to tell me that it was installed wrong (like I am stupid). He sets up an appointment with delivery and installation. Delivery and installation comes out says installation is correct verify the plug works( with my old dryer and their plug tester) test best buy dryer still no power on. Delivery and installation report problem to best buy. Best buy says they will follow up with me never heard from them. I called the next day to speak with ten different people being hung up on, told to send a notarized letter saying I need to return, and then being told that a return and exchange or return can't be done. I have spoken with serval people that will not solve. I was even told that they couldn't get the names of the people that I talked to. I will not purchase a bag of chips from best buy ever again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Barbara.

      I would like to express my concern about your experience with this Electric Dryer. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer, refrigerator and dryer here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet...... soon good bye...............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick dry setting! Very great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this dryer so much, I'm satisfied with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's...Worth it on a Budget

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on a deal, and it does fairly well for the price, but it has not been a year and already it is squeaking as though something is scratching. I understand wear and tear but this is too soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how nice and slick they are both washer and dryer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cons temps and length

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the same time I got a matching washer......big mistake. At least there is less to complain about. I like the lint filter is up front, size of drum is good. My main complaint is being dictated to regarding the temp and time to run. I don't like the preset combos your machine offers. I still cannot believe that it is set up this way. I have to set it on the temp I want and then set my kitchen timer to go out and take out the dry stuff. I clean out my dryer exhaust every 6 months so I am picky about keeping my appliances as long as possible, but I am already shopping around to replace this dryer for one that is more user friendly

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,


      Thanks for taking the time to leave a comment. We appreciate this feedback, we know how important it is to provide you more user-friendly products, rest assured we will consider this to keep improving our products. Please give us the chance to try to help you and contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Average/won't buy agian

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry that well. Even with normal loads we have to run it twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, works fast, love all the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has so many settings, it works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really used the item but delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for famil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia brand always make great items for your neeeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup, no issues so far! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints. Great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fine machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccomend this fine dryer gets the job done quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick Turnaround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with dents in the product; the return process was simple and quick.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Gets the job done

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It makes a lot of noise but washes the clothes. Thx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little disappointed. Takes too long to dry clothes. Multiple cycles needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer with awesome features! Thanks

    I would recommend this to a friend